CarWise Gurnee | Page 26

Upon walking into dealership, the atmosphere felt pretty ‘laxed.’ Music was bumpin’ on a Wednesday, early afternoon, staff appeared laid back. Although, most importantly, attentive to our scheduled arrival. ‘laxed.’ Music was bumpin’ on a Wednesday, early afternoon, staff appeared laid back. Although, most importantly, attentive to our scheduled arrival. The negotiation/ transaction went pretty smooth, up until we were informed we needed to drive to the nearest bank to obtain a Cashiers check for the purchase. Didn’t like the wait time too much. As we informed them of our time consensus. Had to be somewhere at 3. Although Quinton was apologetic and mindful of our time. Even provided snacks and refreshments during out wait. We arrived at 11am and didn’t get out til 2:40pm. Mind you, we lived ~1 hr away. Not sure if that’s the average wait time. Also, they didn’t accept credit card/ debit card for a certain amount. And req’d a Cashiers Check for the purchase. That wasn’t even informed to us from the beginning. So to have been better prepared. But even then, we had to drive over to closest Chase bank to obtain one. Which was pretty inconvenient. And the detailing on the vehicle was not on point. We still found (who knows how old)fries in the pockets of the passenger seat, crumbs along the base of shift knob, windows were still a bit dingy. Knowing which vehicle we were coming to see for a possible sale, should’ve been better prepared. Especially with knowing the ins and outs of the vehicle. How things work. But I guess nothing that I can’t find out from a YouTube video. Overall, Good Dealership. Great customer service on Quintons part. Could improve on the detailing of the vehicle. It is all about lasting impressions…. More

Purchased a great vehicle with patty, who was very helpful and great customer service. For those of you looking for a vehicle give Patty a call at Elite Motors, you will not be disappointed! helpful and great customer service. For those of you looking for a vehicle give Patty a call at Elite Motors, you will not be disappointed! More

My wife and I came from over 2hrs away looking for a very specific suv. We could not have been any luckier then to meet Rob and Nick they could not have been nicer through out the whole process! I will recom specific suv. We could not have been any luckier then to meet Rob and Nick they could not have been nicer through out the whole process! I will recommend everyone I know to Nick & Rob at Elite Motors More

*AVOID THIS PLACE* Before you invest your time be prepared to pay 3k over ANY advertised price for "non-negotiable fees". The only thing Elite about this business is their shady advertising, marketin prepared to pay 3k over ANY advertised price for "non-negotiable fees". The only thing Elite about this business is their shady advertising, marketing, and sales practices. More

Good price on a 2014 Volvo XC 90 with low mileage. Jorgen was forthright and good to work with on price, other information about the vehicle, and quick work. was forthright and good to work with on price, other information about the vehicle, and quick work. More

Decent dealership come shop they work with bad credit and repos will shop here again. Only bad thing is they have u buy a warranty without telling u and make it seems like it’s in the sticker price. However repos will shop here again. Only bad thing is they have u buy a warranty without telling u and make it seems like it’s in the sticker price. However it’s not, that’s an extra add on (they should give the customer an option to add the warranty, not adding it on without the customers permission More

ELITE MOTORS WAUKEGAN HAVEExceeded my expectation, above ELITE MOTORS WAUKEGAN HAVE Exceeded my expectation, above and beyond! no-pressure didn't feel rushed.! Today, I got my second car from them again ELITE MOTORS WAUKEGAN HAVE Exceeded my expectation, above and beyond! no-pressure didn't feel rushed.! Today, I got my second car from them again. They offered me something to drink, and even PIZZA while I wait. 😊 Trustworthy and really listened to me and what I need exactly. Quick and painless — the dealership made the process easy. ALEX STANDS OUT! ABOVE THE REST. Quick and clear communication (email or in-person) No games. The final price was exactly as negotiated, I was able to trade in my Kia without any problems and walked out with an SUV that I like and I can drive for the winter. THANK YOU ELITE MOTORS WAUKEGAN..I'LL BE BACK NEXT YEAR FOR MY DAUGHTERS CAR 😊 I have recommended them to my dad and best friend to get their More

JaJuan, Amy, and the rest of the team made this the BEST car buying experience EVER!!! Fast, friendly, accommodating and efficient! Simply amazing!! car buying experience EVER!!! Fast, friendly, accommodating and efficient! Simply amazing!! More

*Buyer Beware* this place is a joke. The salesmen know nothing. Their ‘managers’ know less. Shady. don’t do what they say they will.avoid! nothing. Their ‘managers’ know less. Shady. don’t do what they say they will.avoid! More

I purchased a 2015 Nissan Pathfinder. This was my first time buying a car virtually. Ron Calix was my Salesperson and he was very accommodating and helpful. He described the positive and negative aspects time buying a car virtually. Ron Calix was my Salesperson and he was very accommodating and helpful. He described the positive and negative aspects of the vehicle so that I could make an informed decision. We live 300 miles from Waukegan and drove home in bad weather conditions but it was worth the travel. The Pathfinder was what we were wanting out of this purchase. I would recommend contacting Ron Calix at Elite Motors. More