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Carl Black Chevrolet Buick GMC
Orlando, FL
1,557 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
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Showing 1,557 reviews
June 08, 2018
Awesome dealership Great car dealership, great people very professional , ask for Josh Patterson if you need a new car he will help you the best he can. Everything was Great car dealership, great people very professional , ask for Josh Patterson if you need a new car he will help you the best he can. Everything was perfect and he even delivered my new car at home. Just awesome experience! More
by Franck11840
Verified Customer
June 08, 2018
Very polite and professional Excellent service and competitive prices. Dwight and his manager were able to put us in a 2018 GMC Acadia. We came into the dealership with negative e Excellent service and competitive prices. Dwight and his manager were able to put us in a 2018 GMC Acadia. We came into the dealership with negative equity and high demands. Despite the difficult numbers, the Carl Black team was able to hit a home run. More
by PATRICKSCHILL70
June 08, 2018
Great job done with salesman had all the answers I was paid attention when I was on lot a had already been to another dealership and no one ever came to talk or ask me anything I was paid attention when I was on lot a had already been to another dealership and no one ever came to talk or ask me anything More
by ROBRT.BENAVIDEZ56
June 08, 2018
Overall a great experience. I liked the no pressure style. Jorden Mesenbourg’s no pressure style is why I stayed. I walked out of your dealership 2 months before because of another salesman attitude. Car selec Jorden Mesenbourg’s no pressure style is why I stayed. I walked out of your dealership 2 months before because of another salesman attitude. Car selection was good for what I was looking for. More
by ElkyMan
Employees Worked With
Jorden Mesenbourg, Bryan Levitt, Kamau Wilson
June 08, 2018
New car for new family Will made the process easy and answered all of our questions, while the loaner vehicle allowed us to have a good feel for what we were purchasing for Will made the process easy and answered all of our questions, while the loaner vehicle allowed us to have a good feel for what we were purchasing for our family. More
by Bryan
June 08, 2018
2016 Enclave Chris Callander was great to work with. Straight shooter and made sure things got done. Had to go back a few times for Finance, but inevitably things Chris Callander was great to work with. Straight shooter and made sure things got done. Had to go back a few times for Finance, but inevitably things got organized. Sales and service were solid to work with. Overall a good experience. More
by SZIMMERMAN2826
June 08, 2018
Customer service A big thank you to John Palko he showed us the red carpet experience very knowledgeable, friendly,and answered all our questions the showroom was clea A big thank you to John Palko he showed us the red carpet experience very knowledgeable, friendly,and answered all our questions the showroom was clean and all the show cars looked great thank to the Carl black of Orlando team and management for all theg did to help us get into out 2018 Buick encore we love it More
by RACINGFIRE3
June 08, 2018
Encore!! Everything About this experience was top notch. . From the moment I arrived at the dealership till the moment I left I was treated like family. John Everything About this experience was top notch. . From the moment I arrived at the dealership till the moment I left I was treated like family. John Palko is an exceptional sales person but along with that he is an exceptional person. I would recommend him and this dealership to all my friends and relatives More
by VALERIE28550
June 08, 2018
Great Experience I had been putting off buying a new truck for several months, dreading the dealership experience. I was very please with my buying experience at Carl I had been putting off buying a new truck for several months, dreading the dealership experience. I was very please with my buying experience at Carl Black. It was so much better than I could have imagined. Great selection, knowledgeable staff and a reasonable price made me very satisfied. Thanks again to Dwight who went the extra mile for me! More
by Scott S.
Employees Worked With
Dwight McCombs, Kamau Wilson
June 08, 2018
Great buying experience. We were very happy with our visit to Carl Black Orlando. Our salesperson, Jorden Mesenbourg was great! He even came back the next day, on his day off We were very happy with our visit to Carl Black Orlando. Our salesperson, Jorden Mesenbourg was great! He even came back the next day, on his day off, to help us. More
by Crews283
