CarMax
Sacramento, CA
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85 Reviews of CarMax
In and out, no pressure. Looked at the vehicle Saturday night came back Sunday morning and purchased. Purchasing took 2 hours from start to finish. Great folks to deal with! Looked at the vehicle Saturday night came back Sunday morning and purchased. Purchasing took 2 hours from start to finish. Great folks to deal with! More
The person that helped me out was very knowledgeable. He was able to make the process go quick. Didn't waste any time. Everyone in the building was very friendly and overall good vibes compared to other d He was able to make the process go quick. Didn't waste any time. Everyone in the building was very friendly and overall good vibes compared to other dealerships. They paid for dinner for my parents and I. This was my 2nd purchase from this location. Definitely will come back in the future. More
It went very well, the staff were very friendly and helpful. I was happy and satisfied in the whole transaction. I will come back in the future to purchase another car. helpful. I was happy and satisfied in the whole transaction. I will come back in the future to purchase another car. More
Everyone was really nice, but something is wrong with the car. They sold me. and they’re trying to convince me that there’s nothing wrong. I hated this part of the experience. car. They sold me. and they’re trying to convince me that there’s nothing wrong. I hated this part of the experience. More
I wasn't happy with the last deal, our GMC truck that we purchased. Was lied to about air conditioner warranty and the Transmission that we had to pay over 7k to replace, air conditioner still not working. purchased. Was lied to about air conditioner warranty and the Transmission that we had to pay over 7k to replace, air conditioner still not working. Keeping our fingers crossed on this deal. Steve our salesman was great and hopefully we have better luck with this deal. More
This was my first experience buying a used car in my life. I looked around and found a couple of vehicles I liked and then I went and spoke to a gentleman named Issac Drake. He was patient and more than life. I looked around and found a couple of vehicles I liked and then I went and spoke to a gentleman named Issac Drake. He was patient and more than willing to listen to what my particular needs were. After test driving I asked him if I could sleep on it overnight because this was a big decision for me and he said sure. It is totally because of his patience and understanding of what I needed because of my disabilities that I went back there and thought the vehicle from him. He made all the difference in the world. I made sure to let by the his supervisors know that he was the one reason I came back there to buy that vehicle. There was no pressure to sign anything right away like it another place I went and it was just a wonderful experience. I would highly recommend CarMax if you need to buy a used car. More
Doing all the paperwork was not a hassle the problem is the vehicle that I purchased has multiple problems I have not been fixed check engine lights went on since I bought it I have an appointment till Tue the vehicle that I purchased has multiple problems I have not been fixed check engine lights went on since I bought it I have an appointment till Tuesday they didn't put a windshield wiper in the back of the window one of the seats has a very big rip that was repaired and now the color is falling off so there's a couple of things wrong with the vehicle. Let's see how fast maintenance department from CarMax gets it fixed More

