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Subaru of Utica
Utica, NY
792 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas.
We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 792 reviews
February 01, 2025
Justin was not like other dealers he was helpful and instead of being pushy and annoying like most dealers he was patient and informative i definitely would go back instead of being pushy and annoying like most dealers he was patient and informative i definitely would go back More
by CARNES.MAKENNA
Verified CustomerEmployees Worked With
Justin M
February 01, 2025
I made an appointment on line which was super easy, service was fast and friendly. service was fast and friendly. More
by RRJSWEET
Employees Worked With
February 01, 2025
Best experience I have ever had down to Subaru of Utica. Dominic and Mohamed were very professional and easy to deal with, explained everything well and made it a very enjoyable transaction. Dominic and Mohamed were very professional and easy to deal with, explained everything well and made it a very enjoyable transaction. More
by dtuttle2
Employees Worked With
Dominic Altamura and Mohamed Elmarasy
January 26, 2025
Tyler, Vallen and Justin were all quite helpful in getting me a loaner set up at the end of the day. Thankfully I did not end up needing it. getting me a loaner set up at the end of the day. Thankfully I did not end up needing it. More
by J_SLP
Employees Worked With
January 25, 2025
It is a good fast oil change, easy to schedule and get to. Have had good luck with this location. to. Have had good luck with this location. More
by MICHAELMARSH72
Employees Worked With
January 24, 2025
Dominic and the whole team are great, By far the easiest car buying experience ever! car buying experience ever! More
by BENJAMIN.PHILBROOK
Employees Worked With
January 24, 2025
I have always been pleased with all of the people I have encountered at this location. encountered at this location. More
by CDEGEN1
Employees Worked With
January 24, 2025
Subaru of Utica makes it so easy to get my car serviced. I love the drive-in and park option so you can stay out of the weather. Fast, accurate and pleasant service. I love the drive-in and park option so you can stay out of the weather. Fast, accurate and pleasant service. More
by ACLONG69
January 23, 2025
I would expect someone who works as a service advisor to know the basics about vehicles including federal regulations. Trying to gaslight me into believing that a CEL will come on and cause the vehicle not know the basics about vehicles including federal regulations. Trying to gaslight me into believing that a CEL will come on and cause the vehicle not to work if you cover up sensors to make the vehicle think it’s dark and put the backlighting into night mode is as strange as it is ridiculous. Immediately starting out the conversation with we probably can’t fix it because our staff leave at 5PM when it’s 8 in the morning and before anyone gets a look at it, is asinine. I showed video proof of it happening, explained the conditions under which the issue occurs and they didn’t even put a single mile on the vehicle, so there was no way they even drove it to verify. And the service manager is no better for standing there and letting it continue. Then I get a print out that says that they did a complimentary video multi point inspection that I never saw. At under 2000 miles. Absolute nonsense. I’ve already reached out to Subaru of America and will be finding another dealer. More
by W2ZXN
Employees Worked With
January 19, 2025
Dominic from Utica Subaru called us as follow up from December. He could not have called at a better time. I was so frustrated and He listened patiently as I explained our dilemma and encouraged us to vi December. He could not have called at a better time. I was so frustrated and He listened patiently as I explained our dilemma and encouraged us to visit. From the moment we stepped into the dealership until we left with our new car, we were treated like royalty—not just by Dominic, but by every single person there. The team at Utica Subaru made the car-buying process seamless and enjoyable. Dominic’s professionalism and the exceptional customer service we received are unmatched. Thank you, Dominic and Utica Subaru, for making this an unforgettable experience!" More
by TUCKERBOY1
Employees Worked With
Dominic
