Capitol Chevrolet

Eric Dunlap made my fourth purchase from Capitol such a happy experience! He was knowledgeable, professional, and attentive. I was buying a new red Outback for a 70th birthday present to myself. Even a happy experience! He was knowledgeable, professional, and attentive. I was buying a new red Outback for a 70th birthday present to myself. Even a 70-year-old can research online what the best price is and what she should get for the trade-in on her 2006 Outback these days, so the awful days of wheeling-and-dealing are things of the past. Having a salaried employee helping you is so very pleasant. Eric got the seat covers changed our for me. I haul more dogs and kayak gear than people, so I needed leather seats. They look great. And Eric's assistant Cherie was a huge help in getting me all checked out on the equipment. So -- happy birthday to me! More

Marcus was the most personable, friendliest, helpful, kind, considerate, attentive listener, who did not try to "sell" me a car!!! He did however educate me, shared his extensive knowledge of automobile kind, considerate, attentive listener, who did not try to "sell" me a car!!! He did however educate me, shared his extensive knowledge of automobiles, validated my opinions, and offered positive encouraging words, which gave me the confidence I needed to "buy" a car. Marcus was very professional in answering no less than 100 of my questions respectfully, without talking above me or talking down to me, during more than 12 hours spent together. He drove from Salem to Tualatin to show me a vehicle, then I spent the better part of a day at your dealership. I have already shared my experiences with family and friends alike, even strtangers. In truth, I would not own the vehicle I have, if it were not for Marcus discerning my needs and want lists regarding an automobile. Presently, I am a handicap woman who uses a walker, and I am deaf in one ear. Marcus was extremely patient and accomodating without placating me. He even placed a chair outside in the shade of your building, so I would be able to sit down. He then proceeded to bring one car, after another, to me. How courteous and thoughful was that? (VERY!) I enjoyed meeting Mike, who was also encouraging, helpful, and assisted me by sharing his knowledge as well, and offered me the time I needed to get the "deal closed." Thank you Mike for being part of this great auto buying experience! Joe seemed very experienced and knowledgable, making certain to cover every last aspect of purchasing an automobile from your company. He too, is very personable, friendly, polite, and referred to us a "family" willing to do anything and everything to guarantee a positive auto experience. Way-to-go, Joe! Thanks More

I have a tremendous amount of faith in my Capital Chevrolet Service Provider, Stephanie Ulloa as she has proven to me over and over that I can trust what she tells me regarding proper maintenance of Chevrolet Service Provider, Stephanie Ulloa as she has proven to me over and over that I can trust what she tells me regarding proper maintenance of my car. As my vehicle has outlived it's extended warranty, it is important to me that I can rely on Stephanie to tell me exactly when a specific maintenance issue or repair is definitely needed. Thanks to Stephanie and the excellent care she has suggested, for the first time in my life I am driving a vehicle that is six years old and happy about it. Stephanie is one in a million!!! More

I would like to take a few minutes and compliment the Capitol Chevrolet sales and service departments for their prompt and friendly service on my recently purchased 2012 Chevy Sonic. I bought the car a Capitol Chevrolet sales and service departments for their prompt and friendly service on my recently purchased 2012 Chevy Sonic. I bought the car a few months ago with the assistance of Jamie Mogle. The purchase process was hassle free and I love my Sonic. I was due for an oil change so I was going to take it in to the Capitol Chevrolet service department for service. Today, I noticed a bubble in my tire and took the car in to the Capitol Chevrolet service department to be looked at. I received a courtesy phone call from the service writer within an hour of dropping the car off to be looked at. My oil had already been changed, tires rotated and two potential recall issues had been addressed. I am very pleased with the service I received from all of the employees that I have dealt with at this dealership. I have and will continue to encourage friends/family to purchase from Capitol Chevrolet. As recently as last week I referred my employer to contact Jamie Mogle to purchase a vehicle that he was looking at. Thank you for your prompt and professional service. I look forward to working with this dealership for years to come and it is refreshing to know that I will be dealing with employees such as Jamie Mogle and Stephanie Ulloa. Thank you Capitol Chevrolet. Amy Breton More

Dealing with Capitol Chevrolet was a great experiance. Marcus, my sales person was very professional and easy to work with. The dealership is brand new and state of the art and wow, what a selection. My w Marcus, my sales person was very professional and easy to work with. The dealership is brand new and state of the art and wow, what a selection. My wife and I have been looking at hybrid and all electric vehicles for over a year and the Volt seemed to offer the best engineering and practicality. We traded in our 2002 Porsche Boxster and leased the Volt (I know, quite a switch). The lease payment ended up being so low that we will actually save money every month by not having to buy gas. We were very happy with the transaction and really happy with the payment. I may have to trade in my 2000 BMW Sport Wagon on another Volt. More

