CarWise Gurnee

Gerald (Elite Motors......Awesome) The customer service was great. There were no hidden fees. The price of the car was excellent. Most of the paper work were done before we arrived. The customer service was great. There were no hidden fees. The price of the car was excellent. Most of the paper work were done before we arrived. More

Thanks, craig at elite motors I recently bought a 2010 audi a4 . Ive never owned an audi before and had a lot of questions.Craig at elite motors helped me and answered all of my qu I recently bought a 2010 audi a4 . Ive never owned an audi before and had a lot of questions.Craig at elite motors helped me and answered all of my questions. He even went out and physically inspected and drove the vehicle since I lived out of state and was going to make a 2.5 hour drive I wanted to know everything. when I got there ,craig was waiting for me and the vehicle was just like the pictures and how it was described. The staff was very friendly and after the test drive, they had all the paperwork done ready to sign in a very timely manner. They really made my car buying experience enjoyable. LOVE the Audi!! Thanks Craig More

Craig gave seamless sales experience and is a Gentleman! Our family was in the market for another vehicle. I had been thinking about a Buick, but as my husband said...."It's nice, but it's NOT A PORSCHE.." Our family was in the market for another vehicle. I had been thinking about a Buick, but as my husband said...."It's nice, but it's NOT A PORSCHE.." True. We drove almost 2 hours to Elite Motors after seeing a Porsche on eBay and wanted to test drive. Craig G. met us with a smile. He quickly realized the vehicle was for myself and welcomed our family with respect and accommodation. It was then I learned that Porsche sales to women had doubled over the past few years and was the SUV to buy if you wanted a truck that compared to no other. Craig was very informative! He knew of the option package features of the vehicle and their price points. We price compared and with the "special order options", the truck was definitely wholesale priced, not dealer priced....no need to haggle. I took my oldest son with to ride in the backseat whilest leaving our youngest with my husband. Craig made me feel comfortable and encouraged I really explore the options of the car and felt completely confident that it was "the one". He answered all of my questions during the test drive, knew about the engine (just by the sounds while driving--impressive to me at least), and even had a conversation with my five year old when he started asking Craig questions. :) He politely obliged as my lovely boys ate cheetos and candy at the edge of his desk! :) As a Mom, I offered our appologies for the crumbs, but Craig insisted that it wasn't a problem. We were treated like family and that he understood, having two kids of his own. We were escorted to the television area where Cartoon network was put on for the kids and introduced to the starbucks coffee machine to ease us through the remainder of the paperwork process. He diligently worked at his desk the whole time. He would kindly retrieve us when a question or signature was required. Craig then called me, as promised, when our additional key was to be mailed out. Anyone (with or without kids) that wants to be treated with kindness and respect will be happy to do business with Craig G. I would buy another vehicle from him anytime. Worth the trip and we are enjoying our Porsche Cayenne. Thanks Again! JULIE C. Nuclearbiochemist, MBA, & Mom Saint John, Indiana More

Great Overall Experiencce We drove from Rockford to take a look at a truck we saw on Autotrader. Craig met us when we walked in and got us in for the test drive within 10 minu We drove from Rockford to take a look at a truck we saw on Autotrader. Craig met us when we walked in and got us in for the test drive within 10 minutes. We did not buy that truck but saw a different one we liked also. After leaving and considering it for a couple days we started the process of purchasing the Ford F150 truck. They were so pleasant to deal with and so quick to respond to my questions. After a week of getting everything sorted out we drove back in to complete the purchase. Other then it taking a couple hours to get the paperwork completed everything went very smooth and everyone was very accommodating. We purchased the protection plan for the truck and brought it back the following weekend. They gave a vehicle to use while the truck was being protected and had it done in the exact amount of time we were told. It was a great experience buying from Elite Motors and Craig was a great salesman. More

