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Capitol Ford

San Jose, CA

2.1
25 Reviews

919 Capitol Expressway Auto Mall

San Jose, CA

95136

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Showing 25 reviews

December 11, 2018

This time had awesome service This is my 3rd interaction with quicklane and the previous two were not favorable at all. This time however, Service was outstanding and Advisor Ma More

by Terrybrewster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny Serrano
December 08, 2018

2013 Ford Focus I’ve been taking my Ford vehicles to many dealerships over the years but DO NOT take your vehicles to this place. I repeat DO NOT take your vehicles More

by Kendo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mostly Chris but the whole service team
November 10, 2018

Used vehicles should be inspected You should trust that the vehicles are inspected before leaving the lot. The inconvenience of having to return because the engine light is on is an More

by Virgie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris
August 04, 2017

Horrible service! Do not deal with these jokers they will take forever servicing your car. They are crooks and do not know the meaning of customer service be warned! More

by Raiderz1!
Recommend Dealer
No
Employees Worked With
Zaki,Ron
Aug 08, 2017 -

Capitol Ford responded

We are sorry to see that you didn't have a great experience with us. Please send your contact info to socialmedia@dgdg.com so that our GM can reach out to you directly. Thank you!

March 29, 2017

Bad Service department Having problems with my Ford f150 truck Engine after 100,000 miles in for Service.. They change sparkplug, Wire/booter (part off recommend 100.000 mil More

by jtran58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zaki= Service advisor. Scott Petitt= Genaral manager, Ivan= Service director
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