My husband and I went to look at the Chevy Traverse. We were approached by a salems man who was very friendly, but knew nothing about the cars. We knew more than he did. He kept saying that he wanted to were approached by a salems man who was very friendly, but knew nothing about the cars. We knew more than he did. He kept saying that he wanted to sell subaru's not Chevy's. As the wife, I was pretty much ignored during the process. I do not think anyone at the dealership, other than Joe Sawyer, the finance guy even asked my name. The salesman did not sell us the car. He was lucky that we knew what we wanted already becasue other wise we would have walked away. When it came time to do paperwork I again was ignored and only my husband was asked for his information or asked any questions. Again, it is obvious that we are married and there to buy the car together. In fact, I was the one who was asking the questions and getting the facts about the car and it was always directed back at my husband. I find it quite rude that they did not asked if I wanted to be on the title or have any input on the buying process. When it came time to trade in our truck (the truck was actually mine and I knew everything about it), I was not asked a single question about the truck. My husband asked if he needed to run home and get the truck while I signed the papers. He was told that I needed to go home an get it because he, my husband, would have to sign the papers. I said that I cannot get in the truck easlily because I am 8.5 months pregnant and asked if I could sign the papers first. (I still thought that my name would be on the title). I was told that my husband was needed to sign things and I was not. So I had to drive my pregnant self home, get the truck and bring it back. Once the car was ready to go the sales person offered to help my husband set everything up and go through the manual with him if he wanted.... I was standing right there!!! I would like to say that the fininace guy, Joe Sawyer, was amazing!! He treated me like an equal and acutally had a conversation with me. By the time I left there I felt like I was the most uselss person. It should have been obvious that a three row crossover would have been more for the wife and the kids. I have bought several cars with my husband over the last couple of years at different dealerships. Two of the vehilce were large trucks. In each case I was treated just like my husband and not ignored. I was extremly upset by the time that we left. My husbnad went back the next day to see who we needed to talk to about getting my name on the title. He was told that since the paperwork already went through there was nothing that they could do. The employee even told my husband that I wasn't ignored...I just must have been gone while all the paperwork was being processed. My husband made it very clear that I was sitting there the entire time and was not even asked my name. I even offered to sign papers and made it clear that I was part of the buying process. We were told that the only thing that we can do is go to DMV and see about having my name added to the title. So now, we have to spend more time and money after spending 5 hours there last night and almost 50,000 dollars.... The people were very friendly with my husband and my daughter however I might as well just stayed home... I will not recommend this dealership to any of my friends because of the way I was treated. More

It's beem a very pleasant experience buying a Subaru and having its first oil change at Capitol. When I bought the car 2 months ago, I felt like I was joining an elite group of buyers. Someone who really kn having its first oil change at Capitol. When I bought the car 2 months ago, I felt like I was joining an elite group of buyers. Someone who really knew Subarus sat down with me and explained the features of my new car. I've never had that experience before! In the past, I've actually driven off of a new car sales lot with my new car and not known how to turn on the headlights! Everyone was friendly and professional when I returned for my oil change. Thank you!! More

Thanks for making buying a new car a pleasant experience. We wanted a hassel free search for a new car and we got it.. We got good help from Rocky our salesman and were treated very well by the rest of the We wanted a hassel free search for a new car and we got it.. We got good help from Rocky our salesman and were treated very well by the rest of the employees. Thank You for everything. More

Thanks for making buying a new car a pleasant experience. We wanted a hassel free search for a new car and we got it.. We got good help from Rocky our salesman and were treated very well by the rest of the We wanted a hassel free search for a new car and we got it.. We got good help from Rocky our salesman and were treated very well by the rest of the employees. Thank You for everything More

Both sales people were knowledgeable and eager to please and answer questions. Spent a thorough amount of time with test drives, and made the whole process painless. Arranged to have a particular color mo and answer questions. Spent a thorough amount of time with test drives, and made the whole process painless. Arranged to have a particular color model shipped from Bend Oregon and rode with me when it arrived to be sure all was to my satisfaction. Dealers did not pester me with phone calls while I visited other dealerships in the interim, and I appreciated that. More