CarMax Algonquin

Rick and Jose were both very helpful and kind, and accommodated me when the system went down. accommodated me when the system went down. More

Quickest easiest car financing and purchase experience ever cane in took test drive they evaluated our trade got approved for the purchase abd did paperwork out the door ever cane in took test drive they evaluated our trade got approved for the purchase abd did paperwork out the door More

everyone was friendly and ready to help move things along by getting me an extra key and paying for extras that needed fixing on the car I was concerned when a month later I was contacted by Chicago police by getting me an extra key and paying for extras that needed fixing on the car I was concerned when a month later I was contacted by Chicago police that the car I traded in was picked up with drugs and I was still the owner but Car max assured me they would handle it More

Car was not ready at the specified appointment time. Had to wait for it to be cleaned & new battery installed. Had to wait for it to be cleaned & new battery installed. More

Incredible easy (not a harassing sales)great costumer service and very knowledgeable team also their financial support was excellent. service and very knowledgeable team also their financial support was excellent. More

Friendly, but small selection of cars at this location. But excellent selection nonetheless. 4th car from Carmax, still recommend. But excellent selection nonetheless. 4th car from Carmax, still recommend. More

10/10 Great customer service, quick and easy purchase. I have been purchasing many cars with carmax. Never had issues with any locations. This location particulary has great mechanics. I have been purchasing many cars with carmax. Never had issues with any locations. This location particulary has great mechanics. More

The process was not easy. I had to redo the paperwork several times. Delivery was not done when stated and had to wait another 2 days. The car smelled like smoke and was dirty I had to redo the paperwork several times. Delivery was not done when stated and had to wait another 2 days. The car smelled like smoke and was dirty on the outside. More

This is our third car we bought and our experience just keeps getting better. Or car was ready to test drive and our Salesman was friendly and upfront. We will be back again. keeps getting better. Or car was ready to test drive and our Salesman was friendly and upfront. We will be back again. More

The Sals Team,is great! I’ve been there so many times I almost met them all. One thing: Take the time to sit with the customer in the car before test drive and make sure I’ve been there so many times I almost met them all. One thing: Take the time to sit with the customer in the car before test drive and make sure they know where and how the basic controls work. Secondly, I have come there three or four times already. Bought the car I wanted but mine is still in the lot waiting for a copy of title. I the meantime I have been driving and enjoying the new vehicle. However, I had problems with deflating tires in my old car and that is one reason I got new tires last fall. So I was EXTREMELY unhappy when I got in the new car and the warning light came on for a low tire. I don’t want to worry about that again. I have problems leaving the house now because my husband is ill and don’t need that too. More