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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,553 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,553 reviews

June 10, 2021

TERRIBLE customer service. Was willing to travel from far to do a deal but the multiple people I talked to (salesman and sales manager) were extremely difficult to deal with and very unrealistic with the dea More

by jw92
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dowain Nunes
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2021

David was great! He was patient allowing us to take the David was great! He was patient allowing us to take the time we needed to decide. Even helped with computer work to get us though all the services/b More

by willysjoe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Judovits
June 01, 2021

Leo worked hard to get me what I wanted.He kept going Leo worked hard to get me what I wanted. He kept going back and forth doing the best he could,he didn’t let me down. I was happy with the deal he go More

by garyjb937
Friendliness
Recommend Dealer
Yes
Employees Worked With
Leo Willis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Whitaker
May 27, 2021

I would highly recommend this place to others their custom service is really good and our sales person John Vega treated us with respect and was really friendly. Best dealership I’ve ever been to More

by Maria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Vega
May 25, 2021

In and out as requested. Quick transaction. Polite and great customer service. John was very knowledgeable about all the inventory on the lot. Returning customer will continue to return. More

by BRADEASTERDAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Vega
May 21, 2021

John Vega made my buying experience very easy made sure all my questions were answered and sold my the truck that I wanted! I love my brand new 2021 High Country Silverado! 10/10 would recommend and do More

by katague
Recommend Dealer
Yes
Employees Worked With
John Vega
May 20, 2021

John was awesome!! So friendly and extremely knowledgeable of all of the cars on the lot. I really appreciate the time he took to help me find the perfect car, he had me leaving the dealership f More

by meredith.wanersten
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Vega
May 17, 2021

John Vega took great care of us. Made the process easy. Came all the way down from Savannah to get the right car. We definitely do business with again if in the market. More

by Mike M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Vega
May 16, 2021

We had a great experience at Carl Black purchasing our Chevy Traverse! John made our experience simple, quick and fun! I highly recommend this dealership! More

by Liz.v.adams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Vega
May 15, 2021

John Vega was awesome! He made this process as easy as possible! He went above and beyond to find a resolution for any problem or concerns we had! I LOVE my 2021 traverse thank you again to John and the r More

by Janaishas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Vega
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