Car Town Kia USA
Nicholasville, KY
Filter Reviews by Keyword
By Type
Showing 496 reviews
Great Everyone there is awesome very helpful on anything you need they work on my car did a awesome job I Recommend anyone to them thank everyone at car to Everyone there is awesome very helpful on anything you need they work on my car did a awesome job I Recommend anyone to them thank everyone at car town Kia More
Excellent Customer Service I'm disappointed that the VIP Status ($19.95 oil change to $29.95 or $36.95) was no longer available. But the customer service was excellent. I feel I'm disappointed that the VIP Status ($19.95 oil change to $29.95 or $36.95) was no longer available. But the customer service was excellent. I feel for the ladies up front that have to be the ones to tell customers that their oil change has significantly changed. They deserve a raise!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
Pleasant and uncomplicated They did the work in reasonable time and to my satisfaction. They were friendly and assisting. I would definitely go again. Thanks so much to all. They did the work in reasonable time and to my satisfaction. They were friendly and assisting. I would definitely go again. Thanks so much to all. More
Awesome Everyone that I felt with U would give them 10+ rating. Super nice people. My salesperson even called the next day to see if I had any questions and Everyone that I felt with U would give them 10+ rating. Super nice people. My salesperson even called the next day to see if I had any questions and to make sure I was happy with my purchase. My paper man explained everything to in detail.(loved that) my finance guy got me am extra point with my not so great credit And Chelsea the on line lady set me up with a great salesperson. I am very happy with my purchase and the staff. More
We've already recommended Kia to at least two persons The service in all areas was excellent and all Kia personnel were extremely helpful. We have recommended Kia to two friends already. We would buy fr The service in all areas was excellent and all Kia personnel were extremely helpful. We have recommended Kia to two friends already. We would buy from Kia again. More
Great treatment of customers. I have never been to a more friendly and professional service center. Quick and efficient. Also having coffee and water and snacks. I got there early I have never been to a more friendly and professional service center. Quick and efficient. Also having coffee and water and snacks. I got there early and was out earlier than anticipated. More
Very fast The place is always clean. Staff very friendly. Fast service. They always tell me before they do anything to my car. Very satisfied with my service. The place is always clean. Staff very friendly. Fast service. They always tell me before they do anything to my car. Very satisfied with my service. More
Oil change When we purchased our KIA we were given a tag that insured us to receive $19.99 oil change. We were charged $32.00!!! This is not ok. Stand by your When we purchased our KIA we were given a tag that insured us to receive $19.99 oil change. We were charged $32.00!!! This is not ok. Stand by your word, KIA sales manager! More
Routine oil change My appointment was 9:30 am. I arrived at 9:27 am. The young lady behind the counter got my info & key - was friendly & very efficient. Told me I co My appointment was 9:30 am. I arrived at 9:27 am. The young lady behind the counter got my info & key - was friendly & very efficient. Told me I could sit in waiting room and she’ll let me know if anything comes up. Literally 15 minutes later I was walking out the door and leaving. Free coffee, water, snacks & super-fast friendly, efficient and knowledgeable service- can’t ask for more! More
Service was awesome They always are friendly, area is always clean, and service is prompt. I bought my car from another dealer, but will only take it to Car Town Kia for They always are friendly, area is always clean, and service is prompt. I bought my car from another dealer, but will only take it to Car Town Kia for service. More