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CardinaleWay Mazda Las Vegas

Las Vegas, NV

4.8
865 Reviews

6950 W Sahara Ave

Las Vegas, NV

89117

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866 Reviews of CardinaleWay Mazda Las Vegas

March 01, 2024

Spent about $300 on service and didn't get a car wash! ! 1st dealership I have been to that never offered a complimentary car was! I know times are tough but that is one of the cheapest gestures you could More

by Bkhill3000
Recommend Dealer
No
Employees Worked With
Matt
Mar 01, 2024 -

Bkhill3000 responded

Customer service means a lot!!!!

Mar 01, 2024 -

CardinaleWay Mazda Las Vegas responded

BKHill, we appreciate your review and we want to be transparent with you. We do not turn down our customers who request a car wash at our store. With that said, we are not only CardinaleWay Mazda LV but we are also CadinaleWay Acura LV, right next door and that is the only car wash on our properties. We sympathize that you expect a car wash - we would not disagree based on the level of customer service we pride ourselves on upholding, and having spent your earned dollars with us, we truly understand. However, having 2 dealerships with, many times, full service shops can back up the wash if we gave every customer a car wash at both stores, and this has at times resulted in a longer periods of time for you and our customers to wait. With that said, you are free to request a car wash and we will wash your car for you when you do. Please accept our apologies for any inconvenience.

March 01, 2024

Excellent dealer with very good sales assistant Ana Maria very patient with me to answer all the questions I have More

by tungren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Maria
March 01, 2024

I brought my car in early. Nick took it with no problem, and it was serviced professionally and ready when I came back from lunch. More

by EW711HLDM
Recommend Dealer
Yes
Employees Worked With
Nick
March 01, 2024

Everyone was nice and informative on all my questions And they were helpful from the beginning More

by Rioseddie97
Recommend Dealer
Yes
Employees Worked With
Matt
February 29, 2024

Always a wonderful experience at this location; Demetrius Erickson is very helpful and hope to work with him again next oil change! More

by DIANA.CUMMINS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetrius Erickson, Matthew Haverkamp, NICK DORIO
February 29, 2024

Always good with Matt, I don't trust any other advisor. Happy with the service at Cardinal Way Mazda! More

by Oberciles
Recommend Dealer
Yes
Employees Worked With
Matt H
February 29, 2024

Good service as always. The staff continues to get their appointments in and out, which is appreciated. More

by DLEMAINE24
Recommend Dealer
Yes
Employees Worked With
Demetrius Erickson
February 29, 2024

The interaction was professional. They were accommodating. And the sale was not stressful. There was no high pressure sale and was kept fairly informed of what was occurring. More

by sam.acacio
Recommend Dealer
Yes
Employees Worked With
Vinnie Bruno
February 29, 2024

Please provide a physical copy summarizing the status of my vehicle, it would help me remember what needs to be looked at for my next visit. Also, please film the video reviewing my vehicle in a more quiet More

by MAZDA3OWNER
Recommend Dealer
Yes
Employees Worked With
Demetrius Erickson
February 28, 2024

I got good Service And everything seemed very fast, thank you very much. I got new car 👍🏼 More

by JESUSFLORES6666
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allan Ramos, Alex Garcia
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