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Car Town Kia USA
Nicholasville, KY
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I stopped by to look at the Optima. I was on my way out of town for two weeks and did not really have time to buy a car, just wanted to check prices, etc. It one of those, "what will it take for you to of town for two weeks and did not really have time to buy a car, just wanted to check prices, etc. It one of those, "what will it take for you to buy it today deals"!! We made a deal, but I had to wait for 3 hours before I got to fiance. I usually pay cash for a car, but decided to pay 4,000 down this time. By the time I got into finance I was so far behind schedule, we hurried the process. I thought I made it very clear that all I was willing to pay was the price agreed on plus tax and license. Dave increased the price, added gap insurance, documentary fee, service contract, plus select coverage and didn't say a word about it. I just checked the bottom line and it looked ok, I didn't realize that my down payment had already been deducted. I know I made a big mistake, can't believe I did it. I didn't realize what was done until I got back in town two weeks later. I have bought 14 new cars in my life and this is the first time, I really felt con, and cheated. I will never buy another KIA or deal with Car Town Kia in the future. More
The new Kia Spectra that I bought had to be taken back to the dealership a dozen times for the air conditioning unit. I felt as though I was getting the run around. While waiting in the service waiting room the dealership a dozen times for the air conditioning unit. I felt as though I was getting the run around. While waiting in the service waiting room the last time I was there and saw the service person come in with all of this other lady's belts from her engine in his hand telling her that they needed to be replaced. She was only there for an oil change. I would not recommend this dealership, but especially the service department to anyone. More
I really enjoyed working with Billy. He made me comfortable, and asked me questions about myself to keep the process as relaxed as possible. I have already given out some of his cards to friends t comfortable, and asked me questions about myself to keep the process as relaxed as possible. I have already given out some of his cards to friends that are in the market, and when I told them where I purchased, they asked who they should talk to. It was an overall positive experience. More
Adam was awesome! He got me exactly what I wanted and made the whole experience enjoyable instead of horrible! I bought a 2011 sorento and I love it!! The gas mileage is awesome and it drives smooth. It' made the whole experience enjoyable instead of horrible! I bought a 2011 sorento and I love it!! The gas mileage is awesome and it drives smooth. It's also very spacious and has plenty of room. It's the perfect SUV. I would recommend cartown Kia to anyone and especially Adam! More
I went to Car Town Kia with the intention of leasing, but after I got there and talked to Matt and he explained everything to me I deceided to purchase a Kia. I was very, very pleased with Matt and his sales after I got there and talked to Matt and he explained everything to me I deceided to purchase a Kia. I was very, very pleased with Matt and his salesmanship. He was very helpful and told me and my wife evrything we needed to know. I am very pleased to do busines with Matt and Car Town Kia. I have and will tell other people about him. He was great to work with. More
I went in to Cartown Kia in search of a truck. I thought it was pretty far fetched that they would have anything but low and behold they had a couple to choose from. The ford ranger they had was perfect!!! it was pretty far fetched that they would have anything but low and behold they had a couple to choose from. The ford ranger they had was perfect!!! It had everything I was looking for. They have a car/truck for everyone. My family and I are lifelong Cartown customers. More
Everyone at this dealership was super friendly and very informative about the Kia Optima that I purcahsed. Billy Carmicheal was great to work with and had a positive attitude through the entire process. informative about the Kia Optima that I purcahsed. Billy Carmicheal was great to work with and had a positive attitude through the entire process. He was not pushy and knew all answers to my questions. I would highly recommend family, friends and coworkers to visit Cartown Kia Nicholasville because of the excellent customeer service of Mr. Carmicheal. More
My son (who is in the Navy)and his wife came in to buy a car that they found on the internet. When we arrived at Car Town Kia we were greeted by a salesman named (Adam Richey). He worked patiently with th car that they found on the internet. When we arrived at Car Town Kia we were greeted by a salesman named (Adam Richey). He worked patiently with the kids and me the mother to help them buy their first car. They purchased a dark red 2010 Forte which they love. They drove it to my sons next assigned station in Maryland. They only had to stop for gas one time....AWESOME.... They plan on coming back to buy another vehicle next year. My husband and I will also be back to purchase one in the future. Thanks to Adam Richey and Car Town Kia, my son and his wife had a great experience buying their first car. Tona Wyatt London, KY More
I contacted 5 Kia dealerships for quotes and this one got back the quickest. My salesman, Chad, was VERY helpful, patient and knowledgeable through the whole process. He wasn't a "pushy salesman" at all and back the quickest. My salesman, Chad, was VERY helpful, patient and knowledgeable through the whole process. He wasn't a "pushy salesman" at all and I would recommend him highly! Go to CarTown! More
I went to Kia with an open mind. I didn't know a lot about Kia but wanted to take them into consideration while shopping. My salesman was James and he spent a great deal of time informing me on the Kia about Kia but wanted to take them into consideration while shopping. My salesman was James and he spent a great deal of time informing me on the Kia brand. I never would have thought I would buy a car that day but to be honest with you he sold me on the product. I couldn't justify buying anything else. Kia has the best product and warranty in my book. Kia has the most bang for your buck. This is the first car I bought that I didn't second guess the next day. I would recommend a Kia to anyone. More