
Car Town Kia USA
Nicholasville, KY
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2020 Kia Telluride SX AWD – Stunning Vehicle, But Paint & Engine Failures with No Accountability We bought a 2020 Kia Telluride SX AWD in White Pearl with black wheels and the beautiful brown leather inte Engine Failures with No Accountability We bought a 2020 Kia Telluride SX AWD in White Pearl with black wheels and the beautiful brown leather interior. We fell in love with this vehicle—from the premium features like the holographic MPH display to the spacious, upscale cabin, advanced safety tech, and all-wheel drive performance. Kia made something special here, and we were proud to drive it. But within just 3–4 years, we ran into two major failures—both widely known issues—and Kia refused to take full responsibility. 1. Engine Failure / Oil Consumption The engine began burning oil at an abnormal rate and had to be replaced. Kia only paid for half the cost, leaving us with a $4,000+ bill, even though this issue is common in late-model Tellurides and has been widely reported. 2. White Pearl Paint Peeling Soon after, the paint started peeling in large sheets—mainly on the roof and pillars. Our trusted body shop and insurance adjuster both confirmed this is a known factory defect caused by poor paint adhesion. Kia’s Consumer Affairs department denied our claim—not based on the facts, but because the car had just passed the 100,000-mile mark. This has nothing to do with mileage or wear. It’s a quality issue—plain and simple. We now face another $3,000+ repair just to repaint a vehicle that was still under five years old when these problems occurred. This SUV has been garage-kept, well-maintained, and treated with care. Kia: We were loyal fans of this vehicle. You had us. But your lack of accountability for repeated, well-documented manufacturing defects has completely eroded that trust. 👉 Please contact us directly to make this right. We have full documentation: repair quotes, paint photos, insurance verification, and the Consumer Affairs denial. You still have the opportunity to do the right thing—for us and for the many others dealing with these same problems. Until then, we’ll continue sharing our experience to help others make informed decisions. More
Barry was a delight to work with. He went the extra mile to help me find a car within my budget. this is the first time I don't feel rip off leaving a dealership. He went the extra mile to help me find a car within my budget. this is the first time I don't feel rip off leaving a dealership. More
Barry was so kind and helpful during out search for a Telluride. He made sure we felt comfortable and was such a great help in our experience! Thank you! Telluride. He made sure we felt comfortable and was such a great help in our experience! Thank you! More
Mr. Barry Fisher was the most wonderful salesperson I could find. I was on the exhibition salon, and nobody looked at me or ask anything, but Mr. Barry was the one willing to ask. He was a blessing and could find. I was on the exhibition salon, and nobody looked at me or ask anything, but Mr. Barry was the one willing to ask. He was a blessing and very nice with me and my husband. His service is very efficient. I like that he opened the doors for me and was willing to do everything for my process to be smooth. I love my new car, and all was thanks to God who put Mr. Barry on my way. More
Barry was very helpful and polite from the moment we entered the parking lot. he questioned us on what we were looking for and took us to the perfect car we were looking for. Kept us informed and made entered the parking lot. he questioned us on what we were looking for and took us to the perfect car we were looking for. Kept us informed and made us feel home all through the buying process. More
Barry Fisher was such a help to me and did not give up until God made a way for us to be able to close a deal. I'm so blessed to have been able to work with such a great man, who could have not even cared until God made a way for us to be able to close a deal. I'm so blessed to have been able to work with such a great man, who could have not even cared anything about me or my situation, but he stood by me and said we not giving up. More
Barry Fisher was such a help to me and did not give up until God made a way for us to be able to close a deal. I'm so blessed to have been able to work with such a great man, who could have not even cared until God made a way for us to be able to close a deal. I'm so blessed to have been able to work with such a great man, who could have not even cared anything about me or my situation, but he stood by me and said we not giving up. More
Mr. Barry Fisher was very professional and friendly. We enjoyed how smooth everything flowed and will definitely refer him to family or friend. enjoyed how smooth everything flowed and will definitely refer him to family or friend. More
Mr. Barry Fisher was very professional and friendly. We enjoyed how smooth everything flowed and will definitely refer him to family or friend. enjoyed how smooth everything flowed and will definitely refer him to family or friend. More