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Cardinal Honda

Groton, CT

4.7
285 Reviews
Call Dealership (860) 449-0411
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531 Connecticut 12

Groton, CT

06340

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285 Reviews of Cardinal Honda

July 18, 2023

Service is pricey, got my car back dirtier then I brought it there. They washed it but did an awful job, did not ask them to wash it, nor did they ask me if I wanted it washed. More

by Terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jul 20, 2023 -

Cardinal Honda responded

Thank you for the review, Terri. I'm sorry to hear that the car wash did not meet your expectations and will make sure this feedback gets passed along to the appropriate members of our team. If you'd like to discuss the situation further, please feel free to contact me directly at your earliest convenience. Respectfully, Fred Revoir - Service Manager - (860)449-0411 EXT 2281

July 17, 2023

Because of being from out of state, I feel it was a typical oil change anywhere. More

by Leebee435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Jul 20, 2023 -

Cardinal Honda responded

If you're willing to speak with me, I would like to learn more about your visit in order to provide all customers with a five-star experience going forward. Please consider reaching out so we can talk this through together. Thank you, Fred Revoir - Service Manager - (860)449-0411 EXT 2281

July 05, 2023

Quick, honest, and delivered on time. No surprises is exactly what I want when I take my car in. More

by Justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
Report | Print
Jul 05, 2023 -

Cardinal Honda responded

Hey Justin, thank you for the 5-star rating and review! We're happy to hear that our team provided you with great customer service and a hassle-free experience. We'll see you next time at Cardinal Honda. Drive safely!

July 02, 2023

Robert Milardo was super competent, polite and knowledgeable about the Ridgeline. Recommend him and others at Cardinal Honda highly. More

by ehargusno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance folks, Robert Malardo
Report | Print
Jul 05, 2023 -

Cardinal Honda responded

Thank you for the great review! We're glad to hear that Robert and our team at Cardinal Honda provided you with excellent service. Robert is an asset to our team and he will be so happy to hear this. We appreciate your recommendation and hope to see you again in the future!

June 30, 2023

Very professional, effective, and also informative. Also, they took an acceptable amount of time to get the work done. More

by Raw.lehman
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jul 03, 2023 -

Cardinal Honda responded

Thank you for the positive feedback! We're glad to hear that our team at Cardinal Honda provided you with professional and informative service. Your satisfaction is important to us, and we appreciate your business. Have a great day!

June 29, 2023

Cardinal Honda workers were very helpful, friendly and nice. We are very happy for fix our car’s AC. More

by jovanbelica
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Gabe Vivas
Report | Print
Jun 30, 2023 -

Cardinal Honda responded

Jovan, thank you for the kind words! We're glad our team at Cardinal Honda could assist you with fixing your car's AC. If there's anything else we can do for you in the future, please don't hesitate to reach out. Have a great day!

June 29, 2023

Great service as usual. Have had my vehicle since 2014 and another Honda in 2005 More

by Jjohn77176
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Babe
Report | Print
Jun 30, 2023 -

Cardinal Honda responded

Thank you for your kind words and for being a loyal customer! We truly appreciate your continued support and trust at Cardinal Honda. It's wonderful to hear that you've been with us since 2014 and even owned another Honda vehicle back in 2005. We're glad to have been a part of your automotive journey. Safe travels!

June 21, 2023

Rob, the sales rep was awesome. Best experience I have ever had with purchasing a vehicle. More

by me
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Robert Malardo
Report | Print
Jun 23, 2023 -

Cardinal Honda responded

We're glad Rob and the team made this the best experience purchasing a vehicle that you've had! Thank you for choosing Cardinal Honda and for leaving your awesome review. We hope to see you again!

June 20, 2023

Very helpful kind clean honored the problem with 2017 air conditioning. Thank you for help More

by Kerrieoconnor1111
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jun 21, 2023 -

Cardinal Honda responded

We're glad we could help you take care of your vehicle's air conditioning troubles. We hope it's keeping you cool and look forward to assisting you again in the future. Thank you, Kerrie! - Cardinal Honda

June 06, 2023

I get a very quick response when I call for any questions. I also get very good answers to those questions with the possible way to solve any issues that I have called about. More

by Traveler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Spaulding
Report | Print
Jun 07, 2023 -

Cardinal Honda responded

Thank you for the kind review! It's our privilege to serve you and we look forward to doing so again next time. Take care! - The Cardinal Honda Team

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