Back

CarSquad

Katy, TX

4.8
824 Reviews

23502 Katy Fwy

Katy, TX

77494

Directions

By Type

824 Reviews of CarSquad

June 26, 2023

All involved made experience pleasant. Love my vehicle. Hugh inventory. Will refer to family & friends. More

by reddlady52
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shazeb (Shah) Kamal, Bryan Callis, Muhammad (Moin) Uddin
Jun 27, 2023 -

CarSquad responded

Dear Reddlady52, Thank you for taking the time to share your comments and feelings about your experience at CarSquad and our valuable team members who go above and beyond to meet our clients’ needs. We are so pleased that was your experience. We are glad you love your nearly new Chevy Equinox. Thank you for your business and we look forward to working with you for many years to come. Sincerely, Your CarSquad Customer Care Team - Ed

June 25, 2023

Amazing experience buying my first car. SHOUT OUT to Daniel. Definitely recommend visiting Car Squad More

by abeer.0204
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ernest (Ernie) Trevino, Daniel Jimenez
Jun 27, 2023 -

CarSquad responded

Dear Abeer.0204, Hearing that you had an AMAZING experience buying your first car with Daniel is the best thing we could hope for! Your business means a lot to us. Thank you for choosing CarSquad in Katy. We wish you many happy miles in your Nissan Altima. We look forward to serving you for many years to come! Sincerely, Your CarSquad Customer Care Team - Ed

June 24, 2023

They had great customer service and very friendly group, easy application process and was approve within an hour. I would definitely recommend family and friends to shop for a car there. More

by Kirkjel
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bryan Callis, Omoniyi Vaughan, Regina (Gina) Mccrory, Kimberly Withers
Jun 24, 2023 -

CarSquad responded

Dear Kirkjel, Thank you for your great review on CarSquad. We're so glad to hear that you were happy with the service you received from your CarSquad team! It's wonderful to hear that your visit with us earned a 5-star rating, and that it's an experience you would recommend to family and friends. We couldn't ask for nicer feedback. Thank you for taking the time to share it. Enjoy your nearly new Chrysler Pacifica. Sincerely, Your CarSquad Customer Care Team - Ed

June 24, 2023

Very friendly staff, I was very pleased with the service and how informed the staff was. Mike was very helpful with all of our questions regarding the trucks and Ernest was very helpful as well. Overall I w More

by karinaordonez
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ernest (Ernie) Trevino, Michael (Mike T) Thompson
Jun 24, 2023 -

CarSquad responded

Dear Karinaordonez, On behalf of your CarSquad team, we thank you for allowing us to earn your business. We appreciate your sharing your CarSquad experience with us and others and we look forward to working with you for many years to come. Enjoy your Ram! Sincerely, Your CarSquad Customer Care Team - Ed

June 24, 2023

Great selection, organized inventory, friendly staff, one-price shopping. Drove 400 miles to buy my vehicle and I would do it again. Thanks for a great experience! More

by Orrtrb
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Muhammad (Moin) Uddin
Jun 24, 2023 -

CarSquad responded

Dear Orrtrb, CarSquad thanks you for driving 400 miles to Katy for the purchase of your nearly new Dodge Grand Caravan. We also thank you for allowing us to earn your business. We appreciate your sharing your buying experience with us and others and we look forward to working with you for many years to come. Sincerely, Your CarSquad Customer Care Team - Ed

June 24, 2023

I would like to thank Bashir Koni for his patience and kindness and for helping me to buy my favorite car with the best quality. And I am very satisfied with my purchase✌🏼 More

by bozorgr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bashar Koni
Jun 24, 2023 -

CarSquad responded

Dear Bozorgr, We are happy to hear that Bashar was able to help you purchase your favorite car. Thanks for the 5-star review and for recommending CarSquad to friends and family. We wish you safe travels in your nearly new Jeep Grand Cherokee and look forward to seeing you again soon! Sincerely, Your CarSquad Customer Care Team - Ed

June 24, 2023

Randy was amazing to work with! Wonderful experience at Car Squad. Very pleased with the entire process. More

by Grover1974
Recommend Dealer
Yes
Employees Worked With
Randy Garrison
Jun 27, 2023 -

CarSquad responded

Dear Grover1974, First and foremost, thank you SO much for your business and kind feedback. CarSquad is thrilled you enjoyed your experience with Randy. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We couldn't ask for nicer feedback and thank you for taking the time to share it! Sincerely, Your CarSquad Customer Care Team - Ed

June 24, 2023

They were helpful, easy, and efficient. The whole process of looking at several trucks and going on test drives with them and buying the truck only took about 3 hours! And we enjoyed every More

by Pete
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shazeb (Shah) Kamal, Diane Barriere, Bryan Callis, Ghaleb (Jimmy) Dahi
Jun 27, 2023 -

CarSquad responded

Dear Pete, First and foremost, thank you SO much for your business and kind feedback on everyone at CarSquad who helped make your car buying experience friendly, easy and efficient. It’s great to know that this was an experience you’d recommend to friends and family. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We couldn't ask for more honest feedback and thank you for taking the time to share it! Sincerely, Your CarSquad Customer Care Team - Ed

June 24, 2023

Randy has the best service and can provide an excellent customer service. Car squad is great! More

by Janneelam33
Recommend Dealer
Yes
Employees Worked With
Ernest (Ernie) Trevino, Randy Garrison
Jun 27, 2023 -

CarSquad responded

Dear Janneelam33, On behalf of all of us at CarSquad, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Randy. We will be sharing your feedback amongst our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for your interest and for choosing CarSquad as your used car destination. Sincerely, Your CarSquad Customer Care Team - Ed

June 23, 2023

Vaghn was great. He was friendly and very experienced on getting the car i wanted. Such an easy process. I love my new car. More

by Kiahawkins21
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Omoniyi Vaughan
Jun 23, 2023 -

CarSquad responded

Dear Kiahawkins21, Thank you for taking the time to share your comments and feelings about your experience at CarSquad and our valuable team members who go above and beyond to meet our clients’ needs. We are so pleased that was your experience. We are glad you love your nearly new BMW X1. Thank you for your business and we look forward to working with you for many years to come. Sincerely, Your CarSquad Customer Care Team - Ed

...
28
...