Car Town Kia USA

sucks they are rude and distasteful. i am paying out the roof for a piece of xxxx car. don't buy from them. you'll end up regretting everything! service i they are rude and distasteful. i am paying out the roof for a piece of xxxx car. don't buy from them. you'll end up regretting everything! service is horrible. i just got off the phone with Patrick and he sounded pitiful, he kept sighing and seemed like I was a hassle. this place truly sucks! More

bad service department service department is horrible. they don't fix your car right the first time prices are overcharges work not done. never bring you car here for servic service department is horrible. they don't fix your car right the first time prices are overcharges work not done. never bring you car here for service no customer service and sense of urgency. never one in my whole ordeal did I ever get to talk to a manager this place is just not right More

Veryprofessional and didn't swarm you when you pulled in the Jarrod was my salesperson, he was very professional and was very knowledgeable as well as personable! Thank you Jarrod for the best car buying exper Jarrod was my salesperson, he was very professional and was very knowledgeable as well as personable! Thank you Jarrod for the best car buying experience ever! More

Returning I had a bad experience my first visit , but decided to give them another try, and glad that I did got a great sales rep this time and I am driving a n I had a bad experience my first visit , but decided to give them another try, and glad that I did got a great sales rep this time and I am driving a new Kia Soul ... Thank Jarred for your honesty hope to do business with Car Town Kia for many more years. More

Best experience ever! Our salesman was Philip Newman. We went online and started the approval process since we didn't live in Nicholasville. They had everything ready for Our salesman was Philip Newman. We went online and started the approval process since we didn't live in Nicholasville. They had everything ready for us when we got to the lot and Phil steered us right to the vehicles that we would be interested in. We told him what payment range we wanted and he never once tried to steer us above that. We've never had a good car buying experience and this one could not have been better. The staff from Chelsy who took care of us online with the pre approval, to Phil, to Patrick in financing, he whole experience was wonderful. Great job guy! You've definitely earned customers for life! The Vires Family More

Great service,friendly. My experience with cartown KIA was awesome. My sales Representative was very friendly personable. Phil Newman listen to my desires wants needs and pr My experience with cartown KIA was awesome. My sales Representative was very friendly personable. Phil Newman listen to my desires wants needs and provided what I ask for. Jay Canizal finance manager was great personable. Assisted me with my financial needs..Great all around service and friendly atmosphere. More

Great experience Came into dealership to look ended up purchasing used vehicle. Dealership was great to work with as was the salesman, Robert Harris. Mr. Harris was ex Came into dealership to look ended up purchasing used vehicle. Dealership was great to work with as was the salesman, Robert Harris. Mr. Harris was extremely helpful and worked very hard to assist with getting my payments where I needed it. Would highly recommend Robert and Cartown Kia More

Best dealership and car salesman in the state! Purchasing a vehicle used to be such a hassle. Not anymore!!! Car Town Kia has made my car buying experience fun! Our salesman, JP Hunt, worked for we Purchasing a vehicle used to be such a hassle. Not anymore!!! Car Town Kia has made my car buying experience fun! Our salesman, JP Hunt, worked for weeks to make sure we found the car we loved and could afford. He worked around our work schedule. He pretty much brought the sale to us. We started looking at a 2015 Kia Optima, JP Hunt got us a brand new 2016 Kia Optima Hybrid for the same monthly payments as what a 2015 would have cost us. JP Hunt actually cared about our financial situation instead of his sale. He not only worked with the banks to get us a great interest rate, but he also worked with some insurance companies to save us even more money then what we were previously paying. This is our second vehicle that we have purchased from Car Town Kia and I can guarantee that every vehicle we buy will be from Car Town Kia. A huge thanks to all the hard work that JP Hunt and Car Town Kia did to make us one happy family! More

New Car Owner Very satisfied with the customer service we received at KIA today. Had a 2012 Kia Sorento I bought used a year ago. Loved it but it was getting some m Very satisfied with the customer service we received at KIA today. Had a 2012 Kia Sorento I bought used a year ago. Loved it but it was getting some miles on it so we were looking at getting something newer. Had quite a bit of negative equity and had been told in the past there was no way anything could be done. Thanks to Brandon Miller we have a brand new Kia Optima with payments we can afford! Had some great laughs as well! I would highly recommend Brandon Miller at Cartown KIA!!! Thanks Brandon!!! David & Amy More

Not like the Kia you see on TV. Well I went to this Kia to buy a new car. They were the First of the twelve dealer ships I went to. The first day i went we spent 5 hours there while Well I went to this Kia to buy a new car. They were the First of the twelve dealer ships I went to. The first day i went we spent 5 hours there while they tried to get me approved with my cosigner. They then came back and said they could not get me on the lone for this base model soul we were looking at. next day i got approved by my bank for vets and they were gonna give me a 80% loan to value on it. So i went back told kia and said that the soul he showed me was a much lower msrp then he said. then he said oh well thats not a base model i can show your our base model. he lied trying to get me to buy a more expensive car and a high price were no bank will approve me. I then went to a hyundai a town over and bout a 2016 Elantra for 17500 out the door. 700 less then there base model forte (which is the equal) and the elantra i bought was not a base it had touch screen, blue tooth, xm for 90 days, heated seats, sun roof, and back up camera all again for less then there advertise price for just the car. oh and if you see a internet price they will have an excuse why you dont qualify. More