
CarWise Gurnee
Gurnee, IL
Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Excellent Experience!!! Jorgen made my car buying experience so painless and relaxed. He was honest and made the entire experience awesome. I can't recommend him enough as a Jorgen made my car buying experience so painless and relaxed. He was honest and made the entire experience awesome. I can't recommend him enough as a salesperson at Elite Motors. More
Only one car to choose from EXTREMELY UNhappy about my experience.... had planned on coming into this dealership for a week... had been looking at the inventory on line for a wee EXTREMELY UNhappy about my experience.... had planned on coming into this dealership for a week... had been looking at the inventory on line for a week.... I go in on my scheduled "appointment" day and time only to have WASTED MY TIME, walked out of there pissed off and in tears, I gave them specifics, no more than X per month... there were 14 cars on the lot within my range, and they were trying really hard to sell me this red Nissan.... I inquired about a few others that would have brought my payments to where I wanted, I was given every line possible as a reason that the "bank" only wants to put me in a car that I know I will NOT want to pay for. I know I have bad credit, but that does not mean I DON'T HAVE options... I felt throughout the process, I was being helicoptered, and the consistency of dishonesty was uncomfortable to say the least. I hate that my time was wasted on this. And will not have nice things to say about this dealership... take it for what it is, I'm sure there are tons of people who have had good to great experiences with them, I am also sure that they were removed from what their original plan was before they went in to buy a car. More
Excellent experience! Christian Mercado was extremely informative and helpful! I dreaded the process but Chris made it a pleasurable experience; I recommend this dealership Christian Mercado was extremely informative and helpful! I dreaded the process but Chris made it a pleasurable experience; I recommend this dealership and will buy from them again! More
Thank you Alex Parker Just purchased Toyota Hylander from Elite motors and Alex Parker. Had best expiriance ever . Hyghly recommend please ask for Alex Parker . Very profes Just purchased Toyota Hylander from Elite motors and Alex Parker. Had best expiriance ever . Hyghly recommend please ask for Alex Parker . Very professional invorenment and good people to work with More
Great help , great service Thank you so much Tuk, I purchase 2 vehicles witch I LOVE.. Friendly service and very specific with the details and info that I needed. Had the pri Thank you so much Tuk, I purchase 2 vehicles witch I LOVE.. Friendly service and very specific with the details and info that I needed. Had the privilege to meet such an amazing salesman and friend.. Thanks A Million Tuk. More
Thank you Tuk Purchased a 2008 Jeep Wrangler Unlimited with Tuk. He was very pleasant and knowledgeable with Jeep models which made me decision to purchase a lot ea Purchased a 2008 Jeep Wrangler Unlimited with Tuk. He was very pleasant and knowledgeable with Jeep models which made me decision to purchase a lot easier. Thanks for the vehicle! More
purchasing a GTO from Elite Motors I experienced fast and friendly service. Joe, the previous owner of the GTO, was respectful and accommodating. Tom, the sales representative I worked I experienced fast and friendly service. Joe, the previous owner of the GTO, was respectful and accommodating. Tom, the sales representative I worked with, went out of his way multiple times to help me out, and was very knowledgeable about the vehicle and the dealership. I would definitely recommend Tom, as he made sure there was no rush in things, and he let you proceed at your own pace. I had a minor concern about the car, and they made sure to get it taken care of. More
stay away What a bunch of con -artists. Bought a truck from them in January with a warranty. Traded it off in March. Took them all the paperwork they needed to What a bunch of con -artists. Bought a truck from them in January with a warranty. Traded it off in March. Took them all the paperwork they needed to refund me for the warranty. They promised me 8-10 weeks. 12 weeks later I called the warranty company and they informed me that they never received the paperwork. Got that straightened out. 12 weeks later, again, I called the warranty company to find out they had sent my money to elite on june 10th. (This was mid - late July). Called elite, they blew me off for days. July 25th they called me back and promised me I'd have it two or three days later. Now its July 31st and still no check. Salesman was great, the rest are worthless. 6 months for my money that was promised to me in less than two More
I got the car I had some initial issues and complaints, but after contacts with the Elite management team they came through to make me a satisfied customer enjoying I had some initial issues and complaints, but after contacts with the Elite management team they came through to make me a satisfied customer enjoying my ride. More
Excuses..and Lies Not sure if all of this positive reviews are real..or paid for. They do not stand behind what they sell...they only give you the runaround. They do n Not sure if all of this positive reviews are real..or paid for. They do not stand behind what they sell...they only give you the runaround. They do not answer calls. Once you purchase...kiss your money goodbye. Sad...they need to be investigated. Not sure of the employees name. More