CarWise Gurnee

BEWARE! this dealership told me I would receive a $100 gift card if I left them a positive google review, so not let their google rating fool you. Look a this dealership told me I would receive a $100 gift card if I left them a positive google review, so not let their google rating fool you. Look at their reviews (1.5 stars) on yelp, BBB, or any other type of company feedback platform for the truth. Finance agent AMY THOMPSON, registered my car to her home address in Waukegan which is literally illegal. I had to file a report with the Illinois secretary of police in order for her to do her job. Everyone I talked to along the way was shocked, and told me this was extremely illegal. One person even sighed and said yeah we’ve heard of this place before. Her boss told me it was my fault because I took too long to send over my vin inspection, and that they needed it within 90 days. When I told him I sent it within 75 days he said, oh it’s actually 21 (LOL!) Her boss later admitted to my agent he knew what AMY THOMPSON had done was illegal. AMY THOMPSON is a liar, and a liability to this company. Do not work with her, do not let her handle any important documents related to anything important in your life. She’ll tell ya she needs to run your credit, and run it twice just for fun. Oh, and did I mention she ILLEGALLY registered my car at an address I’ve never lived at in a state I’ve never lived in? Absolutely insane. Glad I have Indiana plates for my car now :) Seriously, I didn’t even know IL needed two plates on their car to be street legal, I looked at my wife and was like oh how cool! They sent an extra! Haha More

BEWARE! Finance agent AMY THOMPSON, registered my car to her home address in Waukegan which is literally illegal. I had to file a report with the Illinoi Finance agent AMY THOMPSON, registered my car to her home address in Waukegan which is literally illegal. I had to file a report with the Illinois secretary of police in order for her to do her job. Everyone I talked to along the way was shocked, and told me this was extremely illegal. One person even sighed and said yeah we’ve heard of this place before. Her boss told me it was my fault because I took too long to send over my vin inspection, and that they needed it within 90 days. When I told him I sent it within 75 days he said, oh it’s actually 21 (LOL!) Her boss later admitted to my agent he knew what AMY THOMPSON had done was illegal. AMY THOMPSON is a liar, and a liability to this company. Do not work with her, do not let her handle any important documents related to anything important in your life. She’ll tell ya she needs to run your credit, and run it twice just for fun. Oh, and did I mention she ILLEGALLY registered my car at an address I’ve never lived at in a state I’ve never lived in? Absolutely insane. Glad I have Indiana plates for my car now :) Seriously, I didn’t even know IL needed two plates on their car to be street legal, I looked at my wife and was like oh how cool! They sent an extra! Haha More

Crazy huge selection of high line pre-owned vehicles. Had the best salesman ever! Ask for David & you won’t be sorry!!! Had the best salesman ever! Ask for David & you won’t be sorry!!! More

David was awesome to work with and I am super impressed with how much he helped me while looking for my first car!!! with how much he helped me while looking for my first car!!! More

customer service was awesome. Rob C helped us tremendously listened to our every request and found us a vehicle we're really happy with Rob C helped us tremendously listened to our every request and found us a vehicle we're really happy with More

Thanks patty great experience! Great selection of vehicles I appreciate the transparency of the process Great selection of vehicles I appreciate the transparency of the process More

excellent service and quality of product. Alexis was wonderful to deal with.And Doug was very helpful. Alexis was wonderful to deal with.And Doug was very helpful. More

Alexis me aludo con el caro los pagos y hasta con el down payment si lo recomiendo payment si lo recomiendo More

I recently purchased a used 2017 Mercedes C-Class from an exceptional salesman. I couldn't be happier with my experience! From start to finish, Brandon made the entire car-buying process smooth, enjoyable, a exceptional salesman. I couldn't be happier with my experience! From start to finish, Brandon made the entire car-buying process smooth, enjoyable, and truly memorable. More

They greeted me at the door and made me feel very comfortable. They will try their very best to get the best deal done for you. comfortable. They will try their very best to get the best deal done for you. More