CardinaleWay Mazda - Corona

My recent experience with this dealership was nothing short of disappointing. From the moment I walked in, I felt unwelcome and unvalued as a customer. The staff members were condescending, unfriendly, a short of disappointing. From the moment I walked in, I felt unwelcome and unvalued as a customer. The staff members were condescending, unfriendly, and downright rude. Instead of listening to my needs and concerns, they tried to make me feel stupid by gaslighting me and treating me like an inconvenience. What really stood out to me was how untrustworthy they were. They tried to push me into purchasing a car that didn't meet my needs, and they were not transparent about the costs associated with the purchase. They even tried to sneak in additional fees and charges, hoping that I wouldn't notice. Overall, I would give this dealership a failing grade for their terrible service and lack of integrity. They clearly do not value their customers or care about their needs, and they are more concerned with making a quick profit than building a long-term relationship with their customers. More

Routine service was good. Apparently they have a new policy of charging a service fee for using a credit card and do not accept checks. It would have been nice to know befor Apparently they have a new policy of charging a service fee for using a credit card and do not accept checks. It would have been nice to know beforehand. I'll start having the routine oil changes performed at Jiffy Lube. More

It's was a nice dealership. Nice people, clean, and easy to find and get a new car Nice people, clean, and easy to find and get a new car More

Reps are never available. The systems they use don't work. Mechanics will push for fixes just for more revenue. The systems they use don't work. Mechanics will push for fixes just for more revenue. More

They took care of my concern of my cars braking system took the car in to the shop on time and was done before the estimated time took the car in to the shop on time and was done before the estimated time More

Very deceptive people. They promise telephonically low prices and even to drive car to your home, purposely avoiding texting it so we do not have proof. The manager, Joe, They promise telephonically low prices and even to drive car to your home, purposely avoiding texting it so we do not have proof. The manager, Joe, is another liar who promised to fix the problem, and never called back. AS Pham, a salesman who spoke in rude manner, yelling at me and telling me to shut up. HORRIBLE SALES PEOPLE. More

I got everything I asked for and more from CardinaleWay Mazda. From the salesman to the finance manager I had a great experience. Mazda. From the salesman to the finance manager I had a great experience. More

Very nice and well welcomed everyone was nice and friendly great costumer service my car was ready quick friendly great costumer service my car was ready quick More

Came in early on a Saturday for an Oil Change. Zach, the Service Advisor was nice and had me checked in quickly. The service was performed quickly and I was headed back home in no time! My CX-5 wa Zach, the Service Advisor was nice and had me checked in quickly. The service was performed quickly and I was headed back home in no time! My CX-5 was even cleaner when I left then when I had arrived, from a car wash! Great Customer Service! More