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Car Town Kia USA
Nicholasville, KY
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I recently had an outstanding experience with a KIA dealership, and it significantly enhanced my positive perception of the brand. From the moment I walked through the doors, the staff was incredibly w dealership, and it significantly enhanced my positive perception of the brand. From the moment I walked through the doors, the staff was incredibly welcoming and attentive. They took the time to understand my needs and preferences, ensuring I felt valued and heard throughout the process. The sales team was knowledgeable and transparent, providing detailed information about various models without any pressure to make an immediate decision. They offered valuable insights into the features and benefits of each vehicle, helping me make an informed choice that suited both my lifestyle and budget. Overall, this KIA dealership exemplified exceptional service and dedication to its customers. Their friendly, professional, and supportive approach left a lasting impression, and I would highly recommend them to anyone in search of a reliable and customer-focused car-buying experience. More
Had a very pleasant experience in selecting my new vehicle. The staff went out of their way to accommodate me and did everything they could to see that I was satisfied with my purchase. vehicle. The staff went out of their way to accommodate me and did everything they could to see that I was satisfied with my purchase. More
Professional. All staff are very polite and attentive. Nice, clean dealership. I event got a complementary car wash! All staff are very polite and attentive. Nice, clean dealership. I event got a complementary car wash! More
Making the appointment took a bit of work, but once that was done the service department took care of the car quickly and efficiently while I waited. They finished sooner than expected, which was pleasant. was done the service department took care of the car quickly and efficiently while I waited. They finished sooner than expected, which was pleasant. More
Our first experience with this business, and it is the worst I have ever seen. They have had our car for 10 days at this point. There was a software problem with diagnostic and ordering parts at first; we worst I have ever seen. They have had our car for 10 days at this point. There was a software problem with diagnostic and ordering parts at first; we were patient. The part arrived 3 days ago, and was supposed to be installed that day, but we are still awaiting the car and/or any response to texts and calls. Will avoid this business at all cost and will warn friends and family to go elsewhere. More
I recently had my 2024 Kia Forte GT Line serviced at Car Town KIA. Payton, my service advisor is the best. My wife and I was treated very nice and got very prompt service. Town KIA. Payton, my service advisor is the best. My wife and I was treated very nice and got very prompt service. More
The staff was professional and greet you on the lot. My time there wasn’t long at all. The environment is warm, cozy and welcoming. This is my 2nd experience with Kia and I will be getting my next ca My time there wasn’t long at all. The environment is warm, cozy and welcoming. This is my 2nd experience with Kia and I will be getting my next car at Kia. Kia cars are sporty and the performance is phenomenal. Easy on the gas. More