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CarWise Gurnee

Gurnee, IL

4.7
859 Reviews
CarWise offers high quality pre-owned automobiles at the most competitive prices in the country. All vehicles are hand picked and only the best make it to our showroom. All vehicles offered for sale are mechanically and cosmetically in great condition. We have our own in house ASE certified and AAA approved service department which inspects all vehicles prior to listing. Our mission is to offer the highest quality vehicles possible, maintain a superb level of professionalism, offer competitive value in pricing, and conduct business with a long term relationship in mind. We are BBB Accredited and A+ rated and have over 12 years in business at the same location! We do business in all 50 states and frequently ship vehicles to customers across the country.
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6460 Gurnee Mills Circle

Gurnee, IL

60031

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Showing 859 reviews

August 18, 2017

Excellent Experience!!! Jorgen made my car buying experience so painless and relaxed. He was honest and made the entire experience awesome. I can't recommend him enough as a More

by Charlene B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorgen Parend
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2017

Only one car to choose from EXTREMELY UNhappy about my experience.... had planned on coming into this dealership for a week... had been looking at the inventory on line for a wee More

by Charmaine Nahti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
J.P. sales mgr?, Alejandro Antunez Jr.
August 04, 2017

Excellent experience! Christian Mercado was extremely informative and helpful! I dreaded the process but Chris made it a pleasurable experience; I recommend this dealership More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Mercado, Steve Hatton
August 03, 2017

Thank you Alex Parker Just purchased Toyota Hylander from Elite motors and Alex Parker. Had best expiriance ever . Hyghly recommend please ask for Alex Parker . Very profes More

by Carlos123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Parker
August 03, 2017

Great help , great service Thank you so much Tuk, I purchase 2 vehicles witch I LOVE.. Friendly service and very specific with the details and info that I needed. Had the pri More

by Edgar1824
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tuk Chang
August 03, 2017

Thank you Tuk Purchased a 2008 Jeep Wrangler Unlimited with Tuk. He was very pleasant and knowledgeable with Jeep models which made me decision to purchase a lot ea More

by bkbacht
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tuk Chang
August 01, 2017

purchasing a GTO from Elite Motors I experienced fast and friendly service. Joe, the previous owner of the GTO, was respectful and accommodating. Tom, the sales representative I worked More

by FrankB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Peterson
August 01, 2017

stay away What a bunch of con -artists. Bought a truck from them in January with a warranty. Traded it off in March. Took them all the paperwork they needed to More

by Edstampfli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Kevin
July 29, 2017

I got the car I had some initial issues and complaints, but after contacts with the Elite management team they came through to make me a satisfied customer enjoying More

by nickristi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J.P. Come, John Barbera
Oct 03, 2017 -

nickristi responded

Response/comments to my previous review "Buyer be aware" Week or so after my review I was contacted by Elite Motors Gen. Manager (will name him just Steve). We had several discussions what went wrong and what are my complains about. We came to mutual agreement that I should be reimbursed for parts and labor cost to fix my car. Couple weeks after signing the agreement and submitting the receipts I received the check. I think that I won't be wrong saying that we also agreed that customer feedback and insight is a great tool for making services better and fixing along away all of those TGW that stay away at business getting true to its promises to deliver great customer satisfaction.

July 27, 2017

Excuses..and Lies Not sure if all of this positive reviews are real..or paid for. They do not stand behind what they sell...they only give you the runaround. They do n More

by Juanny R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Martin
2.0
This rating includes all reviews, with more weight given to recent reviews.
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