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Carl Black Chevrolet Buick GMC

Orlando, FL

4.6
1,557 Reviews
Owning a new or a used vehicle is an investment. In order to protect your investment, you need to keep your car, truck or SUV in proper working order with regular vehicle maintenance. The Carl Black Chevrolet Buick GMC Orlando service center provides quality service from highly trained technicians for drivers in Orlando, Kissimmee, and the surrounding areas. We use genuine GM parts and a variety of service specials to help you save money. You can easily schedule a service appointment or order parts online.
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11500 East Colonial Drive

Orlando, FL

32817

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Showing 1,557 reviews

February 18, 2025

Worst sales experience I have ever had in my 35 years of buying vehicles. Purchased a truck that had dealer installed parts missing and was promised that I would receive them after the purchase but never g More

by shawne.nix
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ryan Sibble-Brice
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

Leo and Joshua were great and explaining and answering all my questions. I highly recommend the service and dealership. Thank you again!! Juan Alvarez. More

by Juan Alvarez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Wofford
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2025

Amazing experience at Carl Black! Leo Willis was phenomenal to work with from start to finish. Great email communication, personable upon on site visit, and overall a smooth process. More

by Crj0616
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raheim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2025

1-24-25 Hour and a half for oil change today. I watched 9 personal in the service center just sitting behind the desk absolutely not doing a dam thing. Besides just playing on their phones. When More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Liberatore
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

Thank you, Carl Black for Shami Johnson. My wife and I were treated royally when we showed up for our appointment. Mr. Johnson did not waste any time in narrowing down the many choices ava More

by jbstillmansr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruno Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shami Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Leo was awesome. He explained everything in detail about my new car. Things have definitely changed since I bought my last car in 2015. Leo was very patient and wa More

by Beachgirl5490
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Hanes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Leo Willis Help me with my new truck and he was fantastic. Answered any questions I needed answered. Very nice recommend see Leo if you want a new truck More

by kevin.cason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Leo at Carl Black Chevrolet provided great customer service. Go there for your next vehicle. More

by DionfsuDion
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shami Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2024

Leo was amazing and very professional, very helpful with anything that I needed to know or just over all. More

by Rogardi52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Willis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

El trato fue especial por parte de randall y otro vendedor fue una buena experiencia More

by alfrealonso81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randall Marles
1
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