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Car Town Kia USA

Nicholasville, KY

4.4
496 Reviews

3120 Lexington Rd.

Nicholasville, KY

40356

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Showing 496 reviews

August 30, 2018

All staff that I worked with were extremely helpful! Everyone went above and beyond to work with me and my needs. Going in as a single woman they treated me with total respect and worked very hard to ac More

by NLB1779
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsey Perez, Lawrence Washington, Chris Caldwell, Kenny Cross
August 30, 2018

The best My head light went out. I called express service. They took me immediately and it only took 15 minutes and I had a new bulb. Sara is the best. More

by JW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara in Express service
August 30, 2018

Service visit Prompt and kept me informed on service needs that I requested. Was in and out in less than an hour. Waiting area clean. Snacks and drinks provided. More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Warner (service)
August 28, 2018

Oil change I can get in and out pretty quickly, friendly staff, appointments are easy to make, they have refreshments for anyone who would like something, goo More

by LEWIS6993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. HARTZELL
August 28, 2018

Overall experience with service department is always great. Kia's dealership has always been exceptional to me and my needs. There service department is top notch and their employees there are always, friendly, More

by S.ISGRIGG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence Washington, Adam Richey
August 28, 2018

Excellent The service was handled in a very quick and easy manner. I was surprised that the refreshments have been downgraded from fresh donuts to store bough More

by JANIEELLIS1541
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Only service intake personnel, no names available
August 28, 2018

Oil change Service was great and on time with minimal waiting. Staff was friendly. They offered snacks and a beverage. There is access for computers and they hav More

by PLOGUE1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure if names
August 28, 2018

Outstanding servicw This is the first Kia I have ever owed so it's the first time I have experienced "Kia Service." All I can say is they have SET THE BAR! Couldn't be ha More

by TRBOLTON.LANCOME
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Mcenrue
August 27, 2018

Helpful. Will visit the dealership again Don't know what to say. Went in looking for the wife a reliable vehicle with a good warranty. Found it quickly not my first experience with this deale More

by JAMITCHELL69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Mcenrue, Chris Caldwell
August 27, 2018

Appointment on time. This is my 3rd new KIA from Nichloasville! I keep coming back because of the service department! great people working there! Sarah, Becky, and Boo More

by SSHEP48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah. Becky
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