
Car Town Kia USA
Nicholasville, KY
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Trained salesman and staff. Clean orderly showroom. Need snacks and bottled water. Good display of cars in showroom. My vehicle was prepped well. They worked hard to get the low Clean orderly showroom. Need snacks and bottled water. Good display of cars in showroom. My vehicle was prepped well. They worked hard to get the lowest interest rate. More
This review is not about the product, but rather the people. The people are friendly and what I'd describe as typical sales people. There is some pressure to make a purchase, perhaps before you're ready people. The people are friendly and what I'd describe as typical sales people. There is some pressure to make a purchase, perhaps before you're ready to do so. The good news about the pressure is that if you know what you want - you have some negotiating power and there's a chance you will get it. For me, the most disappointing aspect of my shopping experience was the knowledge of the employees about their products. I asked A LOT of questions, and didn't always get answers or didn't always get accurate info. After my transaction was complete, I ended up with more questions about a week into my lease and those questions were largely unanswered or not to my satisfaction. I was eventually contacted, but not using the desired medium and not without additional nudges. In the end, if I need to buy another new Kia, then I would return here as they haven't done anything serious enough to lose my business forever. More
Pencil wipped multipoint inspection. Nothing to report, I was told (all green). But driver side front turn signal out and battery terminals corroded.Were my breaks or anything else even Nothing to report, I was told (all green). But driver side front turn signal out and battery terminals corroded.Were my breaks or anything else even checked? will never know. More
From when you first pull into there lot we were greeted, to our salesman Justin who help with making this experience pleasant, and to Alex who knew what we wanted and making it happen, Brandon In finance wh to our salesman Justin who help with making this experience pleasant, and to Alex who knew what we wanted and making it happen, Brandon In finance who would explain everything twice if we needed it, the whole team was all some. More
Everyone at the dealership was very respectful, and helpful! Chris was a very personable sales man and help to get me in the vehicle me and my family wanted for the price we wanted! helpful! Chris was a very personable sales man and help to get me in the vehicle me and my family wanted for the price we wanted! More