CarMax
Bakersfield, CA
66 Reviews of CarMax
The salesperson was great but I did find other damaged areas on the exterior/ interior that were not originally listed/ disclosed nor brought to my attention until days/ a few weeks later that I am not to areas on the exterior/ interior that were not originally listed/ disclosed nor brought to my attention until days/ a few weeks later that I am not too happy about! More
I was not impressed w/my CarMax experience. I was told by the salesperson that Car Max doesn't accept pre-approval letters. My credit union was shocked when I told them this as they said they I was told by the salesperson that Car Max doesn't accept pre-approval letters. My credit union was shocked when I told them this as they said they do this all of the time. I was given a piece of paper by my salesperson to take to my credit union so I could get the ball rolling myself and I was given the wrong paperwork. During this fiasco I asked if the car would be held for me and was told they would do their best. I don't feel the salesperson initiated actually wanting to make a sale. I had to ask certain questions that I feel he should have asked me. I did purchase the vehicle and the actual final sale process and paperwork went very smoothly and I was very impressed by the young lady that I signed my final paperwork with. I would "maybe" recommend this dealership. More
Everything was easy the salesperson was very nice and helpful thanks, but they owe me 40 $ was to be mailed to me the next day still waiting ! helpful thanks, but they owe me 40 $ was to be mailed to me the next day still waiting ! More

