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Carl Black Buick GMC
Roswell, GA
428 Reviews
Welcome to Carl Black Buick GMC Roswell, your premier Buick GMC dealership with luxury cars for every type of driving style. With your preferences and lifestyle in mind, we will help you find the perfect new 2018 Buick or GMC. Or, if you prefer, take your favorite pick out of our huge selection of affordable pre-owned models! Our team of approachable and experienced auto sales professionals will make buying a new or used car an enjoyable and truly special experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 428 reviews
July 01, 2020
Quick and efficient support. We arrived to inquire about a lease turn in and left with a new purchase. The team educated us on local options we were not aware of. a lease turn in and left with a new purchase. The team educated us on local options we were not aware of. More
by COREYNACOSTA
Verified CustomerEmployees Worked With
Lamont Fuller
July 01, 2020
We had a great experience at Carl Black! We enjoyed working with Dominick and Sam. They made the buying process easy and they were very responsive to our questions and needs. working with Dominick and Sam. They made the buying process easy and they were very responsive to our questions and needs. More
by Amy D.
July 01, 2020
Great customer service. Knowledgable staff. They made sure I had the correct vehicle I was looking for. I would definitely recommend Carl Black in the future sure I had the correct vehicle I was looking for. I would definitely recommend Carl Black in the future More
by CHRISBUCKLEY02
June 29, 2020
Matt Hernandez and Steve Jarrett make the sales and service experience at Carl Black phenomenal. I will keep recommending family and friends to the dealership. service experience at Carl Black phenomenal. I will keep recommending family and friends to the dealership. More
by KJCAMP7677
June 28, 2020
The experience was good - sales and finance. The team was accommodating and helpful. We left the dealership feeling good as it did not take too long. accommodating and helpful. We left the dealership feeling good as it did not take too long. More
by Izaz.RONY
June 27, 2020
Carl Black Roswell is always my “go to” dealership. Tommy Webb in the Service Department has always done a great job for me. Fixes it when it needs fixing, tells me when it doesn’t need it. Webb in the Service Department has always done a great job for me. Fixes it when it needs fixing, tells me when it doesn’t need it. More
by DHARRIS16
June 27, 2020
It was a late day purchase but the staff were not pushy and were patient with me and still found time for a test drive. and were patient with me and still found time for a test drive. More
by PFTHOMPSON
June 27, 2020
Training is really needed badly no one seem to know what’s going on. There very little customer service. Awful ! I own a Lexus and a BMW the dealership runs circles around Carl Black I am ashamed to s what’s going on. There very little customer service. Awful ! I own a Lexus and a BMW the dealership runs circles around Carl Black I am ashamed to say it. More
by BETTERSONC
Employees Worked With
Other Employees :
Steve Jarrett very good employee , Ruan Baird
June 17, 2020
Great buying experience. No xx and straight forward deal. Got the vehicle I wanted for the price I expected with all the incentives as promised. Got the vehicle I wanted for the price I expected with all the incentives as promised. More
by drporscheman
June 16, 2020
Rolando did an excellent job. He was very thorough and answered all my questions! He was patient and even helped me set up radio apps!! answered all my questions! He was patient and even helped me set up radio apps!! More
by GOLFGOOF
