Car Town Kia USA
Nicholasville, KY
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My second visit to this "new" facility. 1st time was a 3 out of 5. This time a 4 out of 5. Payton used to take care of my Navigator at a prior location. She is awesome!! Excellent customer 1st time was a 3 out of 5. This time a 4 out of 5. Payton used to take care of my Navigator at a prior location. She is awesome!! Excellent customer communication skills. I conveyed what I needed, and she made sure they successfully completed the tasks. The next visit, we shoot for a 5 out of 5. For the record, Payton and her colleagues scored a 7.5 out of 5 at her prior location. Now, I will assess the cumulative automotive IQ at this location and hope they measure up. Take care of MY automobiles like YOU take care of your family, and we both win!! More
I went in for an oil change service. It was a great experience overall. The rep, Payton, took great care of me to make sure everything was done correctly and that I knew what was going o It was a great experience overall. The rep, Payton, took great care of me to make sure everything was done correctly and that I knew what was going on every step of the way. Honestly, the best service I've had since I bought my car there in 2021.I'm hanging on to her information so I can contact her in the future when I need something. Again, she was fantastic. More
Great customer service when it comes to getting your car serviced in a timely manner.. The team of members ‘Chris and Bruce’.. make you feel welcome! serviced in a timely manner.. The team of members ‘Chris and Bruce’.. make you feel welcome! More