CarWise Gurnee | Page 75

Great dealership, great cars! Was looking around for a Lexus LS, found one at this dealership. Their website is great, with many pictures - helps decide on a car before even coming Was looking around for a Lexus LS, found one at this dealership. Their website is great, with many pictures - helps decide on a car before even coming in. The car itself was great, was really happy with the purchase. My salesman, James, was very helpful, answered any and all questions I had. Debra in financing helped me pick the perfect payment plan. All in all, the team really went the extra mile for my experience to be a great one. Thanks! More

Hard to find 2011 BMW 335IS Convertible I had an excellent experience purchasing from Elite Motors. Craig was very responsive to my inquiry and even took extra pictures with his cell phone I had an excellent experience purchasing from Elite Motors. Craig was very responsive to my inquiry and even took extra pictures with his cell phone of specific areas of the car I wanted to see closer. Being an out of state buyer they arranged airport transportation to the dealership. I also wanted a third party inspection of the car and they handled logistics getting the car to the shop I had do the inspection. Deb in business office went over everything clearly and concisely and my paperwork was completed in less than 30 minutes and I was on my way home! More

Good service and customer care Bought a Mercedes here at the end of March. I was worried, first time buying online and out of state. Steve, my salesperson did a great job of keeping Bought a Mercedes here at the end of March. I was worried, first time buying online and out of state. Steve, my salesperson did a great job of keeping me informed and helping through the process. Very responsive to emails before and after the process. I would definitely use again. More

Don't buy cars from this dealership This dealership is pack with liars, I bough a porsche cayenne from sales person name roman, and the sales person and also the finance manager told me This dealership is pack with liars, I bough a porsche cayenne from sales person name roman, and the sales person and also the finance manager told me the car have remaining factory warranty, but after I drove 400 miles back home and find out the car have some problems (cruise control doesn't work and etc...) the porsche dealer in my area told me the factory warranty expired already. I called back nicely to elite motor and they have this traditional dealer talk, I sign all the paper work already there is nothing they want to do with it. will never recommend anyone buying car from this dealership, don't trust their rating and reputation online, those people are fake and I can prove everything I said. More

Nice experience I have been looking for some time now and I came across an Infinity FX 35 at Elite Motors. The staff is very welcoming and friendly. Rod, the salesman I have been looking for some time now and I came across an Infinity FX 35 at Elite Motors. The staff is very welcoming and friendly. Rod, the salesman that was helping me was very nice and helpful. He isn't the typical salesman who won't stop calling you to buy a vehicle from him. I felt comfortable buying a car from here and Rod made the process very easy. He always asked me if I needed anything and if I had any questions they were immediately answered. They agreed on fair price for my trade in also. I am very happy with my purchase and I would definitely recommend Elite Motors .. More

Dave made the experience better From the start I got returned emails and calls from the dealership after sending inquiry emails. I was out on a test drive within ten minutes of arri From the start I got returned emails and calls from the dealership after sending inquiry emails. I was out on a test drive within ten minutes of arriving! Dave was great to work with, he was very friendly and helpful in getting all my questions answered. He even found me some floor mats when there were none in the vehicle. Also, the gentleman that I worked with to finalize the paperwork was very knowledgeable and helpful as well; he was very friendly and made the experience easy and smooth. One bad thing was that the vending machine ate our money and we were not refunded from the dealership, but that was made up with the floor mats and great price! Great coffee too! Thanks Elite Motors! More

Breaking the Traditional "Dealership" Experience of the Past Shopping for a used car has always been an exciting but at the same time, daunting experience. What I mean is; narrowing down the myriad of brands, s Shopping for a used car has always been an exciting but at the same time, daunting experience. What I mean is; narrowing down the myriad of brands, styles, options and CarFax reports can be a full time job leading up to a purchase decision. The formula at Elite is different than what I have seen to-date with most others in that, they provide the consumer with the tools/information necessary to shop independently through their inventory and are happy to have you test drive. I found, through their website, that a car I have been searching for was on their lot. I stopped by last night to take it for a ride. All salesmen were tied up so I checked with the sales manager as to when I could get access to the car I am interested in. He pulled his newest salesman (Craig) in and I was soon out driving the car (and another one for comparison). Craig was very friendly and helpful and as the lot was closing I pulled the trigger and bought the car. Craig worked with the service group to quickly prep the car for delivery and I was able to drive it home last night. Their expert finish detailer even went the extra mile and repaired a blemish in the finish that I thought would need to be repainted (looks brand new!). To put the icing on the cake, this dealer seems to only add cool, sought-after and interesting vehicles to their inventory. The whole lot is fun to look through. They even worked with me on the price and I feel like we worked out a fair deal. I have been searching for this model/year for 2 months and have driven cars from many other lots in that time. Start by looking through their website but cars come and go fast at this dealer so get in there quick if you see what you are looking for. They always provide the CarFax so read through these carefully to get a sense of the history of the car. I know the ratings I provided on this survey appear high but I was very impressed at how used car shopping has evolved. More

Felt like both parties ended up with a good deal. I wanted a specific vehicle which they had. They did their part to maximize their profit and i did mine to aim for a fair deal. We both ended up fee I wanted a specific vehicle which they had. They did their part to maximize their profit and i did mine to aim for a fair deal. We both ended up feeling good about the deal, what more can you ask for? I bought an 8 year old car that was in as good if not better shape than they told me. (I was an out of state buyer.) Craig, internet sales, is a class act and every step of the way took good care of us. The actual closing process was quick and simple. More

Best Service We've Ever Had My husband & I recently purchased a 2013 Hyundai Veloster from Elite Motors. We are extremely happy with our purchase. The staff made our car buying e My husband & I recently purchased a 2013 Hyundai Veloster from Elite Motors. We are extremely happy with our purchase. The staff made our car buying experience so easy & gave us a great deal on the car. Craig was the most honest car salesman I've ever met. So helpful & kind. Definitely recommend him in anyones future car buying endeavors. Our car was listed so far under blue book that we thought for sure there was some catch but there wasn't. They were just super honest and wanted us to be happy with our purchase. I will definitely let all my friends know about the great service offered here at Elite Motors! More

good dealer with good cars and good speedy service good quality cars with good and fast service, I would recommend this dealer to others..... great buy, car was detailed nice. Thanks Dave for staying a good quality cars with good and fast service, I would recommend this dealer to others..... great buy, car was detailed nice. Thanks Dave for staying after work to make our purchase possible More