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Carl Black Buick GMC

Roswell, GA

4.2
428 Reviews
Welcome to Carl Black Buick GMC Roswell, your premier Buick GMC dealership with luxury cars for every type of driving style. With your preferences and lifestyle in mind, we will help you find the perfect new 2018 Buick or GMC. Or, if you prefer, take your favorite pick out of our huge selection of affordable pre-owned models! Our team of approachable and experienced auto sales professionals will make buying a new or used car an enjoyable and truly special experience.
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11225 Alpharetta Hwy

Roswell, GA

30076

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Showing 428 reviews

November 06, 2018

Nice low pressure dealership. Everyone was very nice, patient, and helpful. Brandon Lytle was my salesman and he was very nice and informed on the vehicles. Their whole sales team More

by JASONACREY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Bowsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Roberson, Brandon Lytle
Nov 06, 2018 -

Carl Black Buick GMC responded

Jason, thank you for the fantastic feedback on your time spent at the dealership with Brandon and Mike! We strive to have the best customer service, and we are elated to know your expectations have been met! Congrats on your Sierra. If you ever need anything, let us know. Welcome to the Carl Black Family!

November 04, 2018

A company you can’t TRUST!!! I live 2 hours away and I had an appointment at 1:30 to test drive a GMC Yukon in which I planned to buy for my wife for her birthday. After driving 4 More

by Pnelson224
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Matt Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Osha
Nov 05, 2018 -

Carl Black Buick GMC responded

We thank you for taking the time to leave a rating with us on your time spent at the dealership as it helps us improve. We sincerely apologize that your experience wasn't up to par. Please feel free to personally reach out to GM-Tod Baker - todbaker@carlblack.com at 770-475-9500 to talk further. Thank you.

October 28, 2018

Terrific Car Buying Experience Fantastic, efficient service is the name of the game at Carl Black in Roswell. They are very easy to work with, have a great selection, and get things More

by NAG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Grieme
Oct 29, 2018 -

Carl Black Buick GMC responded

We thank you for taking the time to leave such detailed positive feedback with us on your time spent at the dealership! We are happy to hear that the Customer Care you received was top-notch! We look forward to working with you again in the future! Take care.

October 27, 2018

Great sales Matt and Juan were a pleasure to do business with. Would highly recommend them! They went above and beyond to help us out over the phone and when we w More

by Parker06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Mendez, Matthew Mcgee
Oct 29, 2018 -

Carl Black Buick GMC responded

Thank you, Parker, for taking the time to leave us feedback on your time spent at the dealership! We are elated to hear that Matt and Juan were a pleasure to work with. Thank you for the recommendation and five-star overall experience. If you ever need anything, let us know!

October 26, 2018

We trusted Salesman The salesman listened to our needs and recommended the right vehicle and the best options for us .We trusted the salesman and would purchase another More

by TMICH77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Rainwater
Oct 29, 2018 -

Carl Black Buick GMC responded

Thank you kindly for the five-star rating, recommendation, and feedback! We truly appreciate it!

October 24, 2018

Thanks We are very pleased with our new vehicle and experience. We would recommend Carl black Roswell for anyone looking to purchase a new or used vehicle More

by CSNIDOW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Roberson, Rubens Brandao
Oct 24, 2018 -

Carl Black Buick GMC responded

We are elated to hear that you had an excellent car buying experience! Thank you for the great feedback and five-star rating! If you ever need anything, let us know!

October 24, 2018

very good good service and selection did many paper works before that made easier floor manager was very helpful and sales personal took day off to closed More

by JCHOE0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Roberson, Joe Stabile, Hassa Geraeinejad
Oct 24, 2018 -

Carl Black Buick GMC responded

Thank you for taking the time to leave great feedback with us on your time spent at the dealership! Congrats on your purchase! If you need anything, let us know!

October 22, 2018

Very Good experience with the purchase of my new vehicle I came from out of state to buy this truck. Once I finally got in touch with the right people, and all documentation was verified, the process was ver More

by Poweredbyj@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Bowsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Roberson, Joe Stabile, Rubens Brandao
Oct 22, 2018 -

Carl Black Buick GMC responded

Thanks for coming all the way to the dealership! We are happy to hear that you had such a fantastic experience. Congrats on your purchase. Let us know if you ever need anything!

October 22, 2018

Purchase new truck Dealer was top of everything. Reviewed all items and would back anytime glad to share my visit with any one. They have a great inventory More

by ARTHUR9872
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Bowsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Lytle
Oct 22, 2018 -

Carl Black Buick GMC responded

Thank you so much for the great feedback, Arthur! Congrats on the new purchase. If you ever need anything to let us know! Welcome to the Carl Black Family!

October 18, 2018

Smooth as silk My salesman Matt McGee was very professional and attentive to my needs. He stayed in constant communication and kept me informed throughout the proces More

by RICO_RICHARDSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Bowsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Mcgee
Oct 19, 2018 -

Carl Black Buick GMC responded

Hi Rico, thank you for taking the time to leave feedback with us on your time spent at the dealership. We are happy to hear that Matt was great to do business with! We hope to see you again soon!

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