
Subaru of Utica
Utica, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Just purchased a Forester from Subaru of Utica. Mike Green was great to work with. Very prompt and courteous. All the staff we spoke with were very pleasant. Thanks to all of them. Mike Green was great to work with. Very prompt and courteous. All the staff we spoke with were very pleasant. Thanks to all of them. More
This is my third Subaru from this dealership, though the dealership itself has changed ownership. In the past I felt that customer service was at the forefront of their culture and the buyer’s experience dealership itself has changed ownership. In the past I felt that customer service was at the forefront of their culture and the buyer’s experience. This time it felt like the dealership could care less about the customer—they only seem to care about the sale. This is my third car ( 2 new, this one used) from them, so one might think that kind of customer loyalty would allow for a free 1st oil change or for including the $150 bumper pad I needed the deal. Nothing. Buying a used car, I was aware of an extended Subaru warranty on the sound system. The woman who processed our “deal” said knew nothing about it and made no effort to find out information for me. If I had had more time, I would have walked away and gone to a dealership in Albany or Syracuse. I love my Subaru, but Subaru of Utica has lost me as a longtime customer. More
This is my third Subaru from this dealership, though the dealership itself has changed ownership. In the past I felt that customer service was at the forefront of their culture and the buyer’s experience dealership itself has changed ownership. In the past I felt that customer service was at the forefront of their culture and the buyer’s experience. This time it felt like the dealership could care less about the customer—they only seem to care about the sale. This is my third car ( 2 new, this one used) from them, so one might think that kind of customer loyalty would allow for a free 1st oil change or for including the $150 bumper pad I needed the deal. Nothing. Buying a used car, I was aware of an extended Subaru warranty on the sound system. The woman who processed our “deal” said knew nothing about it and made no effort to find out information for me. If I had had more time, I would have walked away and gone to a dealership in Albany or Syracuse. I love my Subaru, but Subaru of Utica has lost me as a longtime customer. More
Always a pleasure doing business with the staff at Subaru of Utica. Especially with Mike Green of Utica. Especially with Mike Green More
Simple process to make an appointment. Staff is always friendly and courteous. Have been consistently pleased with services. Staff is always friendly and courteous. Have been consistently pleased with services. More
Great service and very easy to work with. I was dreading buying a new car but they made everything easy and much less overwhelming. I was dreading buying a new car but they made everything easy and much less overwhelming. More
Love that I can drop off and wait at home for a text. Thank you for the video showing repairs and possible future fixes that may be needed. Thank you for the video showing repairs and possible future fixes that may be needed. More
Joanne was so understanding and her greeting when I got there (with no appointment) was amazing. Everyone that was involved ( mechanic, car loaner & Joanne) was very friendly, understanding and quick. A to there (with no appointment) was amazing. Everyone that was involved ( mechanic, car loaner & Joanne) was very friendly, understanding and quick. A total turn around from when I was there last when it was Carbon's and I swore I would never return there again. So glad a friend convinced me to try Utica Subaru. More
Tyler Davis was courteous and informative, the waiting area was clean and comfortable and I enjoyed the video of the work done on the car. I would not hesitate to return for future service. area was clean and comfortable and I enjoyed the video of the work done on the car. I would not hesitate to return for future service. More