
Car Town Kia USA
Nicholasville, KY
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A wonderful experience! Went car shopping a couple weeks ago at CarTown Kia Nicholasville. Wow! What a wonderful experience! The atmosphere from the whole staff was inviti Went car shopping a couple weeks ago at CarTown Kia Nicholasville. Wow! What a wonderful experience! The atmosphere from the whole staff was inviting, and everyone was very courteous and helpful, ESPECIALLY FORREST who was very, very patient and professional and hung in there with me until I found the perfect one. I appreciated the kindness that he shown and that of everyone I encountered. The free snacks were awesome as well. More
All staff that I worked with were extremely helpful! Everyone went above and beyond to work with me and my needs. Going in as a single woman they treated me with total respect and worked very hard to ac Everyone went above and beyond to work with me and my needs. Going in as a single woman they treated me with total respect and worked very hard to accommodate my needs and found me the perfect fit in my new purchase. I highly recommend them! More
The best My head light went out. I called express service. They took me immediately and it only took 15 minutes and I had a new bulb. Sara is the best. My head light went out. I called express service. They took me immediately and it only took 15 minutes and I had a new bulb. Sara is the best. More
Service visit Prompt and kept me informed on service needs that I requested. Was in and out in less than an hour. Waiting area clean. Snacks and drinks provided. Prompt and kept me informed on service needs that I requested. Was in and out in less than an hour. Waiting area clean. Snacks and drinks provided. More
Oil change I can get in and out pretty quickly, friendly staff, appointments are easy to make, they have refreshments for anyone who would like something, goo I can get in and out pretty quickly, friendly staff, appointments are easy to make, they have refreshments for anyone who would like something, good for children More
Overall experience with service department is always great. Kia's dealership has always been exceptional to me and my needs. There service department is top notch and their employees there are always, friendly, Kia's dealership has always been exceptional to me and my needs. There service department is top notch and their employees there are always, friendly, helpful and extremely professional. More
Excellent The service was handled in a very quick and easy manner. I was surprised that the refreshments have been downgraded from fresh donuts to store bough The service was handled in a very quick and easy manner. I was surprised that the refreshments have been downgraded from fresh donuts to store bought cookies. More
Oil change Service was great and on time with minimal waiting. Staff was friendly. They offered snacks and a beverage. There is access for computers and they hav Service was great and on time with minimal waiting. Staff was friendly. They offered snacks and a beverage. There is access for computers and they have reading material and a television. The room was very clean. More
Outstanding servicw This is the first Kia I have ever owed so it's the first time I have experienced "Kia Service." All I can say is they have SET THE BAR! Couldn't be ha This is the first Kia I have ever owed so it's the first time I have experienced "Kia Service." All I can say is they have SET THE BAR! Couldn't be happier!! Highly recommend! More
Helpful. Will visit the dealership again Don't know what to say. Went in looking for the wife a reliable vehicle with a good warranty. Found it quickly not my first experience with this deale Don't know what to say. Went in looking for the wife a reliable vehicle with a good warranty. Found it quickly not my first experience with this dealership very happy to see the salesman I dealt with two years ago. That in itself says a lot. Would definitely recommend this dealership to anyone looking for a reliable vehicle. Freindly staff that will bend over backwards for you. More