Capitol Subaru

Employees are friendly and knowledgeable. My experience was uneventful and enjoyable. I would recommend to my friends. My experience was uneventful and enjoyable. I would recommend to my friends. More

Polite, knowledgeable and very helpful. During the test drive, Sam introduced the car and its features. She also informed about the financing/leasing options. During the test drive, Sam introduced the car and its features. She also informed about the financing/leasing options. More

The sales person is friendly and helpful. She answers all my questions and other staffs are efficient with the purchasing process She answers all my questions and other staffs are efficient with the purchasing process More

My husband and I were truly happy that Richard & Mario assisted us on this car purchase. Richard is truly knowledgeable about cars and overall aspects. Mario is also very knowledgeable. They both were assisted us on this car purchase. Richard is truly knowledgeable about cars and overall aspects. Mario is also very knowledgeable. They both were very helpful, very friendly, and extremely patient to explain or answer to our many questions about the cars, features, and so on. They were very impressive! What a great sales team! We really loved our experiences @Capitol Subaru, San Jose. More

Richard D did a great job. He made the whole experience easy w no stress. He made the whole experience easy w no stress. More

I don't have all the names, but everyone we interfaced with was a pleasure to work with. There was a genuine interest in our effort to get a used car. with was a pleasure to work with. There was a genuine interest in our effort to get a used car. More

Everyone at the dealership was very professional & helpful. It was a pleasant experience. Jerome was our point person and we appreciated how friendly and knowledgeable he was. helpful. It was a pleasant experience. Jerome was our point person and we appreciated how friendly and knowledgeable he was. More

Very professional, helpful with selection, offer others products with multiple options. Excellent customer service and great service with sincerely valued products with multiple options. Excellent customer service and great service with sincerely valued More

Overall it was fine. The young man (Tyler Turner) I delt with was kind to offer a free oil change next time because I brushed up against the wet paint on the wall. (I t The young man (Tyler Turner) I delt with was kind to offer a free oil change next time because I brushed up against the wet paint on the wall. (I texted him about it.) I was about to lean against it because I use a cane. The painter came over and told me not to. I didn't notice the paint on my clothes until I got home and changed. The "Wet Paint" sign was only on the wall behind the staff, not where customers were. They could have put one on the door with an arrow towards the wall. The rest of the time there was good. More

It all went OK until I was left sitting for twenty-five minuets while the sales team had a team meeting, not a great way to treat a customer. I really don’t like being told that I need to rate my customer minuets while the sales team had a team meeting, not a great way to treat a customer. I really don’t like being told that I need to rate my customer satisfaction as a ten, shouldn’t that be up to the customer? All said I’m happy with the deal I got with Capitola Subaru. More