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Car Town Kia USA

Nicholasville, KY

4.5
515 Reviews

3120 Lexington Rd.

Nicholasville, KY

40356

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Showing 515 reviews

July 21, 2025

Barry Fisher was an excellent salesman. Very helpful,thoughtful and very informative about the car. More

by darlene hopkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Fisher
Jul 23, 2025 -

Car Town Kia USA responded

Thank you for the great feedback! We're glad to hear Barry was helpful, thoughtful, and informative throughout your experience. We appreciate your support!

July 02, 2025

I am here to disavow my previous review. That review was done at the insistence of Barry Fisher the salesman while I was still at the dealership in the middle of checking out a car. He kept More

by cameo221
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Barry Fisher, Christopher Gillum
Jul 04, 2025 -

Car Town Kia USA responded

Thank you for your feedback. We're sorry to hear about your experience and appreciate you bringing it to our attention. If you would like to discuss this further, please feel free to reach out. Best Regards, Gabrielle Robertson grobertson@oxmoorautogroup.com Marketing & Social Spokesperson

June 25, 2025

2020 Kia Telluride SX AWD – Stunning Vehicle, But Paint & Engine Failures with No Accountability We bought a 2020 Kia Telluride SX AWD in White Pearl with black wheels and the beautiful brown leather inte More

by mmgree08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lonnie Barnett
Jun 25, 2025 -

Car Town Kia USA responded

We're truly sorry to hear about your experience and understand your frustration. What you’ve described—especially involving known issues like engine failure and paint defects—is concerning. We appreciate your loyalty and the care you've given your vehicle, and we agree that quality concerns like these deserve proper attention. Please reach out to us directly with your documentation so we can review your case and do everything we can to help make this right. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

Jul 25, 2025 -

mmgree08 responded

Thank you for the response, Gabrielle. I appreciate the acknowledgment, but it’s frustrating that it took a public review for these concerns to receive any meaningful attention—especially when both the engine failure and white pearl paint peeling are well-documented, widespread manufacturer defects. Kia should be proactively addressing these issues, not dismissing them based on mileage or placing the burden on loyal customers to fight for fairness. Since I cannot attach documentation here, I’ll be sending a separate email with full supporting materials, including: Photos of the paint peeling Paint repair estimates Engine replacement documentation A statement from Hadawreck confirming this is a common defect in late-model, pearl white Tellurides Notes from our insurance adjuster and body shop verifying this as a factory paint adhesion issue Kia Consumer Affairs’ denial letter We’ve taken excellent care of this SUV, and it’s extremely disappointing to be left with over $7,000 in repairs for failures that should never have occurred. Kia still has the opportunity to do the right thing—not just for us, but for the many others facing the same issues. I hope this time, the follow-through matches the words.

May 14, 2025

Barry was so kind and helpful during out search for a Telluride. He made sure we felt comfortable and was such a great help in our experience! Thank you! More

by kirkyjokirkyjo24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Fisher
May 19, 2025 -

Car Town Kia USA responded

Thank you for your kind words! We're glad Barry made your Telluride search a positive and comfortable experience. We appreciate your support!

May 07, 2025

Mr. Barry Fisher was the most wonderful salesperson I could find. I was on the exhibition salon, and nobody looked at me or ask anything, but Mr. Barry was the one willing to ask. He was a blessing and More

by kirkyjokirkyjo24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Fisher
May 09, 2025 -

Car Town Kia USA responded

Thank you for your kind words! We're so glad Barry made your experience smooth and welcoming. Congratulations on your new car — we're thrilled you love it!

May 06, 2025

Barry was very helpful and polite from the moment we entered the parking lot. he questioned us on what we were looking for and took us to the perfect car we were looking for. Kept us informed and made More

by kirkyjokirkyjo24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Orr
May 09, 2025 -

Car Town Kia USA responded

Thank you for sharing your experience! We're glad Barry helped you find the perfect car and made the process smooth and welcoming. Enjoy your new vehicle!

May 02, 2025

Barry Fisher was such a help to me and did not give up until God made a way for us to be able to close a deal. I'm so blessed to have been able to work with such a great man, who could have not even cared More

by kirkyjokirkyjo24
Recommend Dealer
Yes
Employees Worked With
Barry Fisher
May 05, 2025 -

Car Town Kia USA responded

Thank you for your heartfelt feedback! We're thrilled to hear Barry provided such dedicated support and stood by you throughout the process. We'll be sure to share your kind words with him.

May 02, 2025

Barry Fisher was such a help to me and did not give up until God made a way for us to be able to close a deal. I'm so blessed to have been able to work with such a great man, who could have not even cared More

by kirkyjokirkyjo24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry Fisher
May 05, 2025 -

Car Town Kia USA responded

Thank you for sharing your experience! We're so glad Barry was there to support you every step of the way. We'll be sure to pass along your kind words!

April 30, 2025

Mr. Barry Fisher was very professional and friendly. We enjoyed how smooth everything flowed and will definitely refer him to family or friend. More

by kirkyjokirkyjo24
Recommend Dealer
Yes
Employees Worked With
Barry Fisher
April 30, 2025

Very good at his job. Also knows a' lot about cars. He got my wife and I a really good on a new kia k4 gt-line turbo. More

by emily112218
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
berry fisher
May 05, 2025 -

Car Town Kia USA responded

Thank you for the kind words! We're glad to hear you had a great experience and love your new Kia K4 GT-Line Turbo!

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