Car Town Kia USA
Nicholasville, KY
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The service was smooth and efficient. I liked how the service advisor came to me and explained the results and said they were done and it was less than an hour. Previous visits took more I liked how the service advisor came to me and explained the results and said they were done and it was less than an hour. Previous visits took more like 3 hours so the service has improved significantly. More
I have been dealing with this dealership for many years, buying and for service. I have had nothing but excellent service every time I go. buying and for service. I have had nothing but excellent service every time I go. More
Very frustrating to schedule appointment months ahead for oil change, tire rotation and a recall and drive over a hour to dealership early on a Saturday morning to find out they had quit doing recalls on Sa oil change, tire rotation and a recall and drive over a hour to dealership early on a Saturday morning to find out they had quit doing recalls on Saturdays a month prior due to customer complains on oil change wait times. They should have notified us to reschedule before we drove that far!! Now we have to go back in a week for recall . Not happy at all!! More
. My Kia died on me on the interstate. I took it to the dealer who of course found no problems and happily charged me 250.00+ dollars for my trouble. I will never buy another Kia. My kia only has 9k miles dealer who of course found no problems and happily charged me 250.00+ dollars for my trouble. I will never buy another Kia. My kia only has 9k miles on it and This was the last chance for Kia. Charging a returning customer for this activity is ethically despicable. I was stupid for buying kias after my first kia gave me a significant problem. I have learned my lesson. More
Ridiculous service department, not accommodating to customer, repeat visits needed to complete service, appointments are difficult to schedule. customer, repeat visits needed to complete service, appointments are difficult to schedule. More
Everything went very well I didn’t know it you guys where going to hard and set up for my next oil change . going to hard and set up for my next oil change . More
I've bought many new vehicles, and this was the absolute easiest process I've encountered. Derrick Miller's no-pressure sales attitude is the reason he has a new customer for life. We'll follow him to whate easiest process I've encountered. Derrick Miller's no-pressure sales attitude is the reason he has a new customer for life. We'll follow him to whatever dealership he works for. More
From the first car till my current third car - TOP NOTCH all the way. I had my oil change done today and let me tell you... The service area spick and span clean... A big thank you to everyone that helped all the way. I had my oil change done today and let me tell you... The service area spick and span clean... A big thank you to everyone that helped More