Cardinal Honda
Groton, CT
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271 Reviews of Cardinal Honda
Not impressed. Bought a 2010 Civic through them, and was advertised as 15,500. After extended warranty and fees, cost me 18,000 total. I had some major life events happen shortly after, and went back to get advertised as 15,500. After extended warranty and fees, cost me 18,000 total. I had some major life events happen shortly after, and went back to get the car appraised to see how much they would buy it back for, and was offered 10,500 (it was kept immaculately clean), equating to a huge loss of 7,500 for 6 weeks of owning the car. If only I had the foresight to know this would end up happening I obviously would not have bought the car. Just your usual car dealer and nothing better. I don't like the fact that they try to give off the image as a dealer that somehow has more "integrity" or whatnot than your usual dealer, and obviously you can get an idea of how much was made off of this sale. This was the first car that I didn't buy with cash, so my first experience with financing a vehicle obviously. I fell for the extended warranty as I thought somehow it was a good deal. They neglected to mention that the "bumper to bumper" warranty is only good for 1 year, and made it sound as if the bumper to bumper warranty would last just as long as the powertrain, as they only told me that it would last to 100k miles. It's not like I was planning on driving over 15k miles in a year so a lot of good that did me, they could at least lay out all the facts beforehand. I would say it would be best to avoid this dealer as there are likely car dealers that will give you all the facts and have more integrity. More
I went saturday morning to check a check engine light it took them two hours.So then i went back cause the light came back on they said we will order your part.Wednesday came i call them to see if my sensor took them two hours.So then i went back cause the light came back on they said we will order your part.Wednesday came i call them to see if my sensor came in and they said they never order it.So then the guy on the phone tells me he is going to call me back he never did.So i drove to a different Honda dealer ship they look at my car i was out of there in a half hour.They my sensor on saturday.iI do can recommend Cardinal Honda for Service. More
Recently purchased a vehicle from Cardinal Honda and had a great overall experience. Sales and financing were both excellent. It was a great place to do business and I would highly recommend this dealership a great overall experience. Sales and financing were both excellent. It was a great place to do business and I would highly recommend this dealership. More
I bought my first new car from Carinal Honda. Definitely recommend this dealership it was a very good experience. Alexander Davis was my salesman and I was very happy with his professional attitude and I di recommend this dealership it was a very good experience. Alexander Davis was my salesman and I was very happy with his professional attitude and I did not feel pushed. My next car I am going back to them! More
When looking for a car a deposit was left stating financing may be a deal breaker on Saturday at closing. Called back Monday morning the person instructed to call stating was able to get better finan financing may be a deal breaker on Saturday at closing. Called back Monday morning the person instructed to call stating was able to get better financing and pricing elsewhere. To refund the deposit the financing was a deal breaker. 1 week later called back because deposit still was not refunded was told it was not going to be. Because they were "preparing a car" the transaction was canceled 31 hours prior to supposed delivery. A dealership by a military base robbing a military family member wow that takes nerve. More
I bought a nissan altima 2003 (90,000 mileage) from the cardinal honda dealer for $7000 + registration + tax and another $3000 to get extended warrranty (which they assured will cover bumper to bumper). To cardinal honda dealer for $7000 + registration + tax and another $3000 to get extended warrranty (which they assured will cover bumper to bumper). Told it was preowned by a teacher after google searches I found out that it was owned by one of thier employees and also they dont repair nissan cars in their centre which they did not mention it before. Now I am taking the car for repair everymonth to a nissan dealer and the extended warranty is not covering emmision and paying it for everytime. I almost spent $1500 and the warrranty company almost paid $3000 for other repairs and still the car has problem and the service engine light is on again. I got this car on May,2012. Note: I am driving only 2-5 miles per day so I dont use the car roughly also. More
We were completely ripped off and taken advantage of by Cardinal Honda. When we wanted the problem rectified they completely refused and wouldn't even give us the time of day. I would not recommend this Cardinal Honda. When we wanted the problem rectified they completely refused and wouldn't even give us the time of day. I would not recommend this dealership to anyone! More
One word to describe the experience at Cardinal Honda....Exceptional! I own my 2nd car from Cardinal Honda and they never seem to disappoint me. Honda....Exceptional! I own my 2nd car from Cardinal Honda and they never seem to disappoint me. More
After bringing my car in for scheduled maintenance including a tire rotation, we immediately noticed a slight shimmy. This is my commuter car so not used on a daily basis, so when I got on the highway including a tire rotation, we immediately noticed a slight shimmy. This is my commuter car so not used on a daily basis, so when I got on the highway a few days later I noticed as I approached 50mph the shimmy was significantly worse and at 65 it was horrible! We brought the care back in to see what the problem was. Now originally the receptionist had mentioned needing " a new tire next time you come in", but when my husband picked the keys up a different person said our tread was safe and not to worry about it. So today we are standing talking to the original receptionist, and instead of offering to double check that everything is tight and ruling out any other possibility for this problem, she immediately jumps to "well I told you that you needed new tires, your tires are chopped and you need an alignment, this is the ONLY thing that will fix this problem" Ok....you didn't tell us that the tires were chopped or that we needed an alignment! Then I said well it didn't do it before we dropped it off, and she was still very adamant that it was the tires and nothing else. Finally after her being very short and NEVER NEVER NEVER offering to double check everything to be sure this was the issue, we demanded they rotate the tires back to where they were. On a second note, I asked her "don't they test drive after changing tires around, b/c they would have noticed this" She replied "absolutely and it was told to you that it had a shimmy!" NO IT WASN'T. Why in the heck would I want a car rocking and rolling going 65mph down the road, I would have immediately told you to fix the problem... Never will go here again, these people are rude, and more importantly liars More
I got the lowest price. They had the car in my color. I took it home the same day. Financing process was no pressure. Alex, Steve & chris were great. took it home the same day. Financing process was no pressure. Alex, Steve & chris were great. More