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Carl Black Buick GMC

Roswell, GA

4.2
428 Reviews
Welcome to Carl Black Buick GMC Roswell, your premier Buick GMC dealership with luxury cars for every type of driving style. With your preferences and lifestyle in mind, we will help you find the perfect new 2018 Buick or GMC. Or, if you prefer, take your favorite pick out of our huge selection of affordable pre-owned models! Our team of approachable and experienced auto sales professionals will make buying a new or used car an enjoyable and truly special experience.
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11225 Alpharetta Hwy

Roswell, GA

30076

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Showing 428 reviews

September 03, 2018

Be ready to get in your bag My overall experience was good a little pricey but hae you have to pay for quality and what you want got them to work with me on the out the door pric More

by Winkdawg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Bowsher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sterling Cody McDowell
Sep 04, 2018 -

Carl Black Buick GMC responded

We thank you for taking the time to leave great feedback with us as it helps us improve! We are happy to hear that your overall experience was good and we thank you for the recommendation! If you ever need anything, let us know!

August 31, 2018

Great Experience! Matt Hernandez and Juan Mendez have an exceptional staff. Negative equity into a new car with a great payment! Very impressed! I was at a dead end wit More

by middie95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Mendez, Paul Marr, Joe Stabile
Sep 04, 2018 -

Carl Black Buick GMC responded

Middie, thank you for taking the time to leave such great feedback with us! We are elated to hear that Matt and Juan went above and beyond to make your car buying experience top-notch! Thank you for the recommendation and five-star overall experience! If you ever need anything, let us know!

August 30, 2018

What a great experience! My wife and I elected to purchase the car we had on lease for the last three years. We went in on a Sunday morning and we’re immediately taken care More

by JOENMONAGHAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Bowsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Roberson, Brandon Lytle
Aug 31, 2018 -

Carl Black Buick GMC responded

We are elated to hear that you had a fantastic experience at the dealership with Brandon! We thank you kindly for the recommendation and hope to see you again soon. Take care!

August 29, 2018

Extraordinary Customer Service! I’m an out of state customer. Both Matt and Joe are extremely knowledgeable, professional and responsive! They both made the purchase process smooth a More

by KARLAGAYE.CHAMBERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Stabile
Aug 30, 2018 -

Carl Black Buick GMC responded

Thank you for taking the drive and being a Valued Carl Black Customer! We thank you for taking the time to leave such great feedback with us on your time spent at the dealership with Matt and Joe. If you ever need anything, let us know! Take care.

August 23, 2018

I will buy here from now on Let me just start by saying Joey (Scott) was awesome. He was super helpful and easy to talk to through this entire process. He made the entire process More

by ROD.BLACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Stabile, Joey Scott
Aug 24, 2018 -

Carl Black Buick GMC responded

We're delighted that you had a wonderful car buying experience at our dealership, and that Joey provided you with excellent service. Thank you for taking the time to share your feedback with us, and for being a valued Carl Black customer. We'll be happy to pass your praise to Joey. We hope that you're loving your purchase! Take care.

August 20, 2018

Super experience! Alex was fantastic! He made our experience painless and easy. We purchased our other vehicle from them last year as well. The service on that car is More

by Kbee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Bowsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Raffensperger
Aug 21, 2018 -

Carl Black Buick GMC responded

Congratulations on your new purchase! We are thrilled to hear that you had an excellent car buying experience at the dealership with Eric! We thank you for the recommendation and can't wait to work with you again in the future. Take care!

August 16, 2018

Vehicle purchase Brandon Lytle, sales, and Tommy Webb, service, provide great customer service. They are the main reason we chose to shop for a vehicle at Carl Black More

by doct
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Webb, Brandon Lytle, Joe Stabile
Aug 17, 2018 -

Carl Black Buick GMC responded

We are thrilled to hear about your great experience at the dealership with Brandon and Tommy. We pride ourselves in great Customer Service and are elated to hear that your expectations were met. If you ever need anything, please let us know. Take care!

August 15, 2018

Great dealership, great team! We had a pleasant car-buying experience and Kollin, our sales consultant, presented us with a thorough knowledge of how to set up and “navigate” our w More

by BUDJBARB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Bowsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kollin Eikey
Aug 16, 2018 -

Carl Black Buick GMC responded

We thank you for taking the time to leave a review with us on your great experience at the dealership with the team! We appreciate you giving us a five-star rating and recommendation!

August 15, 2018

Great Dealership This dealership is great and all of the sales associates were great to work with. Brandon was a pleasure to be around and really helped me with buying More

by CHELSEAANNGROSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Roberson, Brandon Lytle
Aug 16, 2018 -

Carl Black Buick GMC responded

Thanks so much for the great feedback and the five-star rating, Chelsea! We are elated to hear about your great car buying experience at the dealership! We can't wait to see you again soon!

August 13, 2018

Recent Sierra trade I have worked with Joe on several trades and you could not asked for a better finance person -He is very knowledgeable and personable -The BEST!!! Do More

by Jimmy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Barlow, Joe Stabile
Aug 14, 2018 -

Carl Black Buick GMC responded

Hey Jimmy, we are happy to hear that you have continuous great experiences at the dealership with Joe and Doug! We thank you for your amazing feedback and ongoing business with us! If you ever need anything, please let us know! Take care.

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