Capitol Ford

good work and was when we planned. Jesus was great. was only sad they no longer have Roberto for home drop off. very inconvenient for my wife. Jesus was great. was only sad they no longer have Roberto for home drop off. very inconvenient for my wife. More

Sam Ortiz & Crew performed in a timely manner keeping me informed of work progress. All went well. Keep up the good work Mr. Sam Oritz! informed of work progress. All went well. Keep up the good work Mr. Sam Oritz! More

All aspects of my visit went very well. Zach was very responsive and helpful and the communication was great. Zach was very responsive and helpful and the communication was great. More

It took almost three years to finally figure out and correct the problem with the passenger door handle lock. But they got it diagnosed and replaced the faulty part. The door handle lock is now working correct the problem with the passenger door handle lock. But they got it diagnosed and replaced the faulty part. The door handle lock is now working properly as well as other internal cab functions are working better. More

We recently brought our 2021 Ford Explorer to Capitol Ford for service, and the experience exceeded our expectations from start to finish. Our service advisor, Zachary Rosa, provided exceptional customer Ford for service, and the experience exceeded our expectations from start to finish. Our service advisor, Zachary Rosa, provided exceptional customer care throughout the entire process. He was professional, knowledgeable, communicative, and genuinely attentive to our concerns. Zachary kept us informed every step of the way, made the process smooth and stress-free, and ensured our Explorer was serviced thoroughly and completed on time. It’s rare to find someone who combines professionalism with such a personable and customer-focused approach. The entire team at Capitol Ford delivered outstanding service, and Zachary’s dedication truly stood out. We greatly appreciate the excellent experience and will absolutely return for future service needs. Highly recommend Capitol Ford and especially Zachary Rosa for anyone looking for trustworthy, top-quality automotive service. More

Sam Ortiz & Crew performed in a timely manner keeping me informed of work progress. All went well. informed of work progress. All went well. More

Capitol Ford called me to say that my car had a factory recall, so I scheduled an appointment. I arrived 10 minutes before my scheduled appointment time, but waited @20 minutes to see a technician. He recall, so I scheduled an appointment. I arrived 10 minutes before my scheduled appointment time, but waited @20 minutes to see a technician. He said my car would he ready within 2-3 hours. After 3 hours, I tried to find my technician, but was told by another technician that he had gone home sick. He checked on my car and apparently the recall applied to Mustangs, not Escapes (my car). This was the second time something like this has happened to me at Capitol Ford. More

Very good buying experience. Sean is a great sales person who knows his product and explains all details. He found the right vehicle for us. We are happy. Sean is a great sales person who knows his product and explains all details. He found the right vehicle for us. We are happy. More

My experience at Capitol Ford was great! Eldin Pasic was my service advisor. I informed him that I needed my car back early afternoon and completed the service, including returning the car b Eldin Pasic was my service advisor. I informed him that I needed my car back early afternoon and completed the service, including returning the car by 11:00am Thank you Eldin, and the Capitol Ford Team!!! More

Great communication, i. e. text, phone, video. Concierge service is awesome. Very nice people. Professional and thorough. e. text, phone, video. Concierge service is awesome. Very nice people. Professional and thorough. More