Capitol Subaru

THANKS FOR YOUR GREAT SERVICE AND WAS A PLEASURE TO MEET YOU. YOUR PURCHASE WAS VERY STRAIGHTFORWARD, CLEAR, AND HONEST. YOU. YOUR PURCHASE WAS VERY STRAIGHTFORWARD, CLEAR, AND HONEST. More

The salesman was so knowledgeable and helpful. He answered all my questions. He was very patient. I never felt pushed to make a purchase. When I picked up the car, he went over all of the features He answered all my questions. He was very patient. I never felt pushed to make a purchase. When I picked up the car, he went over all of the features so that I felt comfortable driving it home. I felt that he went above and beyond to make sure that I was happy with my new car. More

When asked what service I wanted, I said the next scheduled service. You should have all my records. The service guy then proceeded to review the list of items to be included on the next scheduled se scheduled service. You should have all my records. The service guy then proceeded to review the list of items to be included on the next scheduled service. But wait. Since when is sweet smelling orderizers part of a service? He automatically tried to upsell me with overpriced items right from the start. Not nice! I am a loyal service customer with Capital Subaru. I did not appreciate your service guy trying to upsell me. Trying to sneak it in as if it was a standard service. No other service guy has tried that. I didn’t like it as you can tell. More

My experience at Capitol Subaru was stellar. Everyone was so helpful and knowledgeable, particularly our salesperson, Trinity. She answered all of our questions about the vehicle and was extreme Everyone was so helpful and knowledgeable, particularly our salesperson, Trinity. She answered all of our questions about the vehicle and was extremely friendly and helpful. Fantastic experience all around! More

Anthony was fantastic, answered all my questions in detail, and went above and beyond to help me out detail, and went above and beyond to help me out More

Regular maintenance for my Crosstrek and as always, a very straight forward, friendly and efficient experience. A very easy 5 star rating. very straight forward, friendly and efficient experience. A very easy 5 star rating. More

Tyler was extremely helpful in getting my car diagnosed and repaired quickly under the federal emissions warranty. and repaired quickly under the federal emissions warranty. More

The sales team was sincere, fair, and straightforward, l’m very pleased with my purchase. l’m very pleased with my purchase. More

I took in my car for regular maintenance on a service contract. They were friendly and finished the service in the expected time. I also got updates about my car by text while I waited. Their waiting are contract. They were friendly and finished the service in the expected time. I also got updates about my car by text while I waited. Their waiting area is small but comfortable. More

We had a nice salesman but the dealership is not equipped to sell electric vehicles. Our Trailseeker did not have adequate charge so we had to drive 60 miles home at night then 60 miles back to pick up our T to sell electric vehicles. Our Trailseeker did not have adequate charge so we had to drive 60 miles home at night then 60 miles back to pick up our Trailseeker the next day. After telling us our Outback trade-in was essentially worthless it was odd that we got it "loaned" back to drive for an extra day. Since the process of buying the car took almost 5 hours, that's enough time to charge the car but evidently Capitol Subaru doesn't have enough chargers. Jaray said he would talk to his manager about a gift of some kind to compensate for this inconvenience, but we are still waiting - a friend received a year's free charging from another dealer for something similar. This failure to treat customers with respect has colored our review of the entire process at Capitol Subaru, which is too bad because we'd like to be able to tell our friends to shop with you. More