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Car Town Kia USA

Nicholasville, KY

4.4
499 Reviews

3120 Lexington Rd.

Nicholasville, KY

40356

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Showing 499 reviews

July 01, 2023

Easy to work with. They did my service work in a timely matter. Happy with their service. More

by Jletcher48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred Rayle
June 30, 2023

Great transaction and DJ was the best. Helped me through all the paperwork and addressed any concerns. This is my second Telluride and I LOVE IT!! I actually came to schedule an oil cha More

by ruthsh
Recommend Dealer
Yes
Employees Worked With
Sorry I am not good at recalling names and his card has "DJ" listed - the BEST!!
June 28, 2023

Service Dept never returns phone calls. Trying to book an oil change and you have to wait 3 months. When you tell the receptionist about having vehicle trouble and not being able to reach a More

by dalerg1701
Service Price Transparency
Recommend Dealer
No
Employees Worked With
No one
June 28, 2023

Great experience! No pressure at all! Would easily deal with Jarred again and whole staff! More

by J_Ross2009
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jarred Rayle
June 27, 2023

Impossible to get a service appointment by web site (all appointments taken) or phone (nobody answers, phone mail messages not returned). I had to drive out and talk to the service desk in person to get an More

by skyeblueky
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Mike Kirk, Kenny Eads, Johnny Hartzell
June 25, 2023

Everyone is so nice and helpful. They are sincere and courteous and make you feel so welcome. More

by Kathydezarn
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dean, JP Hunt, Brandy Lewis
June 14, 2023

The dealership is not to blame, but I would never purchase another Kia because of the way Kia screwed me when my key stopped working about 5 years ago. I purchased my 2013 Soul new and have had it re More

by Jay
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employee not the problem
June 12, 2023

Had a poor experience during my last service. Very disappointed with the service & how long it took. Scheduled my appointment on 4/28 for 6/7 at 11am, as that is how far out they were booked. Upo More

by Sarahlee53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
June 09, 2023

I had brought my Sorento in for oil change and ended up getting a new car. The dealer and the dealership treated me like family and helped in every way possible. Great experience and this was the 4th SUV t More

by Riddell.billy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Notestine salesman I would rate him a 5 star., Kenny Cross, Jarred Rayle
June 09, 2023

I love them people out there, they’re nice and take care of you. Great More

by Gwendolyn Hopkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kirk, Kenny Eads, Johnny Hartzell
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