Would definitely go to this dealership again. We got a very good deal on the car and Craig was great to work with. Only minor annoyance was that it took a long time to close the deal with Finance when we very good deal on the car and Craig was great to work with. Only minor annoyance was that it took a long time to close the deal with Finance when we went to pick up the car. More

Craig at Elite Motors is great to work with. All of our questions were answered and concerns quickly addressed by Craig. The website is very accurate and service department is very accommodating. questions were answered and concerns quickly addressed by Craig. The website is very accurate and service department is very accommodating. More

Great experience. We found the dealership on ebay and after contacting the sales department, we had no doubt about the purchase. We recommend Elite Motors. after contacting the sales department, we had no doubt about the purchase. We recommend Elite Motors. More

Steve Hatton / Elite Motors, Good morning. I wanted to Steve Hatton / Elite Motors, Good morning. I wanted to follow up with you regarding the 2008 Range Rover Supercharged I purchased last week. This i Steve Hatton / Elite Motors, Good morning. I wanted to follow up with you regarding the 2008 Range Rover Supercharged I purchased last week. This is my first experience purchasing an item of this magnitude sight unseen which caused me a great deal of stress despite efforts to answer the multitude of questions I presented. Two weeks prior to my purchase from Elite Motors, I drove 10 hours to view an identical Range Rover that was described as “exceptional” and immediately upon arriving, it was visibly clear that it had been wrecked the entire length of the passenger side so you can understand my reason for worry and concern. The vehicle purchased from you arrived at my home late Monday evening and the outside was covered in dirt and sludge due to the weather conditions the driver had to contend with over the trip. It was late, but at this point my nerves were shot so I parked it in the garage and began the task of washing off the grime to see if I could expose a vehicle underneath and perhaps calm my worries. In summation, there is a reason you call your business "Elite Motors". The Range Rover I purchased from you not only met my expectations but has exceeded them. The paint shines beautifully, and the interior is immaculate. Every button and switch is in perfect working order. I have driven it now for two days and it rides and drives wonderfully. It has plenty of power and gear shifts are smooth as silk. My children are also enjoying the Rear Seat Entertainment. If I had to do it all over again, I can't say I wouldn't worry just a little but I can say, that I will definitely recommend "Elite Motors" to anyone looking to purchase a top quality used vehicle. Thank you for all your efforts and for the honesty and integrity in which you conduct your business. It’s a rare quality in today’s environment. Sincerely, Robert Lahrmer China Grove, North Carolina 2008 Range Rover Supercharged More

I went to Elite Motors to look at a 2005 Mercedes-Benz SLK55 AMG. I worked with Steve (one of the partners) and Craig who was my salesman. They were not a high pressure sale at all. They let me take a SLK55 AMG. I worked with Steve (one of the partners) and Craig who was my salesman. They were not a high pressure sale at all. They let me take a day to consider my car purchase and when I told them I was not ready to pull the trigger, they did not try to pursuade me otherwise. Two days later, after I did tons of research in the car market to see what my other options were, I was able to put a deposit down, take the car to get inspected, and even make an appointment to get my first car into their service shop for an alignment in a matter of minutes. All of this I did with Craig through text. He was very responsive and had the car ready to go first thing when I came in to take it out for the inspection. My only complaint is that to get into the finance office to sign the papers and purchase a car with cash took hours. It was a Saturday and since I believe they only have one finance person, I had to wait behind others who were purchasing vehicles as well. With cash, I figured I could be in and out of there in 30 minutes. It took 3 hours. I would suggest they work on this aspect of the sales process. More

First of all my Salesman Craig was straight up, No BS! which is what I like when making a major purchase. I told him what I was looking for in the deal and he did his best to accommodate me. I left satisf which is what I like when making a major purchase. I told him what I was looking for in the deal and he did his best to accommodate me. I left satisfied with the purchase I made. Overall my experience with Elite Motors was a very good experience and I would definitely recommend them. They have a great selection of quality high end vehicles at no haggle prices. (which i didn't too much like) I like to bargain!! Good deal though.... More