Cardinal Buick GMC
Belleville, IL
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57 Reviews of Cardinal Buick GMC
Purchased a new Encore and right at 7k miles engine light came on. Part is back ordered. Has a very bad lag when stepping on the gas. Went back and talked to a sales person, Cody, he tried to up-sell me and came on. Part is back ordered. Has a very bad lag when stepping on the gas. Went back and talked to a sales person, Cody, he tried to up-sell me and was rude when I wasn't interested in adding another $150 to my monthly payment. I will never go there again and will share my experience. More
Be careful with them. I test drove a 2011 Toyota Camry that I saw online. I didn’t like it. I asked if there were other cars in that price range. I was told no. The next d I test drove a 2011 Toyota Camry that I saw online. I didn’t like it. I asked if there were other cars in that price range. I was told no. The next day, I received a promotional email from them for their Memorial Day sale listing multiple cars available in my price range. Mind you, I went to visit them May 26th! More
The experience at Cardinal Buick GMC was awesome. Thanks to our salesman Jose. He wasn't pushy and let us pick the car we wanted within our budget. He is funny and watched Netflix with us while we wa Thanks to our salesman Jose. He wasn't pushy and let us pick the car we wanted within our budget. He is funny and watched Netflix with us while we waited for financing. He checked up with us to make sure we still like the vehicle we bought. He is an awesome salesman and I would recommend him to family and friends and anyone looking to purchase a new vehicle. More
The most corrupt, dishonest car business I have EVER dealt with. Lied to me repeatedly, took my down payment and continued to lie . Flew in from out of state, left without purchasing ANYTHING. Stay away dealt with. Lied to me repeatedly, took my down payment and continued to lie . Flew in from out of state, left without purchasing ANYTHING. Stay away from these con artist!!! More
They are absolutely criminals! They will smile and hug you while steal your money. If you don't spend all your time babysitting them they will change the numbers and you won't know They will smile and hug you while steal your money. If you don't spend all your time babysitting them they will change the numbers and you won't know what happened until you go for your plates. More
In the past, this dealership had A1 service with fixing my vehicle. This time around is horrible. My truck has been sitting nearly a month and they can’t get me a loaner vehicle to get back and forth to wo my vehicle. This time around is horrible. My truck has been sitting nearly a month and they can’t get me a loaner vehicle to get back and forth to work. One lady lies about why they can’t give me one…….another guy makes up another story. I’ve spent thousands of dollars with this place and all of a sudden, the service has went up in smoke. The manager kept saying to me “If I have one I would give you one.” It’s been a WHOlE month and not one loaner vehicle is available. Unbelievable!!!! More
Purchased a used 2019 Buick Encore on 10/31/22 Guess with it being Halloween I should have known I'd get tricked. Inspected car in the rain and missed curb rash on the right front wheel. Someone at th with it being Halloween I should have known I'd get tricked. Inspected car in the rain and missed curb rash on the right front wheel. Someone at the dealership should have seen it and with full disclosure pointed out the slight damage or better yet, repaired it before it was delivered. Now I know why I had to sign an acknowledgement they owed me nothing more since it was used. Our salesman Michael B. was excellent and accommodating. My issue is with the used car department. Guess this dealership's motto is "buyer beware". More