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CarMax
Schaumburg, IL
96 Reviews
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Showing 96 reviews
May 13, 2011
My last vehicle was bought there. It was a good buying experience, but the Jeep was overpriced, below blue book isn't a great deal, and the finance company they put me with was a joke (simple interest mea experience, but the Jeep was overpriced, below blue book isn't a great deal, and the finance company they put me with was a joke (simple interest means very high fees and interest). Now I did have poor credit but would not want to repeat this deal ever again and I likely would not. Really unless you can't stomach the wheel and deal of a regular dealership it isn't a good deal to go there. The cool thing was the huge variety of cars to look at. But the saleslady wanted it narrowed down and I looked at 2 and drove one, which I bought. ***I bought the extended warranty they offer there and I did need it within the few years of owning. The "service" department there sent it out to another shop for the work and I had to drive a rental for a week, more than once. They get you this "deal" on a rental for $25 a day while they have the car you are paying for, gee thanks. The repair was never really right and I had it back in there too often. The best part of the entire sale there was the new tires that did take me all the way until I trading the thing in. I went back to trade for another and didn't bite that time. Even looked at going back this year when I did finally upgrade. I just ended up at another place to get a better price and rate of interest with a real bank. Nice concept but.... More
by maybeseeuagain
Employees Worked With
don't remember
April 18, 2011
We walked into the Schamburg dealership thinking that we will be "attacked by a vulture" like other dealerships do. Instead we were aproached by a very friendly yet professional sales person. He listened to will be "attacked by a vulture" like other dealerships do. Instead we were aproached by a very friendly yet professional sales person. He listened to our needs and recommended what was best for us. He was very knowledgeble and wonderful to talk to. We ended up buying our car with Carmax and are very pleased with the purchase we made. We would recommend Johnny to anyone looking to sell or buy a car. More
by Ralukutza
Employees Worked With
Johnny Burbano
March 27, 2011
We worked with Henry Karkowski at CarMax Schaumburg, and he was very knowledgeable and helpful. We felt we could trust him to help us make the right decision, and he really went out of his way to make the he was very knowledgeable and helpful. We felt we could trust him to help us make the right decision, and he really went out of his way to make the process simple and easy. We would highly recommend Henry Karkowski and CarMax in Schaumburg to anyone looking to purchase a new or used automobile. More
by Carl Mann
Employees Worked With
Henry Karkowski
March 25, 2011
Interested in selling my car to CarMax, I took my '98 VW Jetta in to CarMax Schaumburg in February 2011. I worked with Naru Vora who was a delight to talk with while I waited for the appraisal. Ultimately, Jetta in to CarMax Schaumburg in February 2011. I worked with Naru Vora who was a delight to talk with while I waited for the appraisal. Ultimately, I decided not to sell to CarMax (bought a new car and the dealer offered me the same amount in trade-in so it was easier to do it all in one transaction), but I would highly recommend CarMax Schaumburg for buying or selling a car. Everyone I interacted with was friendly and professional, the appraisal was handled in a timely manner, and Naru was a pleasure to talk with - he offered me good advice on car buying in general, which I really appreciated. Honestly, the whole car shopping experience isn't the most pleasurable, but Naru and his colleagues at CarMax were a bright spot, even if I didn't sell them my old car. More
by blackrav4
Employees Worked With
Naru Vora
January 16, 2011
Carmax of Schaumburg has a great salesperson in Barrett Ullrich. He was very courteous and helpful. He spent a lot of time with us to research a specific vehicle that we were interested in at another Car Ullrich. He was very courteous and helpful. He spent a lot of time with us to research a specific vehicle that we were interested in at another Carmax location. He never pressured us and answered all of our questions, going above and beyond what we expect of a typical salesperson. In the end, through no fault of his, we did not purchase this vehicle. But we would definitely recommend this salesperson and this dealership to others as it was an overall good experience. More
by peubanks
Employees Worked With
Barrett Ullrich
February 02, 2009
Gerry made it super easy, fast, and with NO problems whatsoever !!! He have been at this Carmax in Schaumburg for quite a while, he really knows his stuff....I bought a used Sienna, very loaded, and in whatsoever !!! He have been at this Carmax in Schaumburg for quite a while, he really knows his stuff....I bought a used Sienna, very loaded, and in great shape....I was treated very nicely, fairly, and in a very timely manner...I am very pleased and will highly recommend Carmax and Mr. Gerry DiBenedetti !!! More
by theman
Employees Worked With
Gerry DiBenedetti, Jason Brunner
