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Car Town Kia USA

Nicholasville, KY

Overview
Reviews
4.4
499 Reviews
Call Dealership (859) 887-4737
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3120 Lexington Rd.

Nicholasville, KY

40356

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Showing 499 reviews

December 04, 2023

I've always received great service here. The waiting lounge area is clean and comfortable and it has free coffee and snacks. More

by Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Dec 05, 2023 -

Car Town Kia USA responded

Thank you for your continued support and positive feedback! We're delighted to hear that you've consistently received great service and that you find our waiting lounge comfortable with complimentary coffee and snacks. We appreciate your loyalty and look forward to serving you again in the future.

December 01, 2023

Everyone in the service department was efficient and very nice kept me informed about my vehicle More

by katzmeow09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Eads, Johnny Hartzell
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Dec 01, 2023 -

Car Town Kia USA responded

Thank you for your positive feedback! We're delighted to hear that you had a great experience with our service department. Our team is dedicated to providing efficient and friendly service. If you ever need assistance in the future, please don't hesitate to reach out. We appreciate your business!

November 30, 2023

I do not recommend this place at all. My experience was very rushed and was lied to about a lot of things. More

by plinth.mantid-0q
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tyler, Brandon Miller
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Dec 01, 2023 -

Car Town Kia USA responded

We're sorry to hear about your negative experience. Your feedback is important to us, and we'd like to address your concerns. Please reach out me at your earliest convenience so we can work to resolve any issues and improve our services. Thank you for sharing your feedback. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

November 27, 2023

So far everything thing has gone very well. I hope to keep receiving good service on my new Kia sportage when needed. Thanks More

by ronnie.robertson33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Vernon
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Nov 29, 2023 -

Car Town Kia USA responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 25, 2023

Chris was great as a salesman and now in his service role. Service was completed on time and done correctly, More

by jrschlumpf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris (?)
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Nov 27, 2023 -

Car Town Kia USA responded

Wwe are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 21, 2023

service was very good and they were helpful in giving information about my vehicle..I dont like the phone system, More

by FDUNAWAYSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
zach collinsworth ,service manager
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Nov 22, 2023 -

Car Town Kia USA responded

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

November 20, 2023

The service was very good, sales rep very helpful, vert thorough and very patient. All staff was polite and helpful. More

by Dethomas1931
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Vega - Very good
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Nov 22, 2023 -

Car Town Kia USA responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 20, 2023

The service personnel are very Friendly, professional , knowledgeable and organized every time I have been . More

by bakletessia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kemp
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Nov 22, 2023 -

Car Town Kia USA responded

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

November 18, 2023

My second experience with service. Much better communication and overall service. Still difficult to reach service advisors due to the phone system. Anthony was great. More

by wilson_energy
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Loechel
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Nov 22, 2023 -

Car Town Kia USA responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 16, 2023

The people that work there are all very nice and helps ln anyway they can More

by agibson207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris , Kenny Eads
Report | Print
Nov 17, 2023 -

Car Town Kia USA responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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