Car Town Kia USA

Went for wiper blades and got little more than I expected thank you for the blades thank you for the blades More

I love Car Town Kia and have purchased several vehicles from them, but I have slowly watched the customer service slowly decline. Last service appointment, I tried for 2 weeks to get an appointment or even from them, but I have slowly watched the customer service slowly decline. Last service appointment, I tried for 2 weeks to get an appointment or even someone to contact me, I finally called my sales rep. This time, I had to book online, but I felt I couldn't leave what I wanted them to look at or service to complete. So, I had to leave a post it in my car, when it was dropped off early morning. Once you speak with someone, they are awesome!! Chris is always helpful and pleasant. More

Rommy was knowledgeable,very helpful , it was a very pleasant experience Was t pushy and gave us the time we needed to make our decision pleasant experience Was t pushy and gave us the time we needed to make our decision More

knowledgeable, helpful and overall great experience. .Curtis Powers was my sales person and he was excellent to work with. .Curtis Powers was my sales person and he was excellent to work with. More

Service and communication is a plus for me. Thank you Richard G for taking care of my Carnival. Thank you Richard G for taking care of my Carnival. More

Anthony helped me with my car service. Super thorough service and inspection was done. I was given a full report at the end and walked through the report with expectations for what the nex Super thorough service and inspection was done. I was given a full report at the end and walked through the report with expectations for what the next service would look like. Love this place. More

Had my car there today for software update. Anti theft. Richard, was very friendly. Informative and prompt. This was only my second visit to Car Town KIA. It has really grown since my last visi Anti theft. Richard, was very friendly. Informative and prompt. This was only my second visit to Car Town KIA. It has really grown since my last visit. It did take me several minutes to find the right service area. Maybe better directions in the email? Everything was very smooth after I found where I was to be. Thank you Leigh Ann Moore -Payne More

Poor service as usual for years now--9am appt for oil change--took the car back at 10:09am today and out by 11:40am. This happens every time. Also once again tried to sell me things that did not need i change--took the car back at 10:09am today and out by 11:40am. This happens every time. Also once again tried to sell me things that did not need it and/or they already replaced recently--do you not read your own service records?! While going to another area to pay, tried to make a future appt---oh, wait, they don't do that anymore--they call a phone number to put you in the queue for a callback to schedule one. Do yourself a favor and do NOT come for service here--unless you like wasting hours at a time, getting inaccurate unreliable service, and paying for things you don't need. More

I really like the coming here. I have had my kia for 3 years and knowing that it's like family when I go is great. I think the sales man are super friendly and those over services I have had my kia for 3 years and knowing that it's like family when I go is great. I think the sales man are super friendly and those over services are very helpful More

After inspecting vehicle: 1. Agent recommended replacing rear brakes only! I questioned that because in over 60 years of driving I have never known rear brakes to wear faster tha Agent recommended replacing rear brakes only! I questioned that because in over 60 years of driving I have never known rear brakes to wear faster than front brakes. Agent double checked with mechanic and changed his recommendation to ALL brakes needed replacing. 2. Agent said wipers needed replacing. I disagreed, having just driven in the rain, and they worked perfectly. 3. Someone in dealership staff left an empty bottle of soda in vehicle. More