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Capitol Toyota
San Jose, CA
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502 Reviews of Capitol Toyota
Time planning The two issues i faced was a long wait time for both of service and shuttle plus the shuttle is missing planning.. Also they didn't wash my car The two issues i faced was a long wait time for both of service and shuttle plus the shuttle is missing planning.. Also they didn't wash my car More
Great Service Every time I come to get my car serviced, the staff working there are both friendly and professional. They put much effort in customer service and sa Every time I come to get my car serviced, the staff working there are both friendly and professional. They put much effort in customer service and satisfaction. I have coincidentally been serviced by Leo a few times, and he has always been wonderful to work with. I highly recommend coming to Capitol Toyota. They have a great staff and great service. More
Satisfied customer This was my first visit at this site for service, and the service adviser, Justin Delgado, was professional and friendly. I got my car in promptly and This was my first visit at this site for service, and the service adviser, Justin Delgado, was professional and friendly. I got my car in promptly and I was able to pick it up at a convenient time. More
Professional service My car has dead battery issue. The service person provided professional service to resolve my problem quickly and effectively. Since I have to wait th My car has dead battery issue. The service person provided professional service to resolve my problem quickly and effectively. Since I have to wait the service finish at the service location, the person helped me to expedite the service. More
Awesome Employees & Services Employees are so efficient and very helpful. They've called me promptly once my car was done, the only thing was I have my radio software updated but Employees are so efficient and very helpful. They've called me promptly once my car was done, the only thing was I have my radio software updated but it's still not working properly, Bluetooth function is still getting disconnected, I'll just bring it back when I get a chance and hopefully they can fix it right. More
Excellent Sevice Excellent place to get your car serviced. I have been going here for a while. My family has owned Toyota cars for a long time now. I have been to deal Excellent place to get your car serviced. I have been going here for a while. My family has owned Toyota cars for a long time now. I have been to dealerships from East Coast to West Coast. This is one of the best place for Service! :) More
Quick and easy a service. Leonard was helpful and friendly. Service was quick and easy. My car was finished in just four hours. The shuttle was very convenient. It picked me up Leonard was helpful and friendly. Service was quick and easy. My car was finished in just four hours. The shuttle was very convenient. It picked me up from my home. More
Some Observations Good location, greetings, and professionally business done. That was my first time at this dealer although I have few Toyotas before. Chris Hag Good location, greetings, and professionally business done. That was my first time at this dealer although I have few Toyotas before. Chris Hagan and me agreed to the price upfront and the transaction therefore was quick. Arleen was very nice in helping with finance and paperwork. The low point I would say is lack of customer parking. Hopefully this would change with new building open next year. More
Great job!! I really appreciate the great work that Capitol Toyota does with both of our cars. They are always friendly, professional, and communicate with me rig I really appreciate the great work that Capitol Toyota does with both of our cars. They are always friendly, professional, and communicate with me right away to let me know when the car is ready. Thanks for the great service! More
Best car buying experience Gerardo was a great help. We first came to Toyota to check out the RAV4 and Gerardo was the guy to show us around. We knew right off that back that he Gerardo was a great help. We first came to Toyota to check out the RAV4 and Gerardo was the guy to show us around. We knew right off that back that he wasn’t like any other car salesman. He was very honest and was there to help us, not just to sell a car. After looking at a few cars we left to do more research but the only person and car that stood out from the rest was the RAV4 and Gerardo. His attitude was extremely welcoming and that is what brought us back to finally buy the RAV4. He gave us a great first time Toyota buying experience. He worked with our budget and helped us get the car of our dreams at a great price. Definitely recommending him to all my friends and family. I will definitely be coming back to Capitol Toyota when we look for our family truck. The buying process was quick and easy. I will enjoy my new car all thanks to Gerardo and Capitol Toyota. Great experience!!! More