Capitol Chevrolet
Salem, OR
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337 Reviews of Capitol Chevrolet
I had a great experience with my auto service. I have always had a great experience with David getting my car ready and safe for me.to drive.I hope David gets the proper recognition with his knowle I have always had a great experience with David getting my car ready and safe for me.to drive.I hope David gets the proper recognition with his knowledge and experience he contributes More
Fast, friendly service They were friendly, fast and they explained everything that needed to be done. They even washed my car and vacuumed it out. The waiting area is nice a They were friendly, fast and they explained everything that needed to be done. They even washed my car and vacuumed it out. The waiting area is nice and has a big fireplace that makes it cozy. More
great experience They have great customer service - and a comfortable waiting room with delicious snacks. The requested work was completed in the expected time which w They have great customer service - and a comfortable waiting room with delicious snacks. The requested work was completed in the expected time which was provided upon arrival. More
Good recovery from a couple of unforced errors Took my 2010 Outback in for airbag replacement due to the Takata airbag recall. I received the notice in early January, contacted Capitol Subaru, and Took my 2010 Outback in for airbag replacement due to the Takata airbag recall. I received the notice in early January, contacted Capitol Subaru, and was informed that the parts were backordered; I would be contacted when the parts were in. Some weeks later, in mid February, I contacted Capitol Subaru again, and was offered the earliest available appointment on April 1, 2019. Because the service would take a few hours, I requested a loaner vehicle for the day. On April 1, I showed up at the appointed time, and discovered that my appointment was not in the system, nor was my request for a loaner vehicle. Fortunately, Ayla was able to save the day. We were able to use a nice Impreza loaner for the day, retrieve my repaired Outback at the end of the day. I wasn't particularly happy that the appointment had been lost, but the service department's ability to do the job anyway was very much appreciated. It saved me a 60+ mile round-trip to do it on a later date. The only reason I downrated the visit to 4 stars was the lost reservation. More
Great Timely Service Great timely service, was advised about upcoming service needs, comfortable waiting area. No problems were noted that needed immediate attention. Car Great timely service, was advised about upcoming service needs, comfortable waiting area. No problems were noted that needed immediate attention. Car was washed which was nice. More
They go the extra mile for customer satisfaction I had a very challenging situation which was no ones fault. The sales team took responsibility and found a way to make it work. I got the truck I want I had a very challenging situation which was no ones fault. The sales team took responsibility and found a way to make it work. I got the truck I wanted and left a very happy customer. More
Great service Every one is very friendly and fast I enjoy the atmosphere there. I will definitely be back to have my car serviced here . Rachel in the service depar Every one is very friendly and fast I enjoy the atmosphere there. I will definitely be back to have my car serviced here . Rachel in the service department is very very enjoyable to work with. More
Excellent Customer Care I give my visit a EXELLENT SCORE!! They went above and beyond!! David Gobble in Service was amazing! Our Salesmen Anthony & Cory were above EXELLENT!! I give my visit a EXELLENT SCORE!! They went above and beyond!! David Gobble in Service was amazing! Our Salesmen Anthony & Cory were above EXELLENT!! Carley & Jordan were also AMAZING!! Blake was also AMAZING!! This by far was the best purchase if experience More
Actually used Capital Subaru service. Nice waiting are Quick service, very friendly employees, waiting area is comfortable. rest of review is do to 25 work minimum. 1) Clean 2) Friendly 3) service under Quick service, very friendly employees, waiting area is comfortable. rest of review is do to 25 work minimum. 1) Clean 2) Friendly 3) service under warranty More
Don't understand????? Went on internet to check out new Subarus. Got unsolicited EM from Tiffany at Capitol extending a visit to Capitol. Then I contacted AAA for ease of p Went on internet to check out new Subarus. Got unsolicited EM from Tiffany at Capitol extending a visit to Capitol. Then I contacted AAA for ease of pickup, delivery and instructions. AAA delivered new Forester last Friday and picked up my old Forester. Believer they got new one from Capitol. I'm struggling learn all the new stuff. Please acknowledge this response, and don't resubmit....Thanks... More