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Carl Black Buick GMC

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.2
428 Reviews
Welcome to Carl Black Buick GMC Roswell, your premier Buick GMC dealership with luxury cars for every type of driving style. With your preferences and lifestyle in mind, we will help you find the perfect new 2018 Buick or GMC. Or, if you prefer, take your favorite pick out of our huge selection of affordable pre-owned models! Our team of approachable and experienced auto sales professionals will make buying a new or used car an enjoyable and truly special experience.
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11225 Alpharetta Hwy

Roswell, GA

30076

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Showing 428 reviews

September 01, 2020

Service department doesn’t check incoming vehicles. Vehicle was sold with service lights on dash. Never got a chance to test drive vehicle; management has poor communication. More

by US
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Hernandez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Bowsher
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2020 -

Carl Black Buick GMC responded

We work hard to make the car-buying process simple, fast and without hassle, all within a friendly environment. We sincerely apologize if we've fallen short of those expectations. We'd like the chance to learn more about your visit and to discuss things further with you. Please give us a call at 888-491-7859. We look forward to hearing from you.

August 27, 2020

Enjoyed working with you to get the warranttee for the Buick we bought from Carl Black Buick. Eric answered alL my question so I was ready to sign on the dotted lines. Michael More

by MEH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Bowsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2020 -

Carl Black Buick GMC responded

Thanks for sharing your experience, Michael!

August 20, 2020

Buying my new Buick was simple, no-hassle and I was able to make my purchase entirely over the phone. I found my new Buick Dealership. More

by JAY78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lamont Fuller
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Aug 20, 2020 -

Carl Black Buick GMC responded

Thanks for sharing your experience, Jay! We're glad you were able to find your new Buick vehicle without hassles and look forward to working with you again down the road.

August 18, 2020

Great dealership, everyone was super helpful and it was a fast and easy experience. I would highly recommend Carl Black and our sales person Dominick. More

by Danielle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hernandez
Eric Bowsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominick Fabricatore
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Aug 18, 2020 -

Carl Black Buick GMC responded

Thanks so much for sharing your experience and for your recommendation, Danielle! We appreciate your business and will be sure to pass along your kind words to Dominick.

August 13, 2020

I had a tricky situation with a lease and the sales department went above and beyond to get me what I needed! Daniel swooped in and made the paperwork easy to understand and fast! More

by PREEMTS
Recommend Dealer
Yes
Employees Worked With
Daniel Mila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Roberson, Ruan Baird
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Aug 14, 2020 -

Carl Black Buick GMC responded

Thanks for sharing your experience! We're glad that Daniel was able to help you out with your unique situation and we look forward to working with you again down the road.

August 11, 2020

I am very pleased with my new GMC Yukon SUV, the atmosphere at your dealership was pleasant. I will definitely tell someone about your business. More

by SHORTY10148
Recommend Dealer
Yes
Employees Worked With
Daniel Mila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Roberson, Paul Marr
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Aug 14, 2020 -

Carl Black Buick GMC responded

Thanks for sharing your experience! We're happy to hear you're happy with your new GMC Yukon and look forward to working with you again down the road.

August 05, 2020

Dealer sold me a car without working air condoning, I had an issue with my car (my fault), and the staff at Carl Black were very courteous and helpful. They helped me figure out what I needed to do, an More

by TOMMYHITCHCOCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Bowsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Haycook
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Aug 06, 2020 -

Carl Black Buick GMC responded

Thank you for taking the time to leave honest feedback about your vehicle. As you can tell from our other reviews, leaving our customers dissatisfied with their new vehicle is not something we are known for. Please call us at 888-491-7859 so that we can better understand your concerns and earn back your trust.

August 03, 2020

This dealership continues to embody professionalism and a high level of being customer centric! My sales experience was outstanding from alpha to omega!! Great job!! More

by QUENTINJONES0413
Recommend Dealer
Yes
Employees Worked With
Eric Bowsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lamont Fuller
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Aug 04, 2020 -

Carl Black Buick GMC responded

Thank you for sharing, Quentin! We're glad the team was able to deliver a stellar experience and we look forward to working with you again in the future.

August 03, 2020

Staff was easy to work with. They got me in and out for the price I wanted. I am so happy will the new vehicle. More

by APORTER8
Recommend Dealer
Yes
Employees Worked With
Daniel Mila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Roberson, Ruan Baird
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Aug 04, 2020 -

Carl Black Buick GMC responded

Thanks for sharing your experience, we're glad you're happy with your new vehicle and look forward to working with you again down the road!

August 03, 2020

This was a long distance purchase. They were responsive to all request and were accommodating. Special thanks to Sam, Dan and Dominick for making this purchase go smoothly. More

by tshel1963
Recommend Dealer
Yes
Employees Worked With
Sam Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominick Fabricatore
Report | Print
Aug 04, 2020 -

Carl Black Buick GMC responded

Thank you for sharing your experience! We're glad that the team was able to accommodate your requests and help your purchase go smoothly. Have fun in your new vehicle!

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