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Car Town Kia USA

Nicholasville, KY

4.4
503 Reviews

3120 Lexington Rd.

Nicholasville, KY

40356

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Showing 503 reviews

September 25, 2024

For more than ten years I have been coming to Car Town KIA in Nicholasville. They always treat me well. They are thorough when going over the routine service with me. They are also quite helpful in advisi More

by Marty G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kemp
Sep 27, 2024 -

Car Town Kia USA responded

Thank you for your loyalty over the years, Marty! We're thrilled to hear that each visit meets your expectations, and we look forward to serving you for many more years to come.

September 23, 2024

My sales person was great to deal with. Chris Brown explain all about the car. The staff was friendly. More

by Big dog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Brown
Sep 24, 2024 -

Car Town Kia USA responded

Thank you for your feedback! We're glad to hear Chris and our team provided you with a great experience. Enjoy your new car!

September 22, 2024

This is one of the worst dealerships I’ve had the displeasure of dealing with. The service department is abysmal. They have no communication skills. Their technicians and advisors have no idea wha More

by Freshprius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabrielle Robertson
Sep 23, 2024 -

Car Town Kia USA responded

We're sorry to hear about your experience and understand your frustration. Your feedback is important, and we will work to address these concerns to improve our service. Thank you for bringing this to our attention. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

September 15, 2024

They were very professional. They were not pushy and helped us find the vehicle we were looking for. Justin Chaney was very knowledgeable and helpful. More

by TVOLZ6835
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Chaney, Alex Orr, and Brandon Miller all rated 10 of 10
Sep 16, 2024 -

Car Town Kia USA responded

Thank you for the positive feedback! We're glad to hear that Justin provided knowledgeable and helpful service, and that you had a professional and pressure-free experience. Enjoy your new vehicle!

September 07, 2024

It is very clean, professional, while having a very comfortable feeling about it. Pleasant visit each time. More

by robi7369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kemp
Sep 09, 2024 -

Car Town Kia USA responded

Thank you for your kind words! We're glad to hear that each visit has been pleasant and that you find our facility clean, professional, and comfortable. We look forward to seeing you again!

September 04, 2024

Excellent customer service! Ben was so helpful and made our buying so easy! Will recommend! More

by courtneyp1994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Ellis
Sep 05, 2024 -

Car Town Kia USA responded

Thank you for your kind words! We're glad Ben provided excellent service and made your buying experience easy. We appreciate your recommendation!

September 01, 2024

Friendly sales people. Chris Brown done a great job explaining everything to me about my purchase, the leasing process was easy, and I got the car I wanted. More

by meljr4119
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Brown
Sep 02, 2024 -

Car Town Kia USA responded

Thank you for your feedback! We're glad to hear that Chris made the process easy and provided clear explanations. Enjoy your new car!

August 30, 2024

I love this dealership and the staff. I have purchased several vehicles from Car Town Kia over the years and they have always taken care of me and exceeded my expectations. More

by ashley_renton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Ellis, David Levy
Sep 02, 2024 -

Car Town Kia USA responded

Thank you for your loyalty and kind words! We're thrilled to hear that you've had consistently positive experiences with us at Car Town Kia. We look forward to continuing to exceed your expectations!

August 27, 2024

Every person we met at Kia tonight was very helpful with the process of buying a car. Chris Raynor got the ball rolling and did an excellent job More

by wildcatfanjoe1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Raynor
Aug 27, 2024 -

Car Town Kia USA responded

Thank you for your feedback! We're glad to hear that Chris and the team at Kia were helpful throughout the car-buying process. We appreciate your kind words!

August 27, 2024

My salesperson Ben was awesome. I couldn't have had a better experience. He went over everything with me to where I could understand. For example the pros and cons of a used vehicle More

by mattiedrury101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Miller
Sep 02, 2024 -

Car Town Kia USA responded

Thank you for sharing your positive experience! We're thrilled to hear that Ben provided exceptional service, clearly explaining everything and helping you make an informed decision. We're glad you enjoyed your time with us and appreciate your kind words about our team at Kia.

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