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Capitol Chevrolet
Salem, OR
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338 Reviews of Capitol Chevrolet
I want Mike Lewitzke to handle all my auto concerns when I bring my car in. He's fabulous and very knowledgable and has great communication skills I bring my car in. He's fabulous and very knowledgable and has great communication skills More
Steven made my purchasing a vehicle very pleasant and easy. He was very thourgh and easy to understand and had a very likeable personality. Thank You easy. He was very thourgh and easy to understand and had a very likeable personality. Thank You More
Steve Gysin is a true pro and very nice to work with and was honest and very knowledgeable of the cars. I will recommend him to others. Also, Joseph in Finance was delightful as well. I was treated with ho was honest and very knowledgeable of the cars. I will recommend him to others. Also, Joseph in Finance was delightful as well. I was treated with honesty and integrity, given all the information I needed Thank you. More
got ripped off and was not happy at all with sale. they told us one thing and on paper it was different. noticed it after i signed all the paper work and was told i could not do anything about it. Put my t told us one thing and on paper it was different. noticed it after i signed all the paper work and was told i could not do anything about it. Put my trust in them and they ripped me off. wont ever go there again and will never refer them to anyone More
Service Representative has always had the completed work done as requested. Price has been a little high but work has so far been very acceptable. Have done business with Mr. Goebel for years and he has a done as requested. Price has been a little high but work has so far been very acceptable. Have done business with Mr. Goebel for years and he has always been honest in his assessment of work needed to be done. More
Back in December 2011 I went to Capital Chevrolet in order to sell them a truck. BY the end of the appointment, and after informing them that I was going through a divorce we established that I could no order to sell them a truck. BY the end of the appointment, and after informing them that I was going through a divorce we established that I could not leave the dealership without a vehicle. I explained the situation to them regarding the divorce and that I needed a 4-door car for myself and my two young daughters (ages 2 and 4). I also told them what my budget was. I asked that they place me in a vehicle that was reliable for myself and my children. I guess I should not have been so honest witht hem about my marital problems. After learning the situation, they saw a bulls eye on me. The salesman that I worked with gave me one choice in vehicle. A 1990 Honda Accord. He told me this is the only car that he had for me. My price range was at about $3000. Once bringing me the vehicle, the sales man rushed me through the sale and practically pushed me out the door. Since leaving with the vehicle I have had nothing but trouble with this vehicle. The problems are listed below: 1. All for windows did not roll up completly. The 2 back ones would not roll up at all. 2. The transmission is slipping. 3. I recently had to replace an engine gasket because oil was coming up through the spark plugs. 4. There is an oil leak. 5. There is a transmission leak. 6. There is a cracked head. When filling out the paper work with the "salesman" he again rushed me through this. There was one sheet in these documents that he did not fully disclose. It was a document stating that I had 3 days to inspect and return the vehicle. The salesman tri folded this sheet and when walking me through the papers, showed me the top part of the trifold which did not show that I had 3 days to return. Then he flipped the bottom part of the tri fold where it required my signature. Follishly i signed. If I had kjnown that I had 3 days to inspect and return, this vehicle would have been brought back immediately. When I asked the salesman for blue book pricing, he said that he couldnt find the pricing because the vehicle was to old. I recently found what he meant. Blue book would only list what this vehicle is valued at in great condition. Not the poor condition that this company sold this vehicle to me in. The blue book value for this vehicle in excelltnt condition was $2600. They charged me $2750 and would not budge or try to work with me on the pricing for this poor excuse for a car. So not only did this company sell me a vehicle that was is very poor shape and still continues to need nothing but extra work, but they also forced it on me for a price that was much more than the car was valued at. So besides getting ripped off and taken advantage of, but they also knowingly sold me a bad car. This dealership showed absolutely no honesty or integrity. I have bought close to 15 vehicles in my life and I have to say that I have never had such a bad experience buying a car. Even when reporting them to the BBB, they are not trying to work with me. These guys are scammer. More
I went in for an oil change on my '07 Saturn Outlook and came home with a new Cruze!!! We were thinking of trading the rig in on something more fuel efficient anyway, but hadn't looked at the Cruze yet. W came home with a new Cruze!!! We were thinking of trading the rig in on something more fuel efficient anyway, but hadn't looked at the Cruze yet. We got the ECO and my MPGs have doubled!! Tyler listened to what I was looking for and didn't push to "sell up". He was very informative and if he didn't know the answer, he didn't fudge his way through it, he went to someone else to get the information. Joe was a delight to work with and definitely puts the customer first. We WILL be coming back for any service that needs to be done. The finance guy was easy to work with too. He explained extra options, but didn't push to sell. Everyone was friendly and easy to talk to. Keep up the good work! Two thumbs up! Thank you again, Dawn and John Mueller More
Steve is a true pro and very nice to work with....I will recommend him to others. Also, Tom in Finance was delightful as well. I was treated with honesty and integrity, given all the information I needed a recommend him to others. Also, Tom in Finance was delightful as well. I was treated with honesty and integrity, given all the information I needed and allowed to take the car out to have it assessed privately. Thank you. Candace Spencer More
Great purcahsing experience of a new Subaru. Billie was fantastic, as was the whole staff in the Subaru store. I visited the dealership about four times before going in to finally buy the car. I never felt fantastic, as was the whole staff in the Subaru store. I visited the dealership about four times before going in to finally buy the car. I never felt any pressure, just the willingness of people to help me make a good choice. This is the 10th car we have bought from Capitol Auto Group. Probably we will be back again! More