Car Town Kia USA
Nicholasville, KY
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Every person we met at Kia tonight was very helpful with the process of buying a car. Chris Raynor got the ball rolling and did an excellent job the process of buying a car. Chris Raynor got the ball rolling and did an excellent job More
My salesperson Ben was awesome. I couldn't have had a better experience. He went over everything with me to where I could understand. For example the pros and cons of a used vehicle I couldn't have had a better experience. He went over everything with me to where I could understand. For example the pros and cons of a used vehicle vs a new one. He was very professional and kept his word on everything. I really enjoyed my experience with everyone at Kia. More
I had one of the best experiences with my salesperson Ben. He was fantastic in explaining everything to me.I was looking to get a used vehicle but when he explained the pros and cons of each I decided to Ben. He was fantastic in explaining everything to me.I was looking to get a used vehicle but when he explained the pros and cons of each I decided to get me a new one. He was very knowledgeable and treated me like family. More
Trained salesman and staff. Clean orderly showroom. Need snacks and bottled water. Good display of cars in showroom. My vehicle was prepped well. They worked hard to get the low Clean orderly showroom. Need snacks and bottled water. Good display of cars in showroom. My vehicle was prepped well. They worked hard to get the lowest interest rate. More
This review is not about the product, but rather the people. The people are friendly and what I'd describe as typical sales people. There is some pressure to make a purchase, perhaps before you're ready people. The people are friendly and what I'd describe as typical sales people. There is some pressure to make a purchase, perhaps before you're ready to do so. The good news about the pressure is that if you know what you want - you have some negotiating power and there's a chance you will get it. For me, the most disappointing aspect of my shopping experience was the knowledge of the employees about their products. I asked A LOT of questions, and didn't always get answers or didn't always get accurate info. After my transaction was complete, I ended up with more questions about a week into my lease and those questions were largely unanswered or not to my satisfaction. I was eventually contacted, but not using the desired medium and not without additional nudges. In the end, if I need to buy another new Kia, then I would return here as they haven't done anything serious enough to lose my business forever. More
Pencil wipped multipoint inspection. Nothing to report, I was told (all green). But driver side front turn signal out and battery terminals corroded.Were my breaks or anything else even Nothing to report, I was told (all green). But driver side front turn signal out and battery terminals corroded.Were my breaks or anything else even checked? will never know. More