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CarSquad

Katy, TX

4.8
824 Reviews
Call Dealership (833) 756-3103

23502 Katy Fwy

Katy, TX

77494

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824 Reviews of CarSquad

July 08, 2023

It's was good doing business with Bashar. Good customer service and great help also. More

by Himalpangeni2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bashar Koni
Report | Print
Jul 11, 2023 -

CarSquad responded

Dear Himalpangeni2, On behalf of Bashar and your CarSquad team, we thank you for allowing us to earn your business. We appreciate your sharing your CarSquad experience with us and others and we look forward to working with you for many years to come. Sincerely, Your CarSquad Customer Care Team - Ed

July 08, 2023

Great experience, simple fast and efficient. Full transparency regarding the history of the vehicle. Recommend More

by edikchip
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Callis, Kenieca Moore, Livan Perera, Andrew Jewesak, Muhammad (Moin) Uddin, Bobby Malatia, Regina (Gina) Mccrory
Report | Print
Jul 11, 2023 -

CarSquad responded

Dear Edikchip, Hearing that you had a GREAT experience is the best thing we could hope for! Your business means a lot to us. Thank you for choosing CarSquad in Katy. We wish you many happy miles in your Dodge. We look forward to serving you for many years to come! Sincerely, Your CarSquad Customer Care Team - Ed

July 06, 2023

Syed is absolutely the best thank you so much for your help with the exact car I wanted. More

by Khris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed Rizvi, Regina (Gina) Mccrory
Report | Print
Jul 11, 2023 -

CarSquad responded

Dear Khris, We are happy to hear that Syed was able to help you purchase the exact car you wanted. Thanks for the 5-star review and for recommending CarSquad to friends and family. We wish you safe travels in your nearly new Tesla Model 3 and look forward to seeing you again soon! Sincerely, Your CarSquad Customer Care Team - Ed

July 05, 2023

Friendly and patient I highly recommend CarSquad and Haider to your next car buying experience More

by parwaizahmadi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haider Aljumaili, Livan Perera
Report | Print
Jul 11, 2023 -

CarSquad responded

Dear Parwaizahmadi, First and foremost, thank you SO much for your business and kind feedback. CarSquad is thrilled you enjoyed your experience with Haider. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We couldn't ask for nicer feedback and thank you for taking the time to share it. Enjoy your INFINITI QX56! Sincerely, Your CarSquad Customer Care Team - Ed

July 05, 2023

Seamless process from start to finish, in and out in a jiffy with great service as well. More

by tay.m.manning
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haider Aljumaili
Report | Print
Jul 11, 2023 -

CarSquad responded

Dear Tay.m.manning, Thank you for your great review on CarSquad. We're so glad to hear that you were happy with the service you received from Haider! It's wonderful to hear that your visit with us earned a 5-star rating, and that it's an experience you would recommend to friends and family. We couldn't ask for nicer feedback. Thank you for taking the time to share it. Enjoy your nearly new Ram 3500! Sincerely, Your CarSquad Customer Care Team - Ed

July 04, 2023

Syed was amazing and very helpful - I am glad we ran into him and made a deal More

by mbaig.mali
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shazeb (Shah) Kamal, Bryan Callis, Andrew Jewesak, Syed Rizvi
Report | Print
Jul 04, 2023 -

mbaig.mali responded

Syed was amazing and covered all of our questions from A to Z - thanks Syed

Jul 04, 2023 -

mbaig.mali responded

Thanks Syed

Jul 11, 2023 -

CarSquad responded

Dear Mbaig.mali, On behalf of all of us at CarSquad, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Syed. We will be sharing your feedback amongst our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for your business and for choosing CarSquad as your used car destination. Sincerely, Your CarSquad Customer Care Team - Ed

July 03, 2023

This dealership was clean and very professional. Customer service was top notch, computer interface was flawless and their process of getting cars lined up for test driving was so easy. Elena Budan More

by Joe Graham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shazeb (Shah) Kamal, Bryan Callis, Elena Budan
Report | Print
Jul 11, 2023 -

CarSquad responded

Dear Joe, Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s important for our customers to hear firsthand from other customers about their positive experience. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we’re happy to hear that you agree! On behalf of your friends here at CarSquad, enjoy your Kia Sportage! Sincerely, Your CarSquad Customer Care Team - Ed

July 03, 2023

Bought a slightly used 2022 Tundra. Julian was an excellent salesman and very professional. The Car Squad team was incredible and made the entire purchasing process quite enjoyable. 10 More

by Ben
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Callis, Ghaleb (Jimmy) Dahi, Julian Briagas, Ahmad Skinner
Report | Print
Jul 11, 2023 -

CarSquad responded

Dear Ben, On behalf of Julian and your CarSquad team, we thank you for allowing us to earn your business. We appreciate your sharing your CarSquad experience with us and others and we look forward to working with you for many years to come. Sincerely, Your CarSquad Customer Care Team - Ed

July 02, 2023

It was a really great, quick and smooth experience! ! Thank you so much! I recommend to anyone! More

by kayla.d.smith16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Jewesak, Muhammad (Moin) Uddin, Ghaleb (Jimmy) Dahi
Report | Print
Jul 11, 2023 -

CarSquad responded

Dear Kayla, First and foremost, thank you SO much for your business and kind feedback on everyone at CarSquad who helped make your car buying experience quick and smooth. It’s great to know that this was an experience you’d recommend to anyone. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We couldn't ask for more honest feedback and thank you for taking the time to share it. Enjoy your nearly new Acura ILX! Sincerely, Your CarSquad Customer Care Team - Ed

July 02, 2023

We had a fantastic experience from the time we walked in the door. Bashar Koni greeted us with a smiling face and made us feel very comfortable and confident that we were in good hands. We highly recommend More

by Jimenezstacey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Jewesak, Regina (Gina) Mccrory, Bashar Koni
Report | Print
Jul 11, 2023 -

CarSquad responded

Dear Jimenezstacey, Thank you so much for taking the time to write a review and rate your experience with CarSquad. We really appreciate the feedback. We’re glad you felt very comfortable with your purchase and received such good service from Bashar. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We look forward to working with you for many years to come. Enjoy your nearly new Jaguar F-PACE! Sincerely, Your CarSquad Customer Care Team – Ed

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