Car Town Kia USA
Nicholasville, KY
Filter Reviews by Keyword
By Type
Showing 496 reviews
I have had nothing but the best experience at car Town Kia, and the all the staff. They are all great people there. There's to many people that are amazing there to throw out names so I'm saying they all Kia, and the all the staff. They are all great people there. There's to many people that are amazing there to throw out names so I'm saying they all are amazing people and will help you in any way they can. I highly recommend car Town Kia if you are in the market for a car. Whether new or used . These guys are awesome. So be sure to check them out for that next car purchase. More
I love Car Town Kia and have purchased several vehicles from them, but I have slowly watched the customer service slowly decline. Last service appointment, I tried for 2 weeks to get an appointment or even from them, but I have slowly watched the customer service slowly decline. Last service appointment, I tried for 2 weeks to get an appointment or even someone to contact me, I finally called my sales rep. This time, I had to book online, but I felt I couldn't leave what I wanted them to look at or service to complete. So, I had to leave a post it in my car, when it was dropped off early morning. Once you speak with someone, they are awesome!! Chris is always helpful and pleasant. More
Anthony helped me with my car service. Super thorough service and inspection was done. I was given a full report at the end and walked through the report with expectations for what the nex Super thorough service and inspection was done. I was given a full report at the end and walked through the report with expectations for what the next service would look like. Love this place. More
Had my car there today for software update. Anti theft. Richard, was very friendly. Informative and prompt. This was only my second visit to Car Town KIA. It has really grown since my last visi Anti theft. Richard, was very friendly. Informative and prompt. This was only my second visit to Car Town KIA. It has really grown since my last visit. It did take me several minutes to find the right service area. Maybe better directions in the email? Everything was very smooth after I found where I was to be. Thank you Leigh Ann Moore -Payne More
Poor service as usual for years now--9am appt for oil change--took the car back at 10:09am today and out by 11:40am. This happens every time. Also once again tried to sell me things that did not need i change--took the car back at 10:09am today and out by 11:40am. This happens every time. Also once again tried to sell me things that did not need it and/or they already replaced recently--do you not read your own service records?! While going to another area to pay, tried to make a future appt---oh, wait, they don't do that anymore--they call a phone number to put you in the queue for a callback to schedule one. Do yourself a favor and do NOT come for service here--unless you like wasting hours at a time, getting inaccurate unreliable service, and paying for things you don't need. More