Carl Black Buick GMC

What a great experience! My wife and I elected to purchase the car we had on lease for the last three years. We went in on a Sunday morning and we’re immediately taken care My wife and I elected to purchase the car we had on lease for the last three years. We went in on a Sunday morning and we’re immediately taken care of by Brandon, who happened to be the original salesman who would helped us with our lease. He remembered us, and our family, that was impressive. The entire experience was spot on. We would highly recommend this dealership to anyone in the market for a new car. More

Extraordinary Customer Service! I’m an out of state customer. Both Matt and Joe are extremely knowledgeable, professional and responsive! They both made the purchase process smooth a I’m an out of state customer. Both Matt and Joe are extremely knowledgeable, professional and responsive! They both made the purchase process smooth and easy. I can’t thank them enough! More

I will buy here from now on Let me just start by saying Joey (Scott) was awesome. He was super helpful and easy to talk to through this entire process. He made the entire process Let me just start by saying Joey (Scott) was awesome. He was super helpful and easy to talk to through this entire process. He made the entire process manageable. The finance team was shorthanded at the time but he made sure we were well taken care of the whole time. Joe (Stabile) in finance was even able to score us a better interest rate on our vehicle, so it was well worth the wait. Thank You! More

Super experience! Alex was fantastic! He made our experience painless and easy. We purchased our other vehicle from them last year as well. The service on that car is Alex was fantastic! He made our experience painless and easy. We purchased our other vehicle from them last year as well. The service on that car is wonderful. Eric made completing the paperwork quick and easy. We will continue to purchase from here! Ask for Alex for a great experience! More

Vehicle purchase Brandon Lytle, sales, and Tommy Webb, service, provide great customer service. They are the main reason we chose to shop for a vehicle at Carl Black Brandon Lytle, sales, and Tommy Webb, service, provide great customer service. They are the main reason we chose to shop for a vehicle at Carl Black. Be sure to search online inventory and prices before visiting. More

Great dealership, great team! We had a pleasant car-buying experience and Kollin, our sales consultant, presented us with a thorough knowledge of how to set up and “navigate” our w We had a pleasant car-buying experience and Kollin, our sales consultant, presented us with a thorough knowledge of how to set up and “navigate” our way through the learning curve with our amazing new Terrain Danali. Would certainly recommend this dealership! More

Great Dealership This dealership is great and all of the sales associates were great to work with. Brandon was a pleasure to be around and really helped me with buying This dealership is great and all of the sales associates were great to work with. Brandon was a pleasure to be around and really helped me with buying my Buick Encore! More

Recent Sierra trade I have worked with Joe on several trades and you could not asked for a better finance person -He is very knowledgeable and personable -The BEST!!! Do I have worked with Joe on several trades and you could not asked for a better finance person -He is very knowledgeable and personable -The BEST!!! Doug is also a very dependable sales person-His follow through is very good and he deals with customers like they are his own family!!Knowledgeable about his product but not afraid to ask if he does not know!!-Great job with my trade!!! More

Closer to being 4.5 star experience Internet communication (email) was not as transparent as I would have expected. Email contact is in a call center and not onsite at the dealership. Internet communication (email) was not as transparent as I would have expected. Email contact is in a call center and not onsite at the dealership. I arrived and was not expected as I was led to believe. Could be a little disconcerting if you do not already know what you are looking for. Received 2 calls from the call center asking if I was still going to come into the dealership the day I had scheduled for my appointment. This was after I had already arrived, made the deal and purchased my vehicle 3 hours earlier. The actual buying experience with Nick was great as well as the finance experience with Joe. Definitely will give this dealership first crack at my business with my next vehicle purchase. More

?????’i Overall experience went well. Once I decided on car and asked for some repairs I did not realize the time it would take. Got a loaner till my car is r Overall experience went well. Once I decided on car and asked for some repairs I did not realize the time it would take. Got a loaner till my car is ready so I am a happy camper. More