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Carl Black Buick GMC

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.3
436 Reviews
Welcome to Carl Black Buick GMC Roswell, your premier Buick GMC dealership with luxury cars for every type of driving style. With your preferences and lifestyle in mind, we will help you find the perfect new 2018 Buick or GMC. Or, if you prefer, take your favorite pick out of our huge selection of affordable pre-owned models! Our team of approachable and experienced auto sales professionals will make buying a new or used car an enjoyable and truly special experience.
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11225 Alpharetta Hwy

Roswell, GA

30076

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Showing 436 reviews

May 12, 2020

We have been purchasing cars from Carl Black for 25 years. The dealership including the service department is the best! Doug Fincher in the service department is outstanding and one of the main reasons More

by DENISEDOCAL
Recommend Dealer
Yes
Employees Worked With
Doug Fincher gets five stars!, Jon Roberson, Ruan Baird
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May 12, 2020 -

Carl Black Buick GMC responded

Thanks so much for sharing your experience, Denise! We're happy you've chosen us for so long and look forward to continuing working with you for years to come.

April 29, 2020

Great salespeople, great managers, easy to deal with and they make the process painless. I would recommend this dealership to all my friends and family members. More

by MDSPHD
Recommend Dealer
Yes
Employees Worked With
Matt Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Bowsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lina Morales, Tod Baker
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May 12, 2020 -

Carl Black Buick GMC responded

Thanks for sharing your recommendation! We're happy to hear our team has made the process painless for you and look forward to working with you again down the road.

April 23, 2020

professionalism from this particular person. Juan mendez Excellent service from Juan Mendez makes me come back Thank you Juan for your kindness and professionalism 🤝🤝👍👍&#1280 More

by marquezstephanie2
Customer Service
Recommend Dealer
Yes
Employees Worked With
Juan Mendez
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Apr 24, 2020 -

Carl Black Buick GMC responded

Thanks for sharing your experience, Stephanie! We're happy to hear Juan has made your time at Carl Black Roswell memorable, we'll be sure to pass along the message to him. We look forward to helping you again down the road.

April 22, 2020

Super friendly team!!! No pressure and very knowledgeable. Juan did a great job throughout the sales process and I love the truck. Well done guys! More

by KOZELJIM1
Recommend Dealer
Yes
Employees Worked With
Matt Hernandez
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Apr 22, 2020 -

Carl Black Buick GMC responded

Thanks for sharing your experience, Jim! We're glad Juan and the team were able to get you behind the wheel of your new truck and look forward to working with you again down the line.

April 22, 2020

From Internet to Purchase, this was a smooth operation. Living in a small town in North Georgia, we have limited chances to visit car dealerships. We found Carl Black Roswell to be a very easy and comforta More

by MARGIWHIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Mila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Masters, Jon Roberson
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Apr 22, 2020 -

Carl Black Buick GMC responded

Thanks for sharing your experience, Margi! We're glad you chose Carl Black Roswell even though we might be out of your way and are happy to hear the team delivered a good experience. We look forward to helping you again down the road.

April 22, 2020

I bought my last two trucks from Carl Black. I have gotten great service from the trucks and from the service department. I figured why change now. The combination works. More

by JACKKENNEDY13
Recommend Dealer
Yes
Employees Worked With
Daniel Mila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Roberson, Juan Mendez, Dominick Fabricatore
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Apr 24, 2020 -

Carl Black Buick GMC responded

Thanks for sharing your experience, Jack! We're happy the team has been able to take such good care of you and look forward to continuing to do so down the road.

April 22, 2020

I ask the sales man to clean the vehicle that i was buying they didn’t clean it full of cat or dog hair every where windows where dirty windshield dirty i know it was a use vehicle but at least cleaned More

by S.LETY1324
Recommend Dealer
No
Employees Worked With
Matt Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2020 -

Carl Black Buick GMC responded

Thank you for taking the time to leave honest feedback about your vehicle. As you can tell from our other reviews, leaving our customers dissatisfied with their new vehicle is not something we are known for. Please call us at 888-491-7859 so that we can better understand your concerns and earn back your trust.

April 16, 2020

Very good experience and totally satisfied with Mel, Dominic and Eric. Great team! Mel in the service department was excellent and very attentive to any of our concerns. More

by PILARMINAO
Recommend Dealer
Yes
Employees Worked With
Eric Bowsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic and Mel, Jon Roberson
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Apr 17, 2020 -

Carl Black Buick GMC responded

Thank you for sharing your experience, Pilar! We're glad the team was able to help you out and get your service concerns addressed. We look forward to working with you again down the road.

April 14, 2020

Lamont patiently did ride alongs for 3 trucks, explained the details of each, and helped every way he could. Sam was great to work with. Thanks! More

by rtruck
Recommend Dealer
Yes
Employees Worked With
Sam Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lamont
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Apr 15, 2020 -

Carl Black Buick GMC responded

Thanks for sharing your experience! We're glad Lamont and Sam were able to help you out and we look forward to working with you again down the road.

March 25, 2020

Great Job! I’m very happy with my purchase. At first, we had some areas that we need to iron out and work through I think we did accomplish that and these guys did it with the highest level of class. More

by JARVISJOSHUA100
Recommend Dealer
Yes
Employees Worked With
Eric Bowsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominick F, Jon Roberson
Report | Print
Mar 25, 2020 -

Carl Black Buick GMC responded

Thank you for sharing your experience, Jarvis! We're glad we were able to iron out the areas that needed it and get you behind the wheel of your new vehicle. We look forward to working with you again down the road.

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