Carl Black Buick GMC

Closer to being 4.5 star experience Internet communication (email) was not as transparent as I would have expected. Email contact is in a call center and not onsite at the dealership. Internet communication (email) was not as transparent as I would have expected. Email contact is in a call center and not onsite at the dealership. I arrived and was not expected as I was led to believe. Could be a little disconcerting if you do not already know what you are looking for. Received 2 calls from the call center asking if I was still going to come into the dealership the day I had scheduled for my appointment. This was after I had already arrived, made the deal and purchased my vehicle 3 hours earlier. The actual buying experience with Nick was great as well as the finance experience with Joe. Definitely will give this dealership first crack at my business with my next vehicle purchase. More

?????’i Overall experience went well. Once I decided on car and asked for some repairs I did not realize the time it would take. Got a loaner till my car is r Overall experience went well. Once I decided on car and asked for some repairs I did not realize the time it would take. Got a loaner till my car is ready so I am a happy camper. More

Outstanding customer service From the moment I arrived at Carl Black, I was greeted with a smile and friendly service that was willing to do anything to make my experience enjoyab From the moment I arrived at Carl Black, I was greeted with a smile and friendly service that was willing to do anything to make my experience enjoyable. Kollin was able to provide me with ample amount of information about the truck I was interested in, and made me feel comfortable in my experience as a first time buyer. I didn’t feel as if I was being haggled by a salesman at a car dealership, but rather I felt as if I were being treated like family and was very respected. Additionally, Joe and Matt were very helpful in negotiating a price and financing for the truck of my dreams that worked best for my budget. I will definitely come back to Carl Black for my next car or truck purchase! I highly recommend it to anyone looking to have a fantastic buying experience! More

Positive Experience We had a great experience buying a preowned vehicle. Alex in sales was great to work with and made the experience enjoyable. We are thoroughly enjoyin We had a great experience buying a preowned vehicle. Alex in sales was great to work with and made the experience enjoyable. We are thoroughly enjoying our “new to us” car! More

Excellent service by everyone! Everyone was excellent from the first phone call to the person who expedited the tag process so I could get my disability liscence plate in two days s Everyone was excellent from the first phone call to the person who expedited the tag process so I could get my disability liscence plate in two days so I had it for our trip to Texas. Again excellent service through out the buying process. More

Bought a new truck They did what i ask them to do for me. Came down to the price i wanted to give even offered to bring it to me They did what i ask them to do for me. Came down to the price i wanted to give even offered to bring it to me More

Happy New Truck Owner Thanks for all your help. From the moment I walked into the dealership till I drove away with my new Canyon everyone was great.. I’m glad to know my n Thanks for all your help. From the moment I walked into the dealership till I drove away with my new Canyon everyone was great.. I’m glad to know my new truck is in good hands with people that care. More

Buying A Used Car Kollin Eikey was great to work with. He showed me your inventory, answered all my questions, and put no pressure on me. I definitely would recommend h Kollin Eikey was great to work with. He showed me your inventory, answered all my questions, and put no pressure on me. I definitely would recommend him to anyone looking for a car. More

Satisfied Customer!! Nick was great in helping me decide on a new GMC Yukon! Excellent staff and customer service! The radio commercial are correct...Carl Black is the b Nick was great in helping me decide on a new GMC Yukon! Excellent staff and customer service! The radio commercial are correct...Carl Black is the best!!!! More

Fabulous Experience! Nick & Nathan did an amazing job helping us choose our new Buick Enclave! They were extremely knowledgeable about the car & were able to answer all of Nick & Nathan did an amazing job helping us choose our new Buick Enclave! They were extremely knowledgeable about the car & were able to answer all of our questions. They were professional & easy to work with. They listened to our needs & weren’t pushy with the sale. We love our new Buick & we’ll be recommending Carl Black, Nick & Nathan to our friends! Thank you! More