Car Town Kia USA
Nicholasville, KY
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We like the selection of cars, but sometimes the service is slow. I like that the service department checks everything on the car even if it's just an oil change. Peyton was very informative and friendly. is slow. I like that the service department checks everything on the car even if it's just an oil change. Peyton was very informative and friendly. More
Excellent- promptly greeted by a very kind, friendly man named Mike (Powers, I think?) He got my car right in and it didnt even take as long as he said it would! (Always a good thing) Got it back with a c named Mike (Powers, I think?) He got my car right in and it didnt even take as long as he said it would! (Always a good thing) Got it back with a car wash to boot - nice touch! More
There was a circumstance that unexpectedly occurred after a recall was corrected. They willingly got it back in immediately and corrected it. They were extremely accomodating! a recall was corrected. They willingly got it back in immediately and corrected it. They were extremely accomodating! More
Anthony L was my service advisor he was outstanding very knowledgeable about Kia cars. Answered all my questions. Was very professional and polite made me very confident in the service I would get in the se knowledgeable about Kia cars. Answered all my questions. Was very professional and polite made me very confident in the service I would get in the service department. I could not have asked for a better experience. Also the courtesy driver (Larry?) was also extremely polite and courteous and made sure I got where I needed to be in a timely manner. I can not say enough good things about my experience with Car Town Kia service department. More
Clean environment, all staff are friendly and seem to have good knowledge of their products. However, I must reiterate that your phone system is the worst I have EVER dealt with. have good knowledge of their products. However, I must reiterate that your phone system is the worst I have EVER dealt with. More
My service advisor today was Payton and she was very good. She went over everything very clearly. They were very quick too. The only negative was that the paperwork indicated that they placed a new serv good. She went over everything very clearly. They were very quick too. The only negative was that the paperwork indicated that they placed a new service sticker on the windshield, but when I looked, it wasn't there. More
Have always been available and respectful every time we contacted them! Very clean and presentable waiting room! Service is always fast and reliable contacted them! Very clean and presentable waiting room! Service is always fast and reliable More