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Subaru of Utica

Utica, NY

4.8
863 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 863 reviews

April 26, 2025

Dominic Altamura was very good as well as the red of the staff at the dealership More

by FKUPIEC
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dominic Altamura
April 26, 2025

Just purchased a Forester from Subaru of Utica. Mike Green was great to work with. Very prompt and courteous. All the staff we spoke with were very pleasant. Thanks to all of them. More

by WRIGHTDK
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

This is my third Subaru from this dealership, though the dealership itself has changed ownership. In the past I felt that customer service was at the forefront of their culture and the buyer’s experience More

by NH buyer
Recommend Dealer
No
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

This is my third Subaru from this dealership, though the dealership itself has changed ownership. In the past I felt that customer service was at the forefront of their culture and the buyer’s experience More

by NH buyer
Recommend Dealer
No
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Always a pleasure doing business with the staff at Subaru of Utica. Especially with Mike Green More

by JILLP1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Subaru of Utica responded

Thank you for choosing Subaru of Utica! We will be sure to pass along your kudos to Mike Green!

April 21, 2025

Simple process to make an appointment. Staff is always friendly and courteous. Have been consistently pleased with services. More

by DJOLYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Subaru of Utica responded

DJOLYO, we're delighted to hear that the team at Subaru of Utica has consistently provided you with friendly and courteous service. Thank you for your continued trust in us!

April 21, 2025

Great service and very easy to work with. I was dreading buying a new car but they made everything easy and much less overwhelming. More

by lfrazierchapman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Subaru of Utica responded

We're delighted to hear that your experience at Subaru of Utica was smooth and stress-free! Thank you for choosing us, and enjoy your new car!

April 19, 2025

Love that I can drop off and wait at home for a text. Thank you for the video showing repairs and possible future fixes that may be needed. More

by TFSEARLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Subaru of Utica responded

We're glad to hear you appreciated the convenience of our drop-off service and video updates at Subaru of Utica! Thank you for sharing your experience, and we're here whenever you need us.

April 19, 2025

Joanne was so understanding and her greeting when I got there (with no appointment) was amazing. Everyone that was involved ( mechanic, car loaner & Joanne) was very friendly, understanding and quick. A to More

by BUCKWIE76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Subaru of Utica responded

Thank you for giving Subaru of Utica another chance! We're delighted to hear that Joanne and the team provided such a welcoming and efficient experience. It's great to know your visit was positive, and we appreciate your feedback!

April 19, 2025

Tyler Davis was courteous and informative, the waiting area was clean and comfortable and I enjoyed the video of the work done on the car. I would not hesitate to return for future service. More

by GLGNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Subaru of Utica responded

We're delighted to hear that Tyler Davis and the team at Subaru of Utica provided such a positive experience. It's great to know you appreciated our clean waiting area and service video updates. We look forward to welcoming you back for future visits!

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