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Carl Black Buick GMC

Roswell, GA

Overview
Employees
Reviews
Vehicles
4.1
426 Reviews
Welcome to Carl Black Buick GMC Roswell, your premier Buick GMC dealership with luxury cars for every type of driving style. With your preferences and lifestyle in mind, we will help you find the perfect new 2018 Buick or GMC. Or, if you prefer, take your favorite pick out of our huge selection of affordable pre-owned models! Our team of approachable and experienced auto sales professionals will make buying a new or used car an enjoyable and truly special experience.
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11225 Alpharetta Hwy

Roswell, GA

30076

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Showing 426 reviews

October 27, 2020

Excellent service provided for my 2006 Hummer H2 over the past five years at reasonable price. The service advisors are knowledgeable and honest. Thanks to Nick and Olivia More

by VijayM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hernandez
Eric Bowsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Rose
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Oct 27, 2020 -

Carl Black Buick GMC responded

Thank you for sharing your experience, Vijay! We appreciate your continued support and are glad you're still happy with your 2006 Hummer H2. We look forward to working with you again.

October 26, 2020

Leadership team seemed a bit rude. It felt like it was a problem for me to purchase my car there. Was nearly impossible to get a call back. Definitely worst experience I’ve had purchasing a car. In fairn More

by MIKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mila
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexandria Mason
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Oct 28, 2020 -

Carl Black Buick GMC responded

We work hard to make the car-buying process simple, fast and without hassle, all within a friendly environment. We sincerely apologize if we've fallen short of those expectations, Mike. We'd like the chance to learn more about your visit and to discuss things further with you. Please give us a call at 888-491-7859. We look forward to hearing from you.

October 26, 2020

The definition of a good deal is each side is happy.Very satisfied with the entire operation.Would recommend dealership to everyone.Keep up the good work. More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Mila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruan Baird
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Oct 27, 2020 -

Carl Black Buick GMC responded

Thanks so much for your recommendation, Doug! We're glad you were satisfied with the experience and look forward to working with you again in the future.

October 20, 2020

I’ve dealt with many dealerships this is by far the best dealership I’ve ever dealt with great service great Collision Center my daughter loves her car More

by AUDGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Mila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Bowsher
Other Employees : Jon Roberson, Alexandria Mason
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Oct 21, 2020 -

Carl Black Buick GMC responded

Thanks so much for sharing your experience! We appreciate the kind words and are thrilled to hear that your daughter loves her vehicle. We look forward to working with you both again down the road.

October 20, 2020

We had a wonderful experience with Ben in Orlando and then even better with Sam, Daniel and Dee from Roswell. Would recommend to anyone asking More

by BSCHNEIDER8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Mila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Garcia and Dee
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Oct 21, 2020 -

Carl Black Buick GMC responded

Thanks for the kind words! We appreciate you sharing your experience and look forward to working with you again in the future.

October 14, 2020

Excellent experience from Sales to Financing to Service - I left with my wonderful new 2015 Camry, beautifully detailed by the Service Department that night, after arriving at 7 pm to look around at the used More

by ADL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Mila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin
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Oct 16, 2020 -

Carl Black Buick GMC responded

Thanks for the recommendation! We're glad you had an excellent experience and are happy with your new 2015 Toyota Camry. We look forward to working with you again down the road.

October 08, 2020

Salesperson Mrs mason was great. She was wonderful to deal with. Sales manager was Sam was very cooperative and help make the deal happens for me. The finance guy Daniel Was a very nice guy and pleasant More

by gregsaeed@outlook.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Mila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexandria Mason
Report | Print
Oct 13, 2020 -

Carl Black Buick GMC responded

Thank you for sharing your experience, we're glad the team was able to take care of you! We hope to work with you again in the future.

September 30, 2020

They had a vechicke I was searching forcEveryone fantastic 10 stars dam game via Jon Robertson and the girl in service made it easy very easy transaction More

by TOMMYNEWBERRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Bowsher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Roberson, Ruan Baird, Alexandria Mason
Report | Print
Sep 30, 2020 -

Carl Black Buick GMC responded

Thanks for sharing your experience, Tommy! We're glad you were able to find the vehicle you were looking for and look forward to working with you again down the road.

September 29, 2020

Best experience, ask for Arturo for your next vehicle. He treated us with respect, made perfect use of our time and kept us updated throughout the whole process. We will recommend him to our family and frien More

by HappyCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Rivera
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Sep 29, 2020 -

Carl Black Buick GMC responded

Thanks for sharing your experience, we're glad you're a happy customer! We'll be sure to pass along the kind words to Arturo and look forward to working with you again down the road.

September 25, 2020

No nonsense deal. I gave them my requirements and offer. The whole process was very easy and exceeded my expectations. One of the easiest transactions I have experienced in buying a car. More

by ASHBURNMARTHA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Marr
Report | Print
Sep 25, 2020 -

Carl Black Buick GMC responded

Thanks for sharing your experience, Martha! We're happy the transaction was so easy for you and we look forward to working with you again down the road.